DOMONIC ROUSSELL
Kirkland,WA
Summary
Dependable bartender/server that is successful in providing fast, high-quality customer service to guests in restaurant and bar settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. A person that can learn fast on their feet and provide a hard-working yet fun atmosphere for customers and coworkers.
Overview
5
5
years of professional experience
Work History
Lot Attendant
Bellevue Nissan
05.2019 - 08.2019
- Parked and retrieved cars according to customer needs
- Determined customer needs by asking relevant questions and listening actively to responses
- Kept facilities clean, neat and organized to give areas professional and fresh appeal
- Moved cars around lot to increase space efficiency
- Efficiently cleaned customer's vehicles and returned them to the owners.
Server/Bartender
JB Bungalow
02.2021 - 08.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Cultivated warm relationships with regular customers
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Worked with POS system to place orders and manage bills
- Bussed and reset tables to keep dining room and work areas clean
- Checked guests' identification before serving alcoholic beverages
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits
- Experience with opening and closing restaurant and bar as well as reconciling end-of-day sales.
Bouncer
Emporium
02.2022 - 05.2022
- Ensured that guest safety by effectively monitoring and controlling crowds and alcohol consumption.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Gained experience working with a team in a high-stress environment.
Bartender
Lounge By Topgolf
05.2022 - Current
- Ensured customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Built genuine friendly relationships with regular guests. Increased previously developed communication skills between both guests and team members.
- Gained experience serving corporate/private events for various companies and circumstances.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Bachelor of Science - Criminal Justice And Criminology
Washington State University
Pullman, WA05.2022
High School Diploma -
Lake Washington High School
Kirkland, WA06.2018
Skills
- Customer Service and Rapport
- High Energy and Stamina
- Service-Oriented
- Cleaning and Sanitizing
- Menu Memorization and Presentation
- Order Accuracy and Delivery
- Relationship Building
- Team Player
- Responsible Alcohol Service
- Point of Sale Systems
- Changing beer kegs
- Upselling products/menu items
Accomplishments
- Maintained above a 3.6 cumulative GPA going into my last semester at WSU
- Involved with team athletics (football and baseball) for many years
- Made the president's honor roll every semester at WSU
- Experience in a bar/restaurant setting
- Consider myself a leader but understand my role wherever I am employed and can adhere to the needs of the workplace
Sports, Outdoors, Pets.
I was a former football and baseball player in High School and part of College. I enjoy watching sports of all kinds and routinely keep up with sports news.
I really enjoy being outside any time I can. I take my dog on walks, go on hikes and visit new locations, and recently started snowboarding.
I have a dog named Missy who I spend a lot of my time away from work with.
Timeline
Bartender
Lounge By Topgolf
05.2022 - Current
Bouncer
Emporium
02.2022 - 05.2022
Server/Bartender
JB Bungalow
02.2021 - 08.2021
Lot Attendant
Bellevue Nissan
05.2019 - 08.2019
Bachelor of Science - Criminal Justice And Criminology
Washington State University
High School Diploma -
Lake Washington High School