Open To Work
Don Brown
8 Handel Rd, Stafford,CT
Work Preference
Summary
Detail-oriented professional with extensive experience and diverse skill set, pursuing engaging full-time opportunities.
Overview
36
36
years of professional experience
Work History
Merchandising Manager/Sales Advisor
Falcetti Music
Springfield , MA
09.1996 - 03.2026
- Managed inventory levels to ensure optimal stock availability.
- Analyzed market trends to guide purchasing decisions.
- Oversaw pricing strategies to align with market demands and competition.
- Negotiated contracts with vendors to ensure cost-effective procurement of products.
- Reviewed store performance data to refine merchandising strategies and implement adjustments.
- Maintained detailed records of all purchases, shipments and returns.
- Trained staff on product knowledge and merchandising best practices.
- Coordinated staff schedules to foster seamless delivery of service.
- Remained accessible to customers at all times, assisting sales staff as needed.
Customer Service Representative
Falcetti Music
Enfield, Connecticut
10.1989 - 09.1996
- Resolved customer inquiries and issues efficiently, maintaining high standards of professionalism.
- Guided customers in choosing instruments and accessories tailored to their specific needs.
- Delivered technical support for musical instruments and equipment.
Education
Bachelor of Science - Business
Eastern Connecticut State University
Willimantic, CTSkills
- Purchasing and inventory management
- Customer service and sales
- E-commerce
- Shipping and receiving
- Team leadership and problem solving
Timeline
Merchandising Manager/Sales Advisor
Falcetti Music
09.1996 - 03.2026
Customer Service Representative
Falcetti Music
10.1989 - 09.1996
Bachelor of Science - Business
Eastern Connecticut State University