Domonique Brown
Summary
Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.
Overview
1
1
Certification
Work History
Volunteer
Ochsner Health System
07.2017 - 08.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Bachelor of Science - Marketing
Southern University And A & M College
Baton Rouge, LA05.2023
High School Diploma -
St. Mary's Academy
New Orleans05.2019
Skills
- Hospitality Environments
- Health Code Compliance
- Guest Relations
- Issue Escalation
- Serve Guests
- Guest Satisfaction
- Creative Solutions
- Managing Multiple Tasks
Certification
Social Media certificate
Digital Marketing certificate
Content Marketing certificate
Google Analytics for Beginners
Advanced Google Analytics
Email Marketing certificate
Digital Advertising certificate
Timeline
Volunteer
Ochsner Health System
07.2017 - 08.2017
Bachelor of Science - Marketing
Southern University And A & M College
High School Diploma -
St. Mary's Academy