Don Pizza

Owner /Operator Thunder Road Cycles Texas, then in New Mexico

established full sales, parts, service motorcycle shop

employing 8- 10 full time staff

• Completed tasks according to oil and gas production specifications and within established tolerances.
• Operate and drive oil field equipment including oil production commerical trucks and machinery

• Ordered parts for customers, repair shops, and service departments for use in multi-line motorcycle dealership Instrumental in opening internet parts and sales department

• Built relationships with customers and community to establish long-term business growth.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Assisted customers in finding appropriate parts promptly.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Researched vehicles and parts via physical catalogs and electronic means.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Inspected parts for defects, removing damaged parts, and replacing with new ones.
• Ordered parts from various distributors to fulfill demands.
• Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.

• Read and interpreted blueprints, schematics and drawings to assemble parts and products.
• Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
• Worked with heavy machinery and various power tools when assembling parts.
• Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
• Collaborated with other line workers and team members to assemble and repair parts.
• Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.