Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

DON RICHARDS

Pottstown,PA

Summary

Automotive professional with 30 years of experience as Owner/Operator at Rick's Auto Care, Inc., specializing in paint correction and customer service. Expertise in managing small business operations and cultivating strong vendor relationships. Proficient in collision assessments and team management, consistently achieving exceptional results and enhancing client loyalty.

Overview

37
37
years of professional experience

Work History

Owner/Operator

Rick's Auto Care, Inc.
01.1988 - Current
  • Operated full-service auto detailing and cosmetic repair businesses at two locations for over three decades.
  • Provided paint correction, scratch removal, dent repair, and comprehensive detailing for diverse vehicle types.
  • Managed daily operations including scheduling, inventory control, customer service, and vendor relations.
  • Built a loyal customer base through referrals and commitment to superior service quality.
  • Trained and supervised employees to ensure compliance with safety standards and service protocols.
  • Maintained business financials including budgeting, bookkeeping, and tax preparation activities.
  • Engaged with new and used car service managers to oversee customer repairs and detailing
  • Offered seasonal snow plowing services for residential and commercial clients, managing contracts effectively.

Sales Consultant

Tri County Area Auto Sales
01.2010 - 01.2014
  • Guided customers through vehicle purchasing processes to establish trust and value.
  • Utilized extensive automotive knowledge to discuss technical features and vehicle care.
  • Conducted test drives and evaluated trade-ins to facilitate sales transactions.
  • Coordinated with finance teams to ensure smooth deal closures.

Education

High School Diploma -

POTTSGROVE HIGH SCHOOL
Pottstown, PA
01.1988

Skills

  • Claim navigation expertise
  • Insurance estimate review
  • Collision and cosmetic damage assessments
  • Automotive detailing
  • Automotive sales
  • Paint correction
  • Insurance terminology proficiency
  • Small business management
  • Vendor and supply chain coordination
  • Hands-on mechanical aptitude
  • Flexibility and diligence
  • Team management
  • Time management and scheduling

References

References available upon request.

Timeline

Sales Consultant

Tri County Area Auto Sales
01.2010 - 01.2014

Owner/Operator

Rick's Auto Care, Inc.
01.1988 - Current

High School Diploma -

POTTSGROVE HIGH SCHOOL

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DON RICHARDS