Don Martin

Performance Consultant

• Designed and implemented scalable sales systems and workflows to improve team efficiency, consistency, and production across a multi-representative sales organization
• Trained sales professionals on authority-based personal branding strategies, enabling reps to build trust, strengthen credibility, and generate consistent referral-based business
• Established a comprehensive training and education platform to scale growth, elevate professionalism, and standardize best practices across the sales organization
• Mentored field-based sales representatives through ongoing coaching, performance feedback, and deal strategy support to improve execution and results
• Drove a nearly 45% increase in claim revenue within the first year of engagement through improved sales strategy, positioning, and operational discipline
• Elevated overall claim quality and consistency, strengthening the firm’s market authority and reinforcing its position as one of the largest public adjusting firms in the country

• Inspect and document property damage to prepare accurate insurance claims on behalf of policyholders
• Interpret insurance policies to determine coverage and advocate for full, fair settlements
• Prepare detailed estimates, inventories, and supporting documentation for claim submissions
• Communicate and negotiate directly with insurance company adjusters to resolve claims
• Manage the claim process from initial loss through final settlement
• Advise clients throughout the claims process, ensuring compliance and protecting their interests

• Built and scaled a high-performing sales organization of 3,000+ professionals through sustained, organic growth driven by leadership development, duplication systems, and performance accountability
• Led weekly accountability groups and training calls for 20+ years, coaching leaders and teams on sales execution, closing strategy, and long-term business growth
• Served as Director for the MidEast Region within the Global Meeting, Training, and Seminar System, overseeing regional strategy and leadership development
• Planned and executed an annual large-scale conference for thousands of attendees, managing programming, speaker alignment, and leader engagement
• Provided year-round mentorship to regional leaders, supporting professional development, team expansion, and operational excellence across a geographically diverse organization
• Designed and implemented scalable training frameworks and leadership pipelines that drove consistent production and sustained organizational growth

• Coach clients on nutrition, behavior change, mindset, and sustainable lifestyle habits to support long-term health outcomes
• Provide ongoing motivation, accountability, and progress tracking to drive consistent results
• Educate clients on proper exercise technique, recovery, and overall wellness best practices
• Monitor progress, adjust programs as needed, and support clients through plateaus or challenges

• Founded and operated a residential home improvement company specializing in storm-damage restoration, including roofing and siding projects
• Managed all aspects of day-to-day operations, including sales, estimating, project scheduling, customer relationships, and financial oversight
• Led and supervised a crew of 8 skilled tradespeople, ensuring quality workmanship, safety compliance, and on-time project completion
• Oversaw end-to-end project execution from initial inspection and proposal through installation and final customer walkthrough
• Built strong customer trust through clear communication, consultative selling, and reliable service delivery, driving repeat and referral business
• Maintained high standards for quality control and professionalism, protecting brand reputation and ensuring customer satisfaction