Don Blinebry
New Milford
Summary
Aside from the jobs that paid the bills, my passion has always been the written word. Over the years, I've developed strong writing skills as well as good editing and proofreading habits. Short stories have been a preference and I've had three published in British anthologies. Now it's time to put these skills to work.
Overview
52
52
years of professional experience
Work History
IT Services Manager
USA Central Station
01.1985 - 06.2022
- IT Services Manager - 2000-2022
- Built strong relationships with vendors to negotiate contracts for hardware and software tech support services.
- Managed resources for IT service delivery, ensuring optimal investment towards the most impactful initiatives.
- Developed a comprehensive disaster recovery plan to safeguard critical systems and data from unexpected events or failures.
- Wrote a detailed knowledge-base enabling dealers to access self-service options, reducing the load on support staff.
- Customer Service Manager - 1985-1999
- Managed correspondence with both a network of security dealers and alarm system end users.
- Developed and wrote new course material for recent hires to reduce extended on-the-job training.
Product Manager
Thatcher Glass Mfg. Co.
11.1972 - 11.1984
Communications Specialist
General Foods
01.1970 - 10.1972
Education
Syracuse University
Syracuse, NYMarketing Management, Creative Writing
Westchester Community College
Valhalla, NYSkills
- Writing
- Proofreading
- Short story writing
- Editing
- Copyediting
Affiliations
- Mystery Writers of America
- Sisters in Crime
Timeline
IT Services Manager
USA Central Station
01.1985 - 06.2022
Product Manager
Thatcher Glass Mfg. Co.
11.1972 - 11.1984
Communications Specialist
General Foods
01.1970 - 10.1972
Syracuse University
Marketing Management, Creative Writing
Westchester Community College
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