A Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. While also having knowledge in Organized Medical Debt Collecting working with billing and credentialing coordinators. Meticulous worker identifies discrepancies and issues related to billing and reimbursements and implements corrective actions and adjustments. Maintains patient confidence by keeping important information confidential.