Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Don Mercedes

Miami,FL

Summary

Thank you for taking the time to look at my resume. I believe I have a special skill in efficiency. While I have excelled in my performance in the Hospitality industry, I recently took on a whole new job as well. My skills were noticed and I was asked to join a sales team selling jewelry & watches. I excel in this industry as well. In both jobs, my numbers are higher than everyone else's. I believe this is a skill you are born with, not one that can be taught. I'm passionate about everything I do, I am competitive , and most importantly I am highly motivated. I would love an opportunity to interview with you and your company.

Overview

5
5
years of professional experience

Work History

Head of Sales

NYCWatches
Miami, FL
01.2024 - Current
  • Developed and implemented strategies to meet sales quotas.
  • Maintained accurate records of customer interactions and transactions.
  • Utilized CRM software tools to track leads, manage accounts, and document conversations.
  • Identified potential partners in target markets for joint promotions.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Negotiated and closed sales deals with clients to meet monthly targets.
  • Owner of MercedesLuxuryLLC
  • Lead weekly mastermind discussions.

Server

Major Food Group
Miami, FL
12.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

Genuine Hospitality
Miami, FL
06.2019 - 10.2021
  • Prepared checks, itemizing total meal costs and taxes.
  • Set up tables in between patrons to reduce wait times.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

High School Diploma -

Hackensack Highschool
Hackensack
06-2011

Skills

  • Negotiation expertise
  • Sales expert
  • Sales coaching
  • Pipeline management
  • Sales operations
  • CRM proficiency
  • Bilingual English and Spansh

Affiliations

  • Sunday Softball Men's League Team Captain

Languages

Spanish
Professional
English
Professional

Accomplishments

  • Sales Associate of the Year (Berkeley College)

Timeline

Head of Sales

NYCWatches
01.2024 - Current

Server

Major Food Group
12.2021 - Current

Server

Genuine Hospitality
06.2019 - 10.2021

High School Diploma -

Hackensack Highschool

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Don Mercedes