Domonique Presley
Gainesville,USA
Summary
Experienced advocate skilled in supporting families and fostering positive outcomes. Strong focus on collaboration, adaptability, and achieving results. Expertise in conflict resolution, resource coordination, and empathetic communication. Reliable and flexible, consistently meeting evolving needs of clients and team members.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Family Advocate
Episcopal Children's Services
Gainesville, FL
08.2022 - Current
- Advocated for family needs, connecting clients with resources and support services.
- Developed and implemented family engagement strategies to enhance program effectiveness.
- Facilitated workshops and training sessions to empower families in crisis management.
- Collaborated with community organizations to streamline service delivery for families.
- Analyzed program outcomes, driving improvements based on client feedback and needs assessment.
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Developed individualized family support plans to enhance child development and parental engagement.
- Facilitated workshops that empowered families with resources for education and health services.
- Collaborated with community organizations to coordinate social services and improve family access to resources.
- Assessed family needs through comprehensive evaluations, ensuring tailored support interventions were implemented.
- Monitored program compliance with federal regulations, ensuring quality service delivery for families served.
- Assisted families in accessing community resources for housing, healthcare, and employment opportunities to promote selfsufficiency.
- Improved parental involvement in children''s education by organizing workshops, trainings, and events focused on child development.
Lead Teacher
House of Love Learning Center
Gainesville, FL
07.2007 - Current
- Customer Service.
- Facilitate parental choice through the identification of available services, and the provision of information and assistance, in a way that helps parents to evaluate the appropriateness of different child care approaches and make a choice of what best fits their needs.
- Be able to apply and communicate knowledge in the area of developmental needs of children, local and state care rules and regulations and developmentally appropriate child care practices.
- Convey each child's needs to parents in a relaxed manner solve problems in a positive manner and communicate sensitively and responsively to the needs and concerns of families served.
- Receive and document all complaints from any source that pertained to children and their family needs.
- Be knowledgeable of requirements regarding School Readiness, Head Start and Pre-kindergarten for parents and provide assistance to parents and providers.
- Maintain confidentiality in regards to information accessed in the performance of job duties.
- Distribute approved written materials to parents, businesses, and/or community leaders regarding the importance of qualify early education and parent education as requested.
School Bus Driver
Alachua County School Board
Gainesville, FL
09.2015 - 02.2022
- Obey traffic laws, safety procedures, and transit regulations.
- Pick up and drop off passengers at designated locations.
- Follow a specific timetable while on duty.
- Assist passengers with disabilities to get on the bus.
- Engage with children
- Create a safe positive space for children while on the bus.
Human Service Worker II
Tacachale Developmental Disability Center
Gainesville, FL
07.2007 - 06.2010
- Customer Service.
- Bookkeeping.
- Assisted in the care of mentally disabled clients.
- Employee training.
- Team leader overseeing effective productivity regarding staffing needs.
- Client documentation of their behaviors, daily health, needs, eating habits, and daily living skills.
Education
High school or equivalent - Education
MycroSchool
Gainesville, FLSkills
- Childcare
- School Bus Driving
- Developmental Disabilities Experience
- Bookkeeping
- Commercial Driving
- Teaching
- Classroom Management
- Bus Driving
- Autism Experience
- Clerical Experience
- Early Childhood Education
- Analysis skills
- Phlebotomy
- Patient Care
- Community resources
- Multicultural sensitivity
- Effective communication
- Case management
- Child development
- Family advocacy
- Case tracking and follow up
- Client advocacy
- Family dynamics
- Appointment scheduling
- Relationships and rapport
- Relationship building
- Community resource coordination
- Eligibility assessments
- Data collection
- Family needs assessments
- Community referrals
- Family services
- File management
Certification
- Class B CDL October 2010 to Present
- CDA (Childcare)
- Certified Phlebotomist April 2022 to April 2024
- Driver's License
- Passenger Endorsement
- School Bus Endorsement
- Teaching Certification
- First Aid Certification
Additional Information
- 10+ years of high quality customer service experience.
- 10+ years administrative/clerical experience.
- Scheduling community meetings and community events.
- Effective time management and decision making skills.
- Proficient, detailed written and oral communication abilities.
- Experienced with Microsoft Suites: Word, Excel, PowerPoint, Publisher and Outlook.
- Organized, friendly, loyal and customer friendly demeanor
Languages
English
Native or Bilingual
Timeline
Family Advocate
Episcopal Children's Services
08.2022 - Current
School Bus Driver
Alachua County School Board
09.2015 - 02.2022
Lead Teacher
House of Love Learning Center
07.2007 - Current
Human Service Worker II
Tacachale Developmental Disability Center
07.2007 - 06.2010
High school or equivalent - Education
MycroSchool