DOMONIC ROMERO
Albuquerque,NM
Summary
Skilled team player with strong background in customer service. Works well independently to handle assignments and always ready to go beyond basics requirements. Quick learner with good computer abilities. Motivated and friendly worker with a flexible schedule and willing to work weekends. Work collaboratively with team members and provide excellent customer service.
Overview
6
6
years of professional experience
Work History
Paint Foreman
Superior Paint & Stain Co LLC
Albuquerque, NM
04.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared and planned worksites to help jobs run smoothly.
- Kept production team moving forward for progress in daily site operations.
Warehouse Worker
PepsiCo
Albuquerque, NM
01.2023 - 04.2024
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Transported goods to designated areas within the warehouse facility.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Used pallet jacks to move items to and from warehouse locations.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Followed established guidelines for picking orders accurately.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Meat Cutter/Meat Clerk
Cids Food Market
Taos, NM
07.2020 - 01.2023
- Cut and trimmed meat according to quality standards for presentation
- Operated meat cutting tools safely, including grinders, saws, knives, sharpener, tenderizer and slicer
- Inspected meat products for defects, bruises and excess fat on trimmed cuts
- Assessed quality of meat products to maintain highest standards for quality, protecting customers by discarding unsafe meats
- Cut meat to size based on customers' orders or for display in meat and poultry display cases
- Weighed, wrapped, labeled and priced cuts of meat
- Maintained positive working relationship with customers, team members and leadership
- Filled cases and rotated stock to keep fresh meat products available for customers
- Processed incoming shipments to quickly get meat products into storage
- Offered products and services to meet customers' needs and goals
- Helped team performance by training and mentoring new employees
- De-escalated customer complaints using specialized communication techniques
- Resolved product and service issues promptly.
Cashier/stocker/Photo Managment
Walgreens
Taos, NM
02.2018 - 12.2019
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Adhered to cash handling policies and procedures
- Maintained knowledge of current products and proper pricing
- Resolved customer inquiries, complaints and issues providing insightful solutions
- Issued refunds, merchandise exchanges and price adjustments in compliance with company policies
- Restocked products and merchandise to improve aisle organization and increase sales
- Maintained knowledge of store products and services to offer quality recommendations to customers
- Chatted to customers at checkout for friendly and personalized service
- Employed social skills to anticipate customers' additional needs
- Engaged customers, built connections and maintained positive attitude.
Education
High School Diploma -
V. Sue Clevland High School
05.2020
Skills
- High Customer Satisfaction
- Great people person
- Very Talkative and great communication
- Hard Worker
- Honest Sales
- Self Motivated and Determined
- Self Disciplined
- Problem-Solving
- Work Planning and Prioritization
- Safety Processes and Procedures
- Attention to Detail
- Teamwork and Collaboration
Languages
- English
- Can Understand some Spanish, can't speak it.
Timeline
Paint Foreman
Superior Paint & Stain Co LLC
04.2023 - Current
Warehouse Worker
PepsiCo
01.2023 - 04.2024
Meat Cutter/Meat Clerk
Cids Food Market
07.2020 - 01.2023
Cashier/stocker/Photo Managment
Walgreens
02.2018 - 12.2019
High School Diploma -
V. Sue Clevland High School
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