Don Rigney
Cincinnati
Summary
Dynamic and results-driven professional with a strong self-starter attitude, dedicated to advancing departmental initiatives and objectives through a service-oriented approach to internal customers. Proven expertise in developing, analyzing, and evaluating data for complex analytical projects, ensuring informed decision-making and strategic insights. Committed to fostering collaboration and delivering exceptional support that drives organizational success. Passion for continuous improvement and a proactive mindset contribute to achieving outstanding results in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Data Analyst/Northeast Data Analyst
Cincinnati Insurance Companies
09.2022 - Current
- Analyzed sales data trends to identify growth opportunities and enhance revenue strategies.
- Developed comprehensive reports utilizing advanced analytics tools for informed decision-making.
- Collaborated with cross-functional teams to streamline data collection processes and improve accuracy.
- Implemented data visualization techniques to present insights effectively to stakeholders.
Senior Production Underwriter
Cincinnati Specialty Underwriters
05.2018 - 09.2022
- Independently market CSU through agency visits as well as collaborative efforts with the CIC Sales Field and Management & Liability Reps.
- Underwrite new and renewal business for the state of Indiana and Illinois.
- Work with CSU Claims Department to develop manuscripts to fit individual policy needs for specific coverage or exclusions.
- Mentor to 3 different Underwriting Assistants with no insurance experience.
- Key Highlights
- CSU Food Manufacturing Liaison-
- Monitor trends in the Food Manufacturing Industry through meetings with CIC Manufacturing Program
- Assist fellow CSU Production Underwriters on pricing, terms and conditions through a thorough review of the Manufacturer’s 3rd Party Food Audits and Hazard Analysis and Control Points plan (HACCP).
- Presented the benefits of CSU on a joint initiative with our CSU agent on a New Business Prospect at their chemical facility in front of the insured’s ownership group.
- Monthly- Meetings
- Zoom Meetings with the Thompson Group that has spawned a Book Review for 2021
- Scheduled agency phone conversations that spawned increase in New Business Premiums
- United (13-775) 2020 NB = $140,466, NB Average = $115,246
- Gregory & Appel (13-295) 2020 NB = $202,541, NB Average = $114,784
Commercial Lines Underwriter III
Cincinnati Insurance
06.2016 - 05.2018
- Underwrite entire state territories of Alabama, Tennessee, Arkansas and New Mexico for the Industrial Programs-Manufacturing, Craft Beverage and Water Utilities.
- Works with a high level of authority for specialized Target Market coverages and pricing.
- Participates in continuing educational classes and certification seminars for the Industrial Territory to stay on the cutting edge of industry trends for enhanced coverages.
- Researches competitor information for countrywide program coverages with the goal to improve Cincinnati’s competitiveness in the industry.
- An underwriting resource always available for field representatives and CLD underwriters on new and renewal business whether in the Target Market or standard Commercial policies.
- Key Highlights
- Food Manufacturing Specialist with national certification- HACCP
- Enrolled in Management Classes through the Cincinnati Learning Center and approved by Team Leader.
- Outperformed CLD for 2017 in two out of three states when it comes to Net Rate change.
- Job Coach to Underwriter Assistants.
- New Producer School Round Table- Presented the Craft Beverage Program in front of new producers with an interest in selling within this niche market.
- Participated in Dayton Ohio Manufacturing Trade Show with Program Manager and met leaders of the local manufacturing sector and answered their questions about Cincinnati Insurance and our TMU Manufacturing Program.
- Participated in the National Rural Water Utilities Conference, took classes on industry leading topics, and met with presidents of water utility associations and answered their questions about Cincinnati Insurance.
- Participated in the Southern Craft Brewers Conference and took seminar classes to stay current within the Craft Beverage industry trends.
- Hosted a Hospitality Suite for our Tennessee insureds while partnering with our local agent from Martin & Zerfoss.
- Volunteered to help with renewals and new business for the Ohio underwriter who was out on medical leave.
Personal Lines Underwriter
Cincinnati Insurance
06.2004 - 06.2016
- Analyzed trends in an agency’s new business submissions and present ways of maximizing profitability.
- Involved in several underwriting task forces with the purpose to streamline and implement ideas to strengthen our Personal Lines Products.
- Researched competitor information and state legislature to develop underwriting guidelines in the Michigan state rating manual with the goal to improve Cincinnati’s competitiveness in the industry.
- Periodically led monthly territory meetings in front of the Personal Lines president, vice presidents and Team Leaders.
- Identified agencies with possible growth and/or profitability concerns and presents Team Lead with reports with recommendations on possible areas to improve the agency’s book of business and implements approved actions.
- Participated in keeping marketing materials current and relevant through published articles.
- Enjoys making frequent visits to agencies who need training on Cincinnati marketing strategies, philosophy, and/or the policy issuance system.
- Volunteered as a Underwriter Trainer to new associates or current employees interested in the underwriting profession.
- Personal Lines Key Highlights-
- List of Tasks Forces: High Net Worth, Straight Through Processing, and Large Loss Risk Evaluation.
- Working in conjunction with Predictive Analytics and Personal Lines Management to oversee Michigan Rate Filings.
- Identified Personal Lines MI state rating manual language that put Cincinnati at a competitive disadvantage and worked with Legal and Staff to remove it in 2015.
- Proposed to Team Lead and Legal several add-ons to the MI state rating to strengthen eligibility requirements on new or renewal policies.
- Researching our industry competitor’s use of Group Discounts and its possible ripple effect on submitted business to Cincinnati.
- Wrote the Capstone High Net Worth Watercraft Marketing Brochure.
- Wrote a CIC Blog article on UM/ UIM coverage.
- Initiated and facilitated a New Business Contest for the Kapnick Agency’s staff members to encourage full participation in quoting more personal lines business.
- Currently have scheduled visits to follow-up /training three agencies in the first quarter of 2016 that I have identified with underwriting concerns.
Education
B.A. - Communications, Economics
Denison University
Granville, OH01.2001
Skills
- SAS programming
- SQL proficiency
- Power BI proficiency
- Team collaboration
- Data visualization proficiency
- Results-driven approach
- Effective time management
Affiliations
CIC Analytics Community- Committee Member
Data Visualization Team Member (Data Viz Disco)
Certification
Associate in Insurance Data Analytics (AIDA)- passed both Core exams with 1 Elective to finish.
Certifications Complete-
Associate in Surplus Lines Insurance (ASLI)
Associate in Management (AIM)
Associate in Personal Insurance (API)
Associate in Insurance (AINS)
Timeline
Sales Data Analyst/Northeast Data Analyst
Cincinnati Insurance Companies
09.2022 - Current
Senior Production Underwriter
Cincinnati Specialty Underwriters
05.2018 - 09.2022
Commercial Lines Underwriter III
Cincinnati Insurance
06.2016 - 05.2018
Personal Lines Underwriter
Cincinnati Insurance
06.2004 - 06.2016
B.A. - Communications, Economics
Denison University
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