Richard Smith
Decatur,AL
Summary
Accomplished Software Developer with extensive experience at FasTraxPOS, excelling in SQL programming and Agile methodology. Proven track record in enhancing system performance and optimizing data integrity. Adept at problem-solving and team collaboration, driving process improvements and delivering innovative solutions. Consistently achieved over 95% user satisfaction through effective application support and development.
Overview
37
37
years of professional experience
Work History
<ul><li>Writing code for creation, deployment, maintenance, and enhancement of mobile apps, windows apps, and Web services, with Agile-SCRUM methodology.</li><li>Providing support for applications and end-users including software support, understanding end-users needs of the software and identifying either software or process improvements to enhance productivity.</li><li>The creation, deployment and maintenance of reports using MS SQL Server and Crystal Reports.</li><li>Creation and maintenance of MS SQL database. The writing, debugging and deployment of stored procedures and functions within SQL. Creation and updates on tables and data.</li><li>Evaluating, modifying, testing, debugging, and implementing existing software applications, modules, and systems in order to effectively maintain data integrity, optimize system performance, and output accuracy.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul>
FasTraxPOS
12.2015 - Current
- Writing code for creation, deployment, maintenance, and enhancement of mobile apps, windows apps, and Web services, with Agile-SCRUM methodology.
- Providing support for applications and end-users including software support, understanding end-users needs of the software and identifying either software or process improvements to enhance productivity.
- The creation, deployment and maintenance of reports using MS SQL Server and Crystal Reports.
- Creation and maintenance of MS SQL database. The writing, debugging and deployment of stored procedures and functions within SQL. Creation and updates on tables and data.
- Evaluating, modifying, testing, debugging, and implementing existing software applications, modules, and systems in order to effectively maintain data integrity, optimize system performance, and output accuracy.
- Provided production support and enhancements to both Legacy software systems and new applications.
<ul><li>The creation, deployment and maintenance of reports using MS SQL Server Reporting Services.</li><li>The recreating of existing reports from other applications (Crystal Reports) in SSRR.</li><li>The writing, debugging and deployment of stored procedures and functions within SQL.</li><li>Utilizing established programming standards in compliance with the Sarbanes-Oxley (SOX) Act of 2002.</li><li>Creation and maintenance of various databases systems, including but not limited to: MS Access, SQL server 2000 / 2005 / 2008 / 2012.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul>
Equian
09.2013 - 02.2015
- The creation, deployment and maintenance of reports using MS SQL Server Reporting Services.
- The recreating of existing reports from other applications (Crystal Reports) in SSRR.
- The writing, debugging and deployment of stored procedures and functions within SQL.
- Utilizing established programming standards in compliance with the Sarbanes-Oxley (SOX) Act of 2002.
- Creation and maintenance of various databases systems, including but not limited to: MS Access, SQL server 2000 / 2005 / 2008 / 2012.
- Provided production support and enhancements to both Legacy software systems and new applications.
<ul><li>Writing/debugging structured query language with stored procedures and functions with complex joins, creating reports using MS SQL reporting services/business intelligence applications.</li><li>Designing and documenting of database schema as well as the creation and maintenance of DTS/SSIS packages.</li><li>Writing code for software applications and modules, as well the writing of operating documentation of the detailed software in accordance with Agile-SCRUM methodology.</li><li>Expanding and improving technical skill sets in addition to working with other programmers to increase knowledge of development languages, software tools, and techniques.</li></ul>
Alabama Dept. of Corrections
01.2005 - 07.2013
- Writing/debugging structured query language with stored procedures and functions with complex joins, creating reports using MS SQL reporting services/business intelligence applications.
- Designing and documenting of database schema as well as the creation and maintenance of DTS/SSIS packages.
- Writing code for software applications and modules, as well the writing of operating documentation of the detailed software in accordance with Agile-SCRUM methodology.
- Expanding and improving technical skill sets in addition to working with other programmers to increase knowledge of development languages, software tools, and techniques.
<ul><li>Providing application design, architecture, application testing, and technical support including design and user documentation.</li></ul>
Alabama Dept. of Education
06.2004 - 01.2005
- Providing application design, architecture, application testing, and technical support including design and user documentation.
<ul><li>Providing tier1 technical support for end-users/customers.</li></ul>
API Digital
01.2004 - 06.2004
- Providing tier1 technical support for end-users/customers.
<ul><li>Providing technical support of workstations and other office equipment, as well as the creation and maintenance of a customer database, and customer support- as needed.</li></ul>
Access Integrated Networks
12.2001 - 01.2004
- Providing technical support of workstations and other office equipment, as well as the creation and maintenance of a customer database, and customer support- as needed.
<ul><li>Technical writing, configuration management, and software design.</li><li>Creation and distribution of monthly status reports.</li><li>Responsible for maintaining the Technical Information Library.</li><li>Configuration management duties included:</li><li>Documentation of changes to the new baseline application release in regards to the previous release.</li><li>Compare the documented changes to submitted Change Requests (CR).</li><li>Generate a discrepancy report.</li><li>Creation and testing of entities in ModSAF</li><li>Set up and test the interaction between ModSAF, and the MetaVR 3D representation.</li></ul>
Amherst Systems
06.2001 - 12.2001
- Technical writing, configuration management, and software design.
- Creation and distribution of monthly status reports.
- Responsible for maintaining the Technical Information Library.
- Configuration management duties included:
- Documentation of changes to the new baseline application release in regards to the previous release.
- Compare the documented changes to submitted Change Requests (CR).
- Generate a discrepancy report.
- Creation and testing of entities in ModSAF
- Set up and test the interaction between ModSAF, and the MetaVR 3D representation.
<ul><li>Sales and marketing of telecommunication products.</li></ul>
Access Integrated Networks
05.2000 - 06.2001
- Sales and marketing of telecommunication products.
<ul><li>Provided technical and administration assistance to the Hawk Missile</li><li>Fire Control Team for the Singapore and Sweden Projects.</li><li>Creating and maintaining of Technical Drawing using Visio Technical and TurboCAD.</li><li>Assisted in the construction of firing shelters and trainers</li></ul>
Science Applications International Corporation
02.1998 - 05.2000
- Provided technical and administration assistance to the Hawk Missile
- Fire Control Team for the Singapore and Sweden Projects.
- Creating and maintaining of Technical Drawing using Visio Technical and TurboCAD.
- Assisted in the construction of firing shelters and trainers
Electrician's Mate
Electrician's Mate
Norfolk, VA
05.1988 - 05.1992
- Designed, installed, and maintained electrical components, including receptacles and lights.
- Ensured operational integrity of electrical valves and motors through preventive maintenance.
- Executed on-board security and law enforcement duties as Master-at-Arms.
- Provided effective shore patrol services during liberty ports of call to enhance safety.
Education
Bachelor of Science - Computer Science
Athens.AL
Athens.AL01.2001
Skills
- DevOps principles
- SQL integration
- Development lifecycle management
- SQL expert
- Software debugging
- Customer-oriented
- Git workflow management
- Test-driven development
- Version control systems
- Technical support
- Application development
- NET development
- User experience design
- Code debugging
- DevOps principles
- SQL integration
- Development lifecycle management
- SQL expert
- Software debugging
- Customer-oriented
- Git workflow management
- Test-driven development
- Version control systems
- Technical support
- Application development
- NET development
- User experience design
- Code debugging
Timeline
<ul><li>Writing code for creation, deployment, maintenance, and enhancement of mobile apps, windows apps, and Web services, with Agile-SCRUM methodology.</li><li>Providing support for applications and end-users including software support, understanding end-users needs of the software and identifying either software or process improvements to enhance productivity.</li><li>The creation, deployment and maintenance of reports using MS SQL Server and Crystal Reports.</li><li>Creation and maintenance of MS SQL database. The writing, debugging and deployment of stored procedures and functions within SQL. Creation and updates on tables and data.</li><li>Evaluating, modifying, testing, debugging, and implementing existing software applications, modules, and systems in order to effectively maintain data integrity, optimize system performance, and output accuracy.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul>
FasTraxPOS
12.2015 - Current
<ul><li>The creation, deployment and maintenance of reports using MS SQL Server Reporting Services.</li><li>The recreating of existing reports from other applications (Crystal Reports) in SSRR.</li><li>The writing, debugging and deployment of stored procedures and functions within SQL.</li><li>Utilizing established programming standards in compliance with the Sarbanes-Oxley (SOX) Act of 2002.</li><li>Creation and maintenance of various databases systems, including but not limited to: MS Access, SQL server 2000 / 2005 / 2008 / 2012.</li><li>Provided production support and enhancements to both Legacy software systems and new applications.</li></ul>
Equian
09.2013 - 02.2015
<ul><li>Writing/debugging structured query language with stored procedures and functions with complex joins, creating reports using MS SQL reporting services/business intelligence applications.</li><li>Designing and documenting of database schema as well as the creation and maintenance of DTS/SSIS packages.</li><li>Writing code for software applications and modules, as well the writing of operating documentation of the detailed software in accordance with Agile-SCRUM methodology.</li><li>Expanding and improving technical skill sets in addition to working with other programmers to increase knowledge of development languages, software tools, and techniques.</li></ul>
Alabama Dept. of Corrections
01.2005 - 07.2013
<ul><li>Providing application design, architecture, application testing, and technical support including design and user documentation.</li></ul>
Alabama Dept. of Education
06.2004 - 01.2005
<ul><li>Providing tier1 technical support for end-users/customers.</li></ul>
API Digital
01.2004 - 06.2004
<ul><li>Providing technical support of workstations and other office equipment, as well as the creation and maintenance of a customer database, and customer support- as needed.</li></ul>
Access Integrated Networks
12.2001 - 01.2004
<ul><li>Technical writing, configuration management, and software design.</li><li>Creation and distribution of monthly status reports.</li><li>Responsible for maintaining the Technical Information Library.</li><li>Configuration management duties included:</li><li>Documentation of changes to the new baseline application release in regards to the previous release.</li><li>Compare the documented changes to submitted Change Requests (CR).</li><li>Generate a discrepancy report.</li><li>Creation and testing of entities in ModSAF</li><li>Set up and test the interaction between ModSAF, and the MetaVR 3D representation.</li></ul>
Amherst Systems
06.2001 - 12.2001
<ul><li>Sales and marketing of telecommunication products.</li></ul>
Access Integrated Networks
05.2000 - 06.2001
<ul><li>Provided technical and administration assistance to the Hawk Missile</li><li>Fire Control Team for the Singapore and Sweden Projects.</li><li>Creating and maintaining of Technical Drawing using Visio Technical and TurboCAD.</li><li>Assisted in the construction of firing shelters and trainers</li></ul>
Science Applications International Corporation
02.1998 - 05.2000
Electrician's Mate
Electrician's Mate
05.1988 - 05.1992
Bachelor of Science - Computer Science
Athens.AL
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Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security AdministrationDesigned, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence. at Leidos, Inc., for Social Security Administration