Open To Work
Don Costes
Temecula,CA
Work Preference
Summary
Dynamic Senior Manager with extensive experience at Kaiser Permanente, excelling in application development and project management. Proven track record in leading cross-functional teams to modernize legacy systems and enhance data integration, driving operational efficiency and compliance. Adept at strategic planning and stakeholder engagement, delivering impactful technology solutions.
Overview
28
28
years of professional experience
Work History
Senior Manager IT Engineer Applications
Kaiser Permanente - CDTS/ADS
10.2022 - Current
- Modernized six legacy system projects using HCL Tech AI Force GenAI to guide technical roadmap.
- Oversaw four senior business analysts managing 120 systems across CO, WA, and OR medical offices to streamline operations.
- Enhanced NCAL video visit and NCAL eCommerce vision through leadership of four senior application developers.
- Managed solution consultant team focused on LOE estimations and alternative solution analysis during concept phases.
- Ensured adherence to regulatory standards by managing technology risk office for assigned system applications.
- Led developer community of practice to advocate for and promote technology initiatives and programs.
- Presented monthly status updates to SVP regarding system escalations and GenAI modernization progress.
Senior Manager IT Engineer Applications
Kaiser Permanente - KP OnCall
San Diego, USA
04.2011 - 10.2022
- Directed software team in IT project execution, focusing on successful completion.
- Allocated resources and defined timelines for optimal project delivery.
- Interfaced with national IT team on Health Connect data integration efforts.
- Created business proposals and ROI reports to support tech investment choices.
- Planned budgets and financial forecasts for infrastructure enhancements.
- Estimated LOE for IT tasks, proposals, and proof of concepts.
- Managed development of advanced data visualization tools using Tableau dashboards.
- Analyzed patient records to bolster safety and quality standards.
- Directed strategic infrastructure road map project and budget planning.
Senior Software Developer
KP OnCall - Kaiser Permanente
San Diego, USA
01.2009 - 05.2011
- Developed CTI and integrated VOIP Interactive Intelligence Platform (I3) with CRM software using SOAP Web Services to enhance communication capabilities.
- Implemented JSON and AJAX with jQuery to create client-side triage interface functionality for Infor CRM software, improving user experience.
- Configured, deployed, and customized SharePoint 2010 for corporate Intranet to streamline internal communication and collaboration.
Project Lead / Senior Software Application Programmer
RealAge.com
San Diego, USA
12.2007 - 01.2009
- Led cross-functional teams to execute project plans and timelines effectively.
- Coordinated resources and schedules to streamline project workflows and deliverables.
- Managed stakeholder communications to ensure alignment on project goals and updates.
- Liaised with Content and Project Management teams to implement revisions on corporate extranet, enhancing user experience.
- Resolved live production bugs in collaboration with QA and IA teams, ensuring system stability and reliability.
Project Lead / Online Gaming Software Engineer
Sony Computer Entertainment America (SCEA)
San Diego, USA
12.2003 - 12.2007
- Technical Project Lead for ATV4, 989Sports titles, Socom Confrontation, and Syphon Filter: Dark Mirror.
- Gathered and implemented game studio requirements for user data, gaming score data, and leaderboard data to improve user engagement and game analytics.
- Collaborated with European game integration engineers and programmers to localize foreign game titles, enhancing accessibility for diverse player bases.
- Optimized database transactions and coded PL / SQL packages while architecting relational table structures via ERD to support scalable data management.
- Executed server bundle deployments to development, QA, staging, and production environments.
Project Lead / Senior Web Developer
Bridge21 Inc.
Encinitas, USA
07.2002 - 12.2003
- Architected Online E-Commerce web application implementing merchant distributed APIs.
- Integrated e-commerce business layers, connecting Goldmine 5.7 with SQL Server 2000 backend for streamlined data management.
- Led IT department with junior application developers and video editors to deliver projects on time.
Software Application Engineer/ Professional Services Team
Yopa Inc. / XDrive Technologies - Mobile Business Unit
San Jose, USA
09.2000 - 07.2001
- Utilized BroadVision 4.1 framework Java APIs, server-side JavaScript, UNIX, and Oracle 8i to develop and maintain software solutions.
- Liaised with engineers, QA, marketing, and sales for custom vendor demonstrations, ensuring alignment and clarity across departments.
- Collaborated with European cellular carrier to enable SMS messaging for European clients, enhancing communication capabilities.
Web Application Developer
Cotelligent Inc.
Sunnyvale, USA
05.1999 - 07.2000
- Developed responsive web applications utilizing modern frameworks and languages.
- Designed and implemented database architecture for e-commerce site, enabling efficient transaction processing.
- Integrated third-party APIs to enhance application functionality and performance.
- Consulted with clients to refine website layout, improving overall user experience.
- Collaborated with designers to create intuitive interfaces and engaging user experiences.
IT Business Developer
IndusInd Media and Communications Pvt. Ltd.
Mumbai, India
02.1998 - 05.1998
- Acquired licenses to provide national Internet service by attaining bank and performance guarantees.
- Constructed revenue model leveraging sponsorship advertisement and projecting Internet service subscriptions to drive revenue growth.
- Developed business plan positioning cable TV system as broadband cable ISP, enhancing market competitiveness.
- Conducted feasibility study for the Department of Telecommunications regarding Internet Convergence.
- Division of The Hinduja Group
Education
Post Graduate Diploma - Applied Information Technology
iti - Information Technology Institute
Ottawa, Ontario, Canada01-1999
Post Graduate Diploma - International Business
Sheridan College
Oakville, Ontario, Canada01-1997
Bachelor of Arts Degree (B.A.) - Economics
York University
Toronto, Ontario, Canada01-1995
Skills
- Application development
- Application modernization
- Data integration
- IT strategy planning
- Project management
- Risk management
- Cost management
- Data-driven decision making
- Resource allocation
- Stakeholder engagement
- Team leadership
- Strategic planning
- Problem solving
- Technical documentation
Timeline
Senior Manager IT Engineer Applications
Kaiser Permanente - CDTS/ADS
10.2022 - Current
Senior Manager IT Engineer Applications
Kaiser Permanente - KP OnCall
04.2011 - 10.2022
Senior Software Developer
KP OnCall - Kaiser Permanente
01.2009 - 05.2011
Project Lead / Senior Software Application Programmer
RealAge.com
12.2007 - 01.2009
Project Lead / Online Gaming Software Engineer
Sony Computer Entertainment America (SCEA)
12.2003 - 12.2007
Project Lead / Senior Web Developer
Bridge21 Inc.
07.2002 - 12.2003
Software Application Engineer/ Professional Services Team
Yopa Inc. / XDrive Technologies - Mobile Business Unit
09.2000 - 07.2001
Web Application Developer
Cotelligent Inc.
05.1999 - 07.2000
IT Business Developer
IndusInd Media and Communications Pvt. Ltd.
02.1998 - 05.1998
Post Graduate Diploma - Applied Information Technology
iti - Information Technology Institute
Post Graduate Diploma - International Business
Sheridan College
Bachelor of Arts Degree (B.A.) - Economics
York University