Summary
Overview
Work History
Skills
Websites
Work Availability
Work Preference
Software
Education
Timeline

Don Peterson

Ogden,UT
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Summary

Product development & marketing, project management. Effective Team builder. Industry Experience in Technical, Financial, Banking, Manufacturing and Sales/Marketing. Strong business skills and perspective with hands on technical ability. Effective technician, mentor, leader, manager and team builder equipped to handle problems and resolve them based on sound business principles. People person with a positive enthusiastic nature. Strong Customer focus. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

23
23
years of professional experience
4
4
Languages

Work History

Director

AOk Networks
11.2023 - Current
  • Provide datacenter operations and supervision of virtualized environments - private cloud and hybrid cloud with AWS, Azure, GCS, AliCloud, IBM Cloud, Rackspace
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Shared and Private environments
  • Primary business interface with C-level executives
  • Customer Relations Lead practice with Fortune 500, Fortune 1000 and smaller organizations
  • 3rd Level support
  • Cisco Practice 3rd level support
  • VMware Practice Director
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Build team collaboration through regular communication, goal setting, and performance evaluations.
  • Establish culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivate and maintain positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Form strategic partnerships and connected with potential clients to drive business development.
  • Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitate cross-functional collaboration for improved decision-making processes within organization.
  • Leverage professional networks and industry knowledge to strengthen client relationships.

Senior Manager

Teradata
07.2019 - 11.2023
  • Global support Teradata on VMware deployments, working with Global Support Organization and Teradata Engineering
  • Teradata on VMware, High Performance Computing system deployment in customer environments globally
  • Presales work with Department of Defense, defense contractors to deploy Teradata systems into 'air gapped' data centers
  • Presales work on all customer proof of concept systems Trained, mentored and technical architect for team members globally
  • Significant contributor / leader in Teradata utilizing VMware features and capabilities to meet high availability requirements, maintenance, BAR (Backup and Recovery)
  • Technical writer, editor of Teradata on VMware documentation, knowledge base articles etc.
  • Key role in Teradata Dell Partnership Worked with customer to support Rapid 7, Qualys and other security scanning and remediation
  • Provided strong leadership to enhance team productivity and morale.
  • Improved team performance by providing comprehensive training and fostering collaborative work environment.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Mentored junior staff members for skill development and career progression within organization.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.

Subject Matter Expert

CVS Health
03.2016 - 06.2018
  • SME - VMware, Cisco, Security
  • Lead the VMware upgrade project, built VMware Hosts
  • Cisco Firewall/VPN, AD, DNS, DHCP, 3rd Level Support, Qualys, Manager Security Remediation all platforms - Vmware, Windows, Linux, Unix, Cisco ASA, Routers, Switches, UCS, Security Devices, Websense, Symantec SEP Subject Matter Expert
  • Promoted critical thinking by designing challenging assignments that required students to analyze and synthesize information.
  • Mentored junior team members, contributing to their professional growth and development.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
  • Supported the implementation of new systems or tools by providing specialized knowledge on functionalities and potential improvements.
  • Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
  • Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
  • Championed change management efforts during organizational transitions by offering expert guidance on navigating new processes and structures.
  • Provided thought leadership on industry-specific topics, establishing a reputation as an authority within the field.
  • Devised and implemented processes and procedures to streamline operations.

Chief Technology Officer

A Ok Holdings
06.2001 - 07.2019
  • Provide datacenter operations and supervision of virtualized environments - private cloud and hybrid cloud with AWS, Azure, GCS, AliCloud, IBM Cloud, RackSpace
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Shared and Private environments
  • Primary business interface with C-level executives
  • Customer Relations Lead practice with Fortune 500, Fortune 1000 and smaller organizations
  • 3rd Level support
  • Cisco Practice 3rd level support
  • VMware Practice Director
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Build team collaboration through regular communication, goal setting, and performance evaluations.
  • Establish culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivate and maintain positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Form strategic partnerships and connected with potential clients to drive business development.
  • Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitate cross-functional collaboration for improved decision-making processes within organization.
  • Leverage professional networks and industry knowledge to strengthen client relationships.
  • Worked effectively in fast-paced environments.

Skills

  • Contract Negotiation
  • Project Management
  • Operations Management
  • Staff Development
  • Project Coordination
  • Verbal and written communication
  • Capital Spending
  • Financial Management
  • Hiring and Retention
  • Talent Acquisition
  • Team Management
  • Business Planning
  • Business Development
  • Regulatory Compliance
  • Strategies and goals
  • Information Technology Management
  • Story pitching
  • Contract and Vendor Management
  • Charismatic Leader
  • Strategic Planning
  • Crisis Management
  • Negotiation
  • Partnerships and Alliances
  • Customer Service Management
  • Contract Administration
  • Data Management
  • Revenue Generation
  • Desktops, Laptops, and Mobile Devices
  • Sales Coaching
  • Organizational Skills
  • Decision-Making
  • Employee Motivation
  • Teamwork and Collaboration
  • Team Leadership
  • Multitasking Abilities
  • Training Management
  • Goal Setting
  • Continuous Improvement

Backup Exec

Storage Works

VERITAS NetBackup VERITAS Cluster Server VERITAS Volume Manager

Storage Area Networks

EMC, NetApp, Nimble, 3PAR, HP SAN

Cisco UCS M3, M4 etc Dell, HP, Cisco

Server Optimization, Planning, troubleshooting

  • Security Appliance
  • Qualys – Certified
  • Rapid7
  • Cisco

Routing & Switching

  • Datacenter
  • Security
  • VIRL

Strategic Planning

Microsoft

Office 365

Sun Microsystems UNIX Sun Solaris 26, 27, 28

CompTIA A, N

Oracle v 732, 734

IBM Tivoli

Kubernetes

Docker

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

Remote

Important To Me

Healthcare benefitsFlexible work hoursWork from home optionCompany CultureWork-life balancePaid sick leaveStock Options / Equity / Profit SharingPersonal development programsPaid time off401k matchCareer advancementTeam Building / Company Retreats

Software

VMware vSphere 8x

VMware vSphere 7x

VMware vSphere 6x

VMware vSphere 5x

VMware vSphere 4x

VMware ESX 3x

Microsoft Server xx

Acronis

Solar Winds

NSX

PowerShell

SUSE Linux

Ubuntu

RedHat

Microsoft365/Office365

NetBackup

Kali

X86 Assembly language; Intel syntax, AT&T syntax

Education

Saddleback College, Mission Viejo, CA

Weber State University, Ogden, UT

University of Southern California, Los Angeles, CA

University of California, Berkeley, Berkeley, CA

Massachusetts Institute of Technology, Cambridge, MA

University of Chicago, Chicago, IL

Timeline

Director - AOk Networks
11.2023 - Current
Senior Manager - Teradata
07.2019 - 11.2023
Subject Matter Expert - CVS Health
03.2016 - 06.2018
Chief Technology Officer - A Ok Holdings
06.2001 - 07.2019
Saddleback College - ,
Weber State University - ,
University of Southern California - ,
University of California, Berkeley - ,
Massachusetts Institute of Technology - ,
University of Chicago - ,
Don Peterson