BACHELOR OF SCIENCE - Business Management
VIRGINIA COLLEGE
Myrtle Beach, SC12.2010
Don Gibson Jr
Little Hocking,OH
Summary
Dynamic operations leader with a proven track record at Marietta Motors LLC, driving profitability through strategic financial management and risk assessment. Expert in contract negotiation and team leadership, I successfully implemented cost-saving measures that enhanced operational efficiency and fostered strong client relationships, ensuring sustained business growth.
Education
ASSOCIATES DEGREE - Golf Operations and Turf Management
Golf Academy of America
Myrtle Beach, SC12.2006
ASSOCIATES DEGREE - Teaching and Player Development
Golf Academy of America
Myrtle Beach, SC12.2006
Skills
- Underwriting
- HR Sourcing
- GAAP
- Contract Negotiation
- Mergers & Acquisitions
- Human Resources Management
- Recruiting
- Financial strategy
- Budget management
- Risk assessment
- Compliance oversight
- Data analysis
- Operations management
- Customer relationship management
- Team leadership
- Contract negotiation
- Training development
- Problem solving
- Effective communication
- Logistics management
- Conflict resolution
- Staff development
- Performance reporting
- Finance background
- Labor relations
- Health and safety compliance
- Staff training
- Policies and procedures implementation
- Market growth
- Workforce training
- Cost reduction
- Operations oversight
- Retail operations management
- Financial and cash flow analyses
- Revenue generation
- Risk management
- Cultural awareness
Certification
- Driver's License, Present
- OSHA 30, 11/2024 to 11/2029
- FEMA Disaster and Recovery Certified, 11/2024 to Present
- Quickbooks Certified ProAdvisor, Present
- GAA Golf Master Teaching Certification, Present
- GAA Golf Coach Certification, Present
Timeline
General Manager of Operations
Marietta Motors LLC/Westfall Towing
04.2022 - Current
General Manager
D and D Innovations
09.2020 - 03.2022
Director of Golf Operations
The Witch Golf Course
01.2014 - 07.2020
General Manager and Player Development/ Head Pro
Golf Club of South Carolina at Crickentree
01.2009 - 08.2011
Senior Director of Operations/Resort Operations Manager/Head Pro
National Golf Management Group
01.2000 - 12.2009
Military Intelligence Analyst
United States Army
01.1991 - 12.2000
BACHELOR OF SCIENCE - Business Management
VIRGINIA COLLEGE
ASSOCIATES DEGREE - Golf Operations and Turf Management
Golf Academy of America
ASSOCIATES DEGREE - Teaching and Player Development
Golf Academy of America
Work History
General Manager of Operations
Marietta Motors LLC/Westfall Towing
Marietta, OH
04.2022 - Current
- Enhanced profitability and stimulated growth through effective execution of financial strategies.
- Prepared monthly, quarterly, and annual reports for executive management oversight.
- Identified trends through financial data analysis, recommending actionable improvements.
- Maintained compliance with regulations regarding financial reporting and tax obligations.
- Evaluated target companies' viability, providing insights during mergers and acquisitions.
- Minimized market fluctuation exposure by developing robust risk management strategies.
- Negotiated favorable credit and debt terms while managing banking relationships.
- Reduced unauthorized expenditures significantly by instituting expense tracking procedures.
General Manager
D and D Innovations
Belpre, OH
09.2020 - 03.2022
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Implemented cost-saving measures that resulted in a 12% reduction in operational expenses
- Developed and implemented strategic plans to drive business growth and increase profitability
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Implemented effective marketing strategies that increased customer traffic by 27%
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Implemented new technologies or systems that improved operational efficiency
- Improved employee retention rates through the implementation of employee engagement initiatives
- Streamlined workflow processes resulting in improved productivity
- Directed daily operations to ensure smooth business functioning.
- Collaborated with department heads to align strategic goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw product development initiatives from concept through completion stages.
Director of Golf Operations
The Witch Golf Course
Myrtle Beach, SC
01.2014 - 07.2020
- Managed portfolio of 17-21 key accounts, consistently exceeding sales targets by 22%.
- Developed strong client relationships, resulting in 7.5% increase in customer retention.
- Identified new business opportunities within existing accounts, achieving 22.75% revenue growth.
- Collaborated with cross-functional teams to create customized solutions aligned with client objectives.
- Oversaw daily golf operations, ensuring smooth functionality of facility.
- Implemented budgeting strategies to optimize resource allocation for golf operations.
- Resolved customer complaints promptly while maintaining professionalism and service quality.
- Coordinated tournament activities including registration, scoring, and awards ceremonies.
General Manager and Player Development/ Head Pro
Golf Club of South Carolina at Crickentree
Blythewood, SC
01.2009 - 08.2011
- Oversaw daily operations, including staff management, customer service, and financial performance.
- Led a team of 47 employees, delivering training and support to boost productivity.
- Established strong relationships with key stakeholders to enhance business partnerships.
- Analyzed market trends and competitor activities to identify improvement opportunities.
- Conducted regular performance evaluations, offering constructive feedback to staff.
- Developed training programs to improve employee skills in customer service and sales techniques.
- Managed conflicts among team members to sustain a positive work environment.
Senior Director of Operations/Resort Operations Manager/Head Pro
National Golf Management Group
Myrtle Beach, SC
01.2000 - 12.2009
- Oversaw operations for multi-location organization, managing budgeting, staffing, and performance metrics.
- Led cross-functional teams to create and implement standard operating procedures ensuring consistency and quality.
- Optimized vendor relationships through contract negotiations, enhancing pricing and service levels.
- Implemented new technology systems, including ERP software and CRM platforms, to improve operational efficiency.
- Managed full-cycle recruitment for senior-level roles, sourcing and presenting qualified candidates to hiring managers.
- Fostered strong partnerships with hiring managers to align staffing strategies with departmental needs.
- Cultivated relationships with key clients, driving repeat business and enhancing customer loyalty.
- Mentored sales team on prospecting, negotiation, and closing strategies to build long-term client relationships.
Military Intelligence Analyst
United States Army
Fort Bragg, North Carolina
01.1991 - 12.2000
- Spearheaded team of staff and volunteers to deliver impactful sermons for over 200 members.
- Formulated strategic growth plans, achieving 20% attendance increase in two years.
- Orchestrated community outreach programs, strengthening relationships with local organizations.
- Mentored associate pastors and ministry leaders for professional and spiritual development.
- Conducted assessments of clients' goals through structured interviews.
- Established evaluation processes to track client progress with measurable outcomes.
- Managed treatment plan reviews, insurance requirements, and administrative tasks efficiently.
- Analyzed intelligence data to identify threats and operational opportunities.
Personal Information
Authorized To Work: US
Contact Information
Don Gibson Jr
615 Federal Road Little Hocking Ohio 45742
Cell 740-440-1487 Office 740-373-1040
Email-doncarlosgibson@gmail.com
Overview
35
35
years of professional experience
1
1
Certificate