Dominique Robin
Nacogdoches,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Veterinary Assistant or Receptionist position. Ready to help team achieve company goals. Currently enrolled in Penn Foster for to achieve an Associate of Science in Veterinary Technology. This would be a great opportunity to hone the skills learned when achieving a Veterinary Assistant Certification along with First Aid and Diet in Nutrition and further skills and training in the Veterinary field.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dog Coordinator
Brenda And Peter Fernandez
09.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Digital Personal Shopper
Walmart
08.2010 - Current
- Fulfill online orders for customers, handling phone calls, de-escalating negative situations
- Satisfied customers with quick, accurate service under tight deadlines
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others
- Chose top-quality items to fulfill over 500 daily customer orders
- Trained employees on additional job positions to maintain coverage of roles at all times
- Recruited and hired qualified candidates to fill open positions
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves
- Adhered to store policies and procedures to maintain regulatory and legal compliance
- Employed active listening to remedy employee conflicts
- Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Education
Some College (No Degree): Basic Courses -
Panola College
Carthage, TXVeterinary Assistant Certification: Veterinarian Assisting -
Animal Behavior College
Valencia, CA05.2022
Associate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ12.2028
High School Diploma -
Center High School
Center, TX05.2010
Skills
- Physical stamina
- Project Management
- Data Entry
- Product expertise
- Delivery procedures
- Payment processing
- Opening and closing procedures
- Team member motivation
- Driving business growth
- Merchandising
- Work in foster/rescue
- Volunteering with the local animal shelter assisting with cleaning, feeding, adoption, intake, and vaccinations/microchips
- Fostering and nursing neo-natal and pregnant animals and networking to help with adoption
Certification
- Animal CPR
- Pet Diet and Nutrition
- Veterinary Assistant
- Veterinary Technician upon completion
Timeline
Dog Coordinator
Brenda And Peter Fernandez
09.2023 - Current
Digital Personal Shopper
Walmart
08.2010 - Current
Some College (No Degree): Basic Courses -
Panola College
Veterinary Assistant Certification: Veterinarian Assisting -
Animal Behavior College
Associate of Science - Veterinary Technology
Penn Foster College
High School Diploma -
Center High School
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