Domonique Tumblin
Hopkinsville,KY
Summary
Dynamic public speaker with expertise in Trainer role. Known for meeting demanding training schedules and exceeding management expectations. Valuable asset to any team.
Overview
6
6
years of professional experience
Work History
Trainer
CBE Companies Inc.
Clarksville, TN
12.2022 - 04.2024
- Designed and developed training materials for new employees in the organization.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Assisted with the development of online learning modules for remote learners.
- Analyzed data from pre-and post-training assessments to measure the effectiveness of training programs.
- Maintained up-to-date records of trainee progress and provided regular updates to themanagement team.
- Resolved any issues raised by participants during the training session in a timely manner.
- Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
Fraud Prevention Analyst
CBE Companies Inc.
Clarksville, TN
01.2022 - 12.2023
- Monitored customer accounts for suspicious activity to identify potential fraud cases.
- Analyzed daily reports and identified patterns of fraudulent activities.
- Investigated and verified the authenticity of customers' documents for identity verification purposes.
- Created detailed documentation of all investigation processes conducted.
- Maintained up-to-date knowledge of existing and emerging technologies used in fraud prevention.
- Implemented strategies designed by upper management aimed at reducing risks associated with financial crimes.
Shift Manager
Mcdonalds
Oak Grove, KY
06.2018 - 11.2021
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Resolved conflicts between staff members in a professional manner.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Directed and led employees and team members on effective operations, methods, and procedures.
- Delegated tasks to multiple employees while maintaining an efficient workplace..
- Enforced company policies, answered coworkers' questions, and trained new personnel.
Education
High School Diploma -
Atlanta High School
Atlanta, TX05-2012
Skills
- Student Engagement
- Course Development
- Classroom oversight
- Training Needs Analysis
- New Hire Training
- Curriculum Planning
- Online Instruction
- Team Development
- Equipment Troubleshooting
- Opening and closing procedures
- Staff Training and Onboarding
- Typing proficiency
- 40 wpm Typing Speed
Timeline
Trainer
CBE Companies Inc.
12.2022 - 04.2024
Fraud Prevention Analyst
CBE Companies Inc.
01.2022 - 12.2023
Shift Manager
Mcdonalds
06.2018 - 11.2021
High School Diploma -
Atlanta High School
Similar Profiles
Michaelia ColeMichaelia Cole
Collections Specialist at CBE Companies Inc.Collections Specialist at CBE Companies Inc.
Winter DiazWinter Diaz
Fraud Prevention Representative at CBE Companies Inc.Fraud Prevention Representative at CBE Companies Inc.
Domonique TumblinDomonique Tumblin
Team Captain at CBE Companies Inc.Team Captain at CBE Companies Inc.