Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
LUIS VALDES

LUIS VALDES

Mainframe Developer
Bel Air,MD

Summary

Accomplished Sr. Mainframe Developer at SDLC Partners, LP, adept in COBOL and Agile methodologies. Spearheaded the conversion of over 210 HLASM programs to COBOL, enhancing system efficiency and reducing project timelines. Recognized for exceptional problem-solving skills and delivering high-quality solutions under tight deadlines.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence.

Leidos, Inc., for Social Security Administration
Bel Air, Maryland
07.2023 - Current
  • Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.
  • Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).
  • The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).
  • Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.
  • Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.
  • Created and maintained numerous ISPF REXX and CLIST scripts.
  • Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.
  • Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.
  • Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.
  • Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.
  • Maintained Team SharePoint sites (pages) which later were ported to Confluence.

Initially, took over the production of Logical System Test (LST) and the Claim Plan Test Cycles from Leads on those Projects. Later became responsible for the Cash Management System (CMS), which was an on-demand cycle.The cycles were triggered by Broadcom’s Enterprise Workload Manager (ESP), via triggers, which contained numerous individual jobs. The CP cycle contained over three hundred jobs (314 to be exact), for each of the seven (7) environments processed on typical days.Luis was required to become familiar with and develop the various jobs for proper execution within the cycles and assist the BAs and SMEs to check the various enhancements and fixes instituted for a given Monthly release.His responsibilities included debugging and correcting the jobs and interfacing with other developers, or teams, to make the necessary fixes for the applications.Luis created extensive documentation, defining the CMS and CP cycles, for later developers to easily acclimate themselves with the processes, to supply a leaner learning curve.Participated in Daily Stand-ups and other Agile-Related meetings.

SDLC Partners, LP for Highmark Health Systems, Inc.
Harrisburg, PA
12.2020 - 12.2021
  • Initially, took over the production of Logical System Test (LST) and the Claim Plan Test Cycles from Leads on those Projects. Later became responsible for the Cash Management System (CMS), which was an on-demand cycle.
  • The cycles were triggered by Broadcom’s Enterprise Workload Manager (ESP), via triggers, which contained numerous individual jobs. The CP cycle contained over three hundred jobs (314 to be exact), for each of the seven (7) environments processed on typical days.
  • Luis was required to become familiar with and develop the various jobs for proper execution within the cycles and assist the BAs and SMEs to check the various enhancements and fixes instituted for a given Monthly release.
  • His responsibilities included debugging and correcting the jobs and interfacing with other developers, or teams, to make the necessary fixes for the applications.
  • Luis created extensive documentation, defining the CMS and CP cycles, for later developers to easily acclimate themselves with the processes, to supply a leaner learning curve.
  • Participated in Daily Stand-ups and other Agile-Related meetings.

Provided troubleshooting, debugging, producing fixes, and implementation enhancements for Taylor’s Direct Mail campaigns (supporting clients, such as Ascensus).Recommended enhancements to existing systems and processes.The systems were written in Above and Below-The-Line HLASM and utilized a VSAM DB.Designed and wrote numerous CA-VOLLIE VOICE procedures, which were used to maximize efficiency during development, testing, and ultimately, implementation.

ForceV Technologies, Inc. for Taylor Communications, Inc.
Bel Air, Maryland
05.2020 - 11.2020
  • Provided troubleshooting, debugging, producing fixes, and implementation enhancements for Taylor’s Direct Mail campaigns (supporting clients, such as Ascensus).
  • Recommended enhancements to existing systems and processes.
  • The systems were written in Above and Below-The-Line HLASM and utilized a VSAM DB.
  • Designed and wrote numerous CA-VOLLIE VOICE procedures, which were used to maximize efficiency during development, testing, and ultimately, implementation.

Came on board to quickly learn, develop, test, and implement several new HLASM programs. Maintained several COBOL programs to support those HLASM programs to support the new regulations (Year-End Processes) being implemented.Provided troubleshooting, debugging, writing fixes, and implemented enhancements for L&I’s Unemployment Claims and Compensation sub-systems.The systems were pre-written in Above and Below-The-Line HLASM, COBOL, CICS/TS, IMS DB/DC, Db2, and VSAM.Used SPUFI and QMF for research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.Made extensive modifications to the Year-End Processes under very tight deadlines, sparse requirements, documentation, collaboration, and overall guidance. Completed this task just in time, which allowed customer service department to perform testing before going live 1/5/2020.Used ServiceNow, to log client requests for modifications/research.Performed analysis, documentation, and development of two COBOL programs to capture all error messages (which reported on the SSN in error) produced from the Extract sub-system, to produce a joint error report at the end of the Extract process. The report was designed to benefit the new Claims modernization effort (nicknamed GUS).Due to system stability, infrequently issues arose. Typical issues were mostly related to corrupt/incorrect data transmission.

Dataquest, Inc. for Pennsylvania Dept. of Labor & Industry (L&I)
Harrisburg, PA
12.2019 - 02.2020
  • Came on board to quickly learn, develop, test, and implement several new HLASM programs. Maintained several COBOL programs to support those HLASM programs to support the new regulations (Year-End Processes) being implemented.
  • Provided troubleshooting, debugging, writing fixes, and implemented enhancements for L&I’s Unemployment Claims and Compensation sub-systems.
  • The systems were pre-written in Above and Below-The-Line HLASM, COBOL, CICS/TS, IMS DB/DC, Db2, and VSAM.
  • Used SPUFI and QMF for research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.
  • Made extensive modifications to the Year-End Processes under very tight deadlines, sparse requirements, documentation, collaboration, and overall guidance. Completed this task just in time, which allowed customer service department to perform testing before going live 1/5/2020.
  • Used ServiceNow, to log client requests for modifications/research.
  • Performed analysis, documentation, and development of two COBOL programs to capture all error messages (which reported on the SSN in error) produced from the Extract sub-system, to produce a joint error report at the end of the Extract process. The report was designed to benefit the new Claims modernization effort (nicknamed GUS).
  • Due to system stability, infrequently issues arose. Typical issues were mostly related to corrupt/incorrect data transmission.

Provided troubleshooting and implementation of fixes, as needed, for a SSA home-grown Product: Batch Release Processing System (BRPS), within the Automated Operations Branch (AOB), of Division of Mainframe Systems Software (DMSS).The system was written in REXX, CLIST, COBOL for MVS, HLASM, ISPF Library Management Facility (LMF), utilizing Panels, Messages, JCL Skeletons (Skels), and Tables.Due to the system’s stability, it was only occasionally that issues arose. Typically, the issues dealt with file contention, or other file-related issues, which caused the product to amend, requiring knowledge of z/OS Control Blocks and abend debugging. Modernization was not a requirement. Maintaining the status quo was the only requirement.

Global Commerce & Industry at Northrop Grumman for the Social Security Administration (SSA)
Baltimore, MD
07.2019 - 10.2019
  • Provided troubleshooting and implementation of fixes, as needed, for a SSA home-grown Product: Batch Release Processing System (BRPS), within the Automated Operations Branch (AOB), of Division of Mainframe Systems Software (DMSS).
  • The system was written in REXX, CLIST, COBOL for MVS, HLASM, ISPF Library Management Facility (LMF), utilizing Panels, Messages, JCL Skeletons (Skele’s), and Tables.
  • Due to the system’s stability, it was only occasionally that issues arose. Typically, the issues dealt with file contention, or other file-related issues, which caused the product to abend, requiring knowledge of z/OS Control Blocks and abend debugging. Modernization was not a requirement. Maintaining the status quo was the only requirement.

Provided system analysis and development as a member of a truly agile project team. Performed analysis, design, coding, testing, implementing, and supporting systems to support United Concordia Dental (UCD), a subsidiary of HMHS. Adhering to HMHS IT standards and policies.Developed and maintained applications that met the service levels, system availability, performance, privacy (according to Sarbanes-Oxley Act and other PII requirements) and quality levels, which were required by HMHS’ customers.Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 DB tables.Performed the analysis and scope of a large-effort project to convert UCD’s dependence on HLASM to COBOL for management. Since the effort was not doable by one person in the timeframe UCD desired delivery, Luis suggested that two more senior developers be contracted. Thus, operating within a team of three, we converted many Above-the-Line HLASM programs (over 210) to COBOL, three months short of the initial estimate. Those modules are of a high-use / high-volatility type. By “high volatility”, HMHS meant, that they were always in use and impacted various sub-systems in a major fashion. Intense attention to detail had to be exercised, during development and testing, due to the extremely tight installation window and the need for a stable test environment for other teams.Used Xpediter for debugging, as well as the modification of numerous JCL streams.As required, IMS DB databases and logic, Luis replaced by Db2 databases and logic.

SDLC Partners, LP for United Concordia Dental (UCD - a Division of Highmark Health Solutions)
Harrisburg, PA
08.2017 - 07.2019
  • Provided system analysis and development as a member of a truly agile project team. Performed analysis, design, coding, testing, implementing, and supporting systems to support United Concordia Dental (UCD), a subsidiary of HMHS. Adhering to HMHS IT standards and policies.
  • Developed and maintained applications that met the service levels, system availability, performance, privacy (according to Sarbanes-Oxley Act and other PII requirements) and quality levels, which were required by HMHS’ customers.
  • Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 DB tables.
  • Performed the analysis and scope of a large-effort project to convert UCD’s dependence on HLASM to COBOL for management. Since the effort was not doable by one person in the timeframe UCD desired delivery, Luis suggested that two more senior developers be contracted. Thus, operating within a team of three, we converted many Above-the-Line HLASM programs (over 210) to COBOL, three months short of the initial estimate. Those modules are of a high-use / high-volatility type. By “high volatility”, HMHS meant, that they were always in use and impacted various sub-systems in a major fashion. Intense attention to detail had to be exercised, during development and testing, due to the extremely tight installation window and the need for a stable test environment for other teams.
  • Used Xpediter for debugging, as well as the modification of numerous JCL streams.
  • As required, IMS DB databases and logic, Luis replaced by Db2 databases and logic.

Luis’ role in IESS (Integrated Enterprise Support Systems), was to provide third-level Mainframe support for QA Testers and Developers for a host of Enterprise Applications. The environment was extremely dynamic, fluid, and delightfully challenging.Working in an Agile environment at Vanguard, performed the design and development, of a COBOL program and related multi-step job to capture Offshore User IDs and convert them, for insertion into a Db2 table. Luis developed a Native Db2 Stored Procedure, to convert the User IDs dynamically via Open Systems Front-End Java programs (developed by others). Additionally, he also prepared all necessary documentation to migrate the package into QA and production.Created and ran a multitude of Db2 Loads and Unloads to migrate tables from the SAT (System Acceptance Testing) region to the IT (Integrated Testing) region.Developed masking processes for PPI and PII data coming from the production environment to the test environment, along with associated jobs.Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.Enhanced the Grant processes to support Archive and Ancestor Only Db2 tables.Wrote and supported many REXX Execs to ease various processes for the IESS team.Modified many jobs to support email delivery to our Offshore Partners. Although the change was repetitive, it required great attention to detail, so as not to impact current production processes.Provided HLASM development assistance to the PCofE (Production Control Environment) Team, with an Above-The-Line HLAM module used to interface with Lotus Notes, after Vanguard went to Outlook.Prepared materials for Peer Reviews of all coding changes.During Luis’ tenure, he, due to lack of ability on the team, performed the more complex COBOL and HLASM coding changes, starting with the Native Db2 Stored Procedure noted above.

LiquidHub, Inc. for The Vanguard Group
Wayne, PA
10.2015 - 07.2017
  • Luis’ role in IESS (Integrated Enterprise Support Systems), was to provide third-level Mainframe support for QA Testers and Developers for a host of Enterprise Applications. The environment was extremely dynamic, fluid, and delightfully challenging.
  • Working in an Agile environment at Vanguard, performed the design and development, of a COBOL program and related multi-step job to capture Offshore User IDs and convert them, for insertion into a Db2 table. Luis developed a Native Db2 Stored Procedure, to convert the User IDs dynamically via Open Systems Front-End Java programs (developed by others). Additionally, he also prepared all necessary documentation to migrate the package into QA and production.
  • Created and ran a multitude of Db2 Loads and Unloads to migrate tables from the SAT (System Acceptance Testing) region to the IT (Integrated Testing) region.
  • Developed masking processes for PPI and PII data coming from the production environment to the test environment, along with associated jobs.
  • Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.
  • Enhanced the Grant processes to support Archive and Ancestor Only Db2 tables.
  • Wrote and supported many REXX Execs to ease various processes for the IESS team.
  • Modified many jobs to support email delivery to our Offshore Partners. Although the change was repetitive, it required great attention to detail, so as not to impact current production processes.
  • Provided HLASM development assistance to the PCofE (Production Control Environment) Team, with an Above-The-Line HLAM module used to interface with Lotus Notes, after Vanguard went to Outlook.
  • Prepared materials for Peer Reviews of all coding changes.
  • During Luis’ tenure, he, due to lack of ability on the team, performed the more complex COBOL and HLASM coding changes, starting with the Native Db2 Stored Procedure noted above.

Designed and developed, production support and control, and job scheduling of a CICS/Db2 interface with xPression from CARES (a Maryland State Healthcare system). The interface, developed to supplant CICS Transaction Gateway (CTG) saved Xerox an initial $67K and subsequent $15K/year in licensing of CTG from IBM. The interface was designed to allow xPression users to sign into the CARES CICS system from xPression, authenticating their RACF ID. In conjunction with the interface, developed highly complex XML generators to provide daily feeds to xPression from CARES. It was a Native Db2 Stored Procedure.Designed and developed, production support and control, and job scheduling procedures for CARES.Designed and developed of a complex interface between the Child Support Enforcement System (CSES) and the new Health Insurance Exchange (HIX) mandated by the Affordable Care Act (ACA). The design and development came in ahead of schedule and under budget.Developed numerous, complex, ad hoc Queries with Easytrieve, to support District Office Case Managers.Provided analysis papers, Time & Cost analysis, and technical design documentation for CMMI Level II compliance.Provided support during System Testing, User Acceptance testing and On-Call support (on a rotating basis).Provided training and mentorship for junior team members.

Xerox State and Local Solutions, Inc.
Elkridge, MD
08.2012 - 09.2015
  • Designed and developed, production support and control, and job scheduling of a CICS/Db2 interface with xPression from CARES (a Maryland State Healthcare system). The interface, developed to supplant CICS Transaction Gateway (CTG) saved Xerox an initial $67K and subsequent $15K/year in licensing of CTG from IBM. The interface was designed to allow xPression users to sign into the CARES CICS system from xPression, authenticating their RACF ID. In conjunction with the interface, developed highly complex XML generators to provide daily feeds to xPression from CARES. It was a Native Db2 Stored Procedure.
  • Designed and developed, production support and control, and job scheduling procedures for CARES.
  • Designed and developed of a complex interface between the Child Support Enforcement System (CSES) and the new Health Insurance Exchange (HIX) mandated by the Affordable Care Act (ACA). The design and development came in ahead of schedule and under budget.
  • Developed numerous, complex, ad hoc Queries with Easytrieve, to support District Office Case Managers.
  • Provided analysis papers, Time & Cost analysis, and technical design documentation for CMMI Level II compliance.
  • Provided support during System Testing, User Acceptance testing and On-Call support (on a rotating basis).
  • Provided training and mentorship for junior team members.

Duties included Application design and development, production, support, control, and job scheduling.Development and maintenance of COBOL Db2 Batch software. Conversion and unit testing of COBOL VSAM-based batch modules to COBOL Db2-based.Consistently ahead of schedule and under budget with all assigned tasks.Developed three new processes in COBOL for MVS/Db2 to replace the existing Federal Case Registry (FCR) related components, which written in COBOL II/VSAM. The development was ahead of schedule and under budget.Provided maintenance support for numerous modules, jobs, and procedures.Created numerous Change Request Analyses (CRAs) for the Management Information Central Repository System (MICRS) and FPLS teams.System tested several changes and moved them to the Validation environment for integration testing by the Validation group (SRA International).Additionally, took over the production reporting to management when a full-time employee took an extended vacation overseas.

CPSI & Devon Consulting at Lockheed Martin for Office of Child Support Enforcement’s (OCSE) Federal Parent Locator System (FPLS)
Baltimore, MD
10.2010 - 07.2012
  • Duties included Application design and development, production, support, control, and job scheduling.
  • Development and maintenance of COBOL Db2 Batch software. Conversion and unit testing of COBOL VSAM-based batch modules to COBOL Db2-based.
  • Consistently ahead of schedule and under budget with all assigned tasks.
  • Developed three new processes in COBOL for MVS/Db2 to replace the existing Federal Case Registry (FCR) related components, which written in COBOL II/VSAM. The development was ahead of schedule and under budget.
  • Provided maintenance support for numerous modules, jobs, and procedures.
  • Created numerous Change Request Analyses (CRAs) for the Management Information Central Repository System (MICRS) and FPLS teams.
  • System tested several changes and moved them to the Validation environment for integration testing by the Validation group (SRA International).
  • Additionally, took over the production reporting to management when a full-time employee took an extended vacation overseas.

Developed and supported COBOL Db2 Batch and CICS software for the Office of Application and Supplemental Income Systems (OASIS). Conversion and unit testing of HLASM batch modules to COBOL for z/OS. Consistently ahead of schedule and under budget with all assigned tasks.Provided maintenance and troubleshooting, debugging, writing fixes, and implemented fixes for numerous modules.Performed in-depth analysis for Appeals, Workload Management (WMI) and (SUMS IC) Information subsystems.

Technology Consultants, Inc. at Lockheed Martin for SSA
Baltimore, MD
05.2011 - 09.2011
  • Developed and supported COBOL Db2 Batch and CICS software for the Office of Application and Supplemental Income Systems (OASIS). Conversion and unit testing of HLASM batch modules to COBOL for z/OS. Consistently ahead of schedule and under budget with all assigned tasks.
  • Provided maintenance and troubleshooting, debugging, writing fixes, and implemented fixes for numerous modules.
  • Performed in-depth analysis for Appeals, Workload Management (WMI) and (SUMS IC) Information subsystems.

Provided User-Centered Design support for the Registration of Most Everyone (ROME) project team within SSA. This included derivation of business processes, analyzing user needs, aiding in requirements definition, designing browser-based interfaces, and designing and conduct usability testing.Directly participated in Interaction/Interface design experience, which included User-Centered Methods and User Analysis.Facilitated deriving user needs and business requirements during SCRUM sessions to assist the Scrum master, where Luis elicited business goals and user needs, created Personas and Scenarios of Use, and created and refined screen prototypes.Designed and conducted formative and summative usability tests in both formal and informal settings. Documented user requirements, screen designs, and design recommendations, and Requirements Definition processes.Provided incoming team members with a thorough overview of ROME/RCS, and UCD.

AboutWeb LLC, at Northrop Grumman for SSA
Baltimore, MD
04.2010 - 01.2011
  • Provided User-Centered Design support for the Registration of Most Everyone (ROME) project team within SSA. This included derivation of business processes, analyzing user needs, aiding in requirements definition, designing browser-based interfaces, and designing and conduct usability testing.
  • Directly participated in Interaction/Interface design experience, which included User-Centered Methods and User Analysis.
  • Facilitated deriving user needs and business requirements during SCRUM sessions to assist the Scrum master, where Luis elicited business goals and user needs, created Personas and Scenarios of Use, and created and refined screen prototypes.
  • Designed and conducted formative and summative usability tests in both formal and informal settings. Documented user requirements, screen designs, and design recommendations, and Requirements Definition processes.
  • Provided incoming team members with a thorough overview of ROME/RCS, and UCD.

Developed specifications for complex business requirements and processes (new, enhancements, and maintenance).Developed and maintained COBOL/CICS software for a complex full-cycle mortgage processing sub-system.Developed and maintained some of the MQ Series modules, which interfaced with our cloud-based client applications.Led and participated in data modeling, simulations, peer reviews, and analysis efforts.Verified program logic by preparing test data for trial runs, tests and debugging programs. Participated in the overall systems testing.Developed and maintained complex and medium complexity Easytrieve data extractions and reports. Learned Easytrieve on his own, utilizing the web and online manuals.Supported several weekend-long implementations of the application into production.Performed analysis, which facilitated the development of Software Requirement Specifications (SRS) and Software Design Specifications (SDS) by the Technical Lead.All the efforts above assisted Wells Fargo with the implementation of new, time-critical, government-mandated, software enhancements. Wells Fargo’s Home Loans Division repaid 15B in bailouts (that were not requested) and made an enormous profit in that fiscal year.

CDI Corporation at Wells Fargo & Co
Frederick, MD
03.2009 - 03.2010
  • Developed specifications for complex business requirements and processes (new, enhancements, and maintenance).
  • Developed and maintained COBOL/CICS software for a complex full-cycle mortgage processing sub-system.
  • Developed and maintained some of the MQ Series modules, which interfaced with our cloud-based client applications.
  • Led and participated in data modeling, simulations, peer reviews, and analysis efforts.
  • Verified program logic by preparing test data for trial runs, tests and debugging programs. Participated in the overall systems testing.
  • Developed and maintained complex and medium complexity Easytrieve data extractions and reports. Learned Easytrieve on his own, utilizing the web and online manuals.
  • Supported several weekend-long implementations of the application into production.
  • Performed analysis, which facilitated the development of Software Requirement Specifications (SRS) and Software Design Specifications (SDS) by the Technical Lead.
  • All the efforts above assisted Wells Fargo with the implementation of new, time-critical, government-mandated, software enhancements. Wells Fargo’s Home Loans Division repaid 15B in bailouts (that were not requested) and made an enormous profit in that fiscal year.

Defined, developed, documented, evaluated, and supported: COBOL for MVS, HLASM - Batch and CICS, and C++ programs, REXX and z/OS JCL procedures needed for the migration of software from the LAN development environment to z/OS, VSE, and IMS environments.Performed development and maintenance of platform-specific programs and Open Systems products using StarTeam, PVCS, and Panvalet.Developed, tested, maintained, and optimized product fulfillment procedures for use by Fulfillment.Maintained and upgraded the INTRANET and INTERNET sites with the most current release of Open Systems products.Developed and supported a Software Build and Promote Subsystem using COBOL, HLASM, FTP, JCL, Dialog Manager, REXX, and ISPF. The Group 1’s - Library Management System (LMS) was based on IBM’s proprietary Library Management Facility (LMF) and then (due to the obsolescence of LMF) migrated and rewrote under SCLM. Designed and built a product build system which transferred software from PVCS (later StarTeam) from the LAN via FTP and built complete Mainframe ready products. The process culminated by running installation verification procedures (IVPs) and packaging the software with installation and sample JCL/scripts for fulfillment via the corporate internet site.Designed, developed, and conducted a series of mainframe-related classes - the target audience were in-house associates.Maintained Legacy HLASM applications. Provided third level customer support and internal technical support company wide.Prior to Group 1 hiring a staff member to exclusively maintain the operating systems (MVS and DOS/VSE), Luis updated MVS, with APARs, to VSAM and CICS and using MSHP, updated DOS/VSE components, such as CICS, VSAM and ICCF. At this point Group 1 migrated to the z-Series computers (P390 & R390) and Luis did not have any experience with them. Luis worked closely with the new systems programmer to help in the configuration and setup of the z-Series computers.Luis was also the Beta tester for all Group 1 products on the new R390.Provided operational installation documentation for all mainframe-centric products.Instrumental in the acquisition, migration, and implementation of Group 1’s first R390 computer to facilitate development, fulfillment, and product builds on z/OS and z/VSE.

Group 1 Software - A Pitney-Bowes Company
Lanham, MD
01.1997 - 06.2008
  • Defined, developed, documented, evaluated, and supported: COBOL for MVS, HLASM - Batch and CICS, and C++ programs, REXX and z/OS JCL procedures needed for the migration of software from the LAN development environment to z/OS, VSE, and IMS environments.
  • Performed development and maintenance of platform-specific programs and Open Systems products using StarTeam, PVCS, and Panvalet.
  • Developed, tested, maintained, and optimized product fulfillment procedures for use by Fulfillment.
  • Maintained and upgraded the INTRANET and INTERNET sites with the most current release of Open Systems products.
  • Developed and supported a Software Build and Promote Subsystem using COBOL, HLASM, FTP, JCL, Dialog Manager, REXX, and ISPF. The Group 1’s - Library Management System (LMS) was based on IBM’s proprietary Library Management Facility (LMF) and then (due to the obsolescence of LMF) migrated and rewrote under SCLM. Designed and built a product build system which transferred software from PVCS (later StarTeam) from the LAN via FTP and built complete Mainframe ready products. The process culminated by running installation verification procedures (IVPs) and packaging the software with installation and sample JCL/scripts for fulfillment via the corporate internet site.
  • Designed, developed, and conducted a series of mainframe-related classes - the target audience were in-house associates.
  • Maintained Legacy HLASM applications. Provided third level customer support and internal technical support company wide.
  • Prior to Group 1 hiring a staff member to exclusively maintain the operating systems (MVS and DOS/VSE), Luis updated MVS, with APARs, to VSAM and CICS and using MSHP, updated DOS/VSE components, such as CICS, VSAM and ICCF. At this point Group 1 migrated to the z-Series computers (P390 & R390) and Luis did not have any experience with them. Luis worked closely with the new systems programmer to help in the configuration and setup of the z-Series computers.
  • Luis was also the Beta tester for all Group 1 products on the new R390.
  • Provided operational installation documentation for all mainframe-centric products.
  • Instrumental in the acquisition, migration, and implementation of Group 1’s first R390 computer to facilitate development, fulfillment, and product builds on z/OS and z/VSE.

Performed trend analysis of Remedy problem ticket database.Developed macros for use by Remedy and Microsoft Word to produce elegant reports to be used at daily Off-site Problem Management meetings.Worked around the clock to ensure that communications were running smoothly.Performed root-cause analysis and resolution of production problems involving BI-Synchronous and Asynchronous communications.Resolved issues surrounding Sterling Software’s Connect Direct product and other communications issues. Determined the need for, contracted and planned a training course for in-house employees for IMPACT Immedia’s MessageWay product (a messaging system running in a Pathway environment).Developed ENFORM queries and reports against MessageWay’s ENSCRIBE database and a metrics collection and analysis subsystem on Tandem, with C++, accessing ENSCRIBE database, which, after analysis, were used to enhance and improved transmissions of the in-house communications facility (MTF).Produced a System Architecture VISIO diagram that was utilized at various levels within the organization, which facilitated interactions among EPS staff and management and coordinated the development and implementation of a Mid-West clone of the existing MessageWay application on the east coast.

Software Professionals, Inc. at Electronic Payment Services (EPS), Inc
Wilmington, DE
08.1996 - 11.1996
  • Performed trend analysis of Remedy problem ticket database.
  • Developed macros for use by Remedy and Microsoft Word to produce elegant reports to be used at daily Off-site Problem Management meetings.
  • Worked around the clock to ensure that communications were running smoothly.
  • Performed root-cause analysis and resolution of production problems involving BI-Synchronous and Asynchronous communications.
  • Resolved issues surrounding Sterling Software’s Connect Direct product and other communications issues. Determined the need for, contracted and planned a training course for in-house employees for IMPACT Immedia’s MessageWay product (a messaging system running in a Pathway environment).
  • Developed ENFORM queries and reports against MessageWay’s ENSCRIBE database and a metrics collection and analysis subsystem on Tandem, with C++, accessing ENSCRIBE database, which, after analysis, were used to enhance and improved transmissions of the in-house communications facility (MTF).
  • Produced a System Architecture VISIO diagram that was utilized at various levels within the organization, which facilitated interactions among EPS staff and management and coordinated the development and implementation of a Mid-West clone of the existing MessageWay application on the east coast.

At US Department of Labor (DOL): Analyzed the requirements for Budget modifications to the (Keane’s) Federal Success Accounting package. Used COBOL and IDMS in an MVS environment to develop and maintain modules for the Federal Success Accounting package. Also responsible for turn-over to the QA environment.At Social Security Administration (SSA): Used COBOL, Datacom/DB, and IDMS in an MVS/XA environment to develop Budget modules for the Federal Success Accounting package.At US Customs: The RAIL system utilized LU6.2 technology and was written in COBOL/2 and CICS, accessing a Datacom database. Used VISIO on a PC LAN to develop structure charts of two extremely large and complex modules. This was done to facilitate decomposition into smaller, independent module for a new RAIL system.At PHH Homequity: Used CICS, COBOL/2, and Datacom/DB SQL in an MVS environment to develop mainframe to PC interface programs (MRO/ISC). These programs served as database servers for the PC – Client/Server application. Development took place on a Novell Ethernet LAN utilizing STAR topology.

Keane, Inc
Rockville, MD
12.1993 - 08.1996
  • At US Department of Labor (DOL): Analyzed the requirements for Budget modifications to the (Keane’s) Federal Success Accounting package. Used COBOL and IDMS in an MVS environment to develop and maintain modules for the Federal Success Accounting package. Also responsible for turn-over to the QA environment.
  • At Social Security Administration (SSA): Used COBOL, Datacom/DB, and IDMS in an MVS/XA environment to develop Budget modules for the Federal Success Accounting package.
  • At US Customs: The RAIL system utilized LU6.2 technology and was written in COBOL/2 and CICS, accessing a Datacom database. Used VISIO on a PC LAN to develop structure charts of two extremely large and complex modules. This was done to facilitate decomposition into smaller, independent module for a new RAIL system.
  • At PHH Homequity: Used CICS, COBOL/2, and Datacom/DB SQL in an MVS environment to develop mainframe to PC interface programs (MRO/ISC). These programs served as database servers for the PC – Client/Server application. Development took place on a Novell Ethernet LAN utilizing STAR topology.

As Project Manager analyzed the business need for, designed, and programmed a state-of-the-art, SAA/CUA compliant front-end for an existing direct mail system. The system was written on an IBM/3081 utilizing COBOL (later converted to COBOL II), HLASM, CICS, and VSAM. Utilized structured analysis/design (OOP) techniques during development.Supplied internal consulting services on the use of technology such as, CICS, IMS, Db2 (never implemented here), and VSAM.Provided pre- and post-sales support for the product.Responsible for the successful migration to CICS 2.1.2. Developed and maintained Test, Quality Assurance, and Production CICS environments.As Sr. Systems Programmer reporting directly to the MIS Director, searched out, evaluated, and recommended new technologies that could be used for productivity of development staff, maintenance staff, and product enhancements. This included evaluating hardware and software, operating systems, programming languages, and development tools. Using MSHP, installed and maintained the first DOS/VSE operating system at Group 1.Responsible for pre- and post-sales support, as required, for all on-line Group 1 products.Evaluated, recommended, and implemented improvements in operational aspects of product development, such as DASD management, CICS and VSAM performance tuning, third-party software installation and CPU utilization.Designed and conducted end-user presentations relating to product advantages, functionality, and usage at annual User Conferences.Installed, enhanced, and maintained the following three VSE environments, as Group 1 migrated to the newer releases; DOS/VSE, VSE/SP, and VSE/ESA.Developed and maintained state-of-the-art installation procedures for Open Systems products. The development of these procedures required coordination company-wide, at various levels.Assisted the Information Technology (IT) Director in the areas of budgeting, project/release planning, personnel assignments, development scheduling, and project/release migration.

Group 1 Software, Inc.
12.1986 - 11.1993
  • As Project Manager analyzed the business need for, designed, and programmed a state-of-the-art, SAA/CUA compliant front-end for an existing direct mail system. The system was written on an IBM/3081 utilizing COBOL (later converted to COBOL II), HLASM, CICS, and VSAM. Utilized structured analysis/design (OOP) techniques during development.
  • Supplied internal consulting services on the use of technology such as, CICS, IMS, Db2 (never implemented here), and VSAM.
  • Provided pre- and post-sales support for the product.
  • Responsible for the successful migration to CICS 2.1.2. Developed and maintained Test, Quality Assurance, and Production CICS environments.
  • As Sr. Systems Programmer reporting directly to the MIS Director, searched out, evaluated, and recommended new technologies that could be used for productivity of development staff, maintenance staff, and product enhancements. This included evaluating hardware and software, operating systems, programming languages, and development tools. Using MSHP, installed and maintained the first DOS/VSE operating system at Group 1.
  • Responsible for pre- and post-sales support, as required, for all on-line Group 1 products.
  • Evaluated, recommended, and implemented improvements in operational aspects of product development, such as DASD management, CICS and VSAM performance tuning, third-party software installation and CPU utilization.
  • Designed and conducted end-user presentations relating to product advantages, functionality, and usage at annual User Conferences.
  • Installed, enhanced, and maintained the following three VSE environments, as Group 1 migrated to the newer releases; DOS/VSE, VSE/SP, and VSE/ESA.
  • Developed and maintained state-of-the-art installation procedures for Open Systems products. The development of these procedures required coordination company-wide, at various levels.
  • Assisted the Information Technology (IT) Director in the areas of budgeting, project/release planning, personnel assignments, development scheduling, and project/release migration.

As Team Lead, reporting to the Systems Manager, led a team of nine (9) IT professionals, in the design, programming, implementation, operations, support, and maintenance of a Government Securities Processing Back-office System.Designed and developed Promote Procedures utilizing Dialog Manager and ISPF.Trained team members in COBOL-CICS development.Designed, programmed, and implemented highly specialized LU6.2 interface (MQ-like) between Merrill Lynch and several clearing banks. Coordinated with bank personnel, on various levels, to develop, test, and maintain the interface.Designed and programmed utilities to facilitate the submission of jobs from CICS to JES internal reader.Designed, programmed, and implemented the following CICS sub-systems and transactions; Sub-system’s I/O Manager, Financial Desk to Back-Office CICS Computer-to-Computer Link (using LU6.2), Government Trade Entry, Repurchase Agreements, Reverse Repurchase Agreements Bonds Borrowed Agreement subsystem, Swap Agreement.When initially hired, supported the Assembler I/O module, which was the core of the system for the Transaction and Account-Ticket VSAM files.Wrote and supported many other programs within the system.07/80 - 03/81 - Paramount Motion Pictures – CICS Programmer - New York City, NY.05/77 - 07/80 - Software Design Associates – Programmer - New York City, NY.06/76 - 03/77 - Albert Merrill Institute – IT Instructor - New York City, NY.

Merrill, Lynch, Pierce, Fenner & Smith, Inc
03.1981 - 09.1986
  • As Team Lead, reporting to the Systems Manager, led a team of nine (9) IT professionals, in the design, programming, implementation, operations, support, and maintenance of a Government Securities Processing Back-office System.
  • Designed and developed Promote Procedures utilizing Dialog Manager and ISPF.
  • Trained team members in COBOL-CICS development.
  • Designed, programmed, and implemented highly specialized LU6.2 interface (MQ-like) between Merrill Lynch and several clearing banks. Coordinated with bank personnel, on various levels, to develop, test, and maintain the interface.
  • Designed and programmed utilities to facilitate the submission of jobs from CICS to JES internal reader.
  • Designed, programmed, and implemented the following CICS sub-systems and transactions; Sub-system’s I/O Manager, Financial Desk to Back-Office CICS Computer-to-Computer Link (using LU6.2), Government Trade Entry, Repurchase Agreements, Reverse Repurchase Agreements Bonds Borrowed Agreement subsystem, Swap Agreement.
  • When initially hired, supported the Assembler I/O module, which was the core of the system for the Transaction and Account-Ticket VSAM files.
  • Wrote and supported many other programs within the system.
  • 07/80 - 03/81 - Paramount Motion Pictures – CICS Programmer - New York City, NY.
  • 05/77 - 07/80 - Software Design Associates – Programmer - New York City, NY.
  • 06/76 - 03/77 - Albert Merrill Institute – IT Instructor - New York City, NY.

Supporting the Office of Application and Supplemental Income Systems (OASIS), designed, and developed EXCEL spreadsheets to properly catalog macro usage across six systems, for estimating project scope.Performed analysis and decomposition of HLASM macro functionality, which supplied other developers the information needed to substitute the macros from HLASM into other languages as needed.Recommended conversion language and method to management.Modified COBOL/CICS screens and programs, which enabled end-users (corporate and field offices) to permit persons with disabilities to perform identical functions as persons without disabilities -US Section 508–Accessibility for Persons with Disabilities.Supported the Office of Retirement and Survivors Insurance Systems (ORSIS), concurrently, Luis developed and rewrote complex Functional Requirements (FRs) to support the conversion of the Debt Management System (DMS) to conform to Section 508.Mentored new team members.Went above and beyond delivering a management summary, to SSA, which provided a complete picture of the engagement’s deliverables, enabling many departments to save time and resources.

AboutWeb LLC, at Lockheed Martin for SSA
Baltimore, MD
  • Supporting the Office of Application and Supplemental Income Systems (OASIS), designed, and developed EXCEL spreadsheets to properly catalog macro usage across six systems, for estimating project scope.
  • Performed analysis and decomposition of HLASM macro functionality, which supplied other developers the information needed to substitute the macros from HLASM into other languages as needed.
  • Recommended conversion language and method to management.
  • Modified COBOL/CICS screens and programs, which enabled end-users (corporate and field offices) to permit persons with disabilities to perform identical functions as persons without disabilities -US Section 508–Accessibility for Persons with Disabilities.
  • Supported the Office of Retirement and Survivors Insurance Systems (ORSIS), concurrently, Luis developed and rewrote complex Functional Requirements (FRs) to support the conversion of the Debt Management System (DMS) to conform to Section 508.
  • Mentored new team members.
  • Went above and beyond delivering a management summary, to SSA, which provided a complete picture of the engagement’s deliverables, enabling many departments to save time and resources.

Education

Course work

College Park, MD
College Park, MD

Corporate training

Princeton, NJ
Princeton, NJ

Corporate training

Fort Lee, NJ
Fort Lee, NJ

Corporate training

Wilmington, DE
Wilmington, DE

IT Certification

New York, NY
New York, NY

Course work

New York, NY
New York, NY

Skills

  • REXX scripting
  • Database management
  • JCL automation
  • REXX scripting
  • Database management
  • JCL automation

Certification

  • Public Trust Level 3. Obtained at SSA (2025).
  • Public Trust Level 3. Obtained at SSA (2019).
  • Public Trust Level 3. Obtained at SSA (2017).
  • Public Trust Level 3. Obtained at OCSE/FPLS (2010).
  • Public Trust Level 3. Obtained at SSA (2010).
  • Public Trust Level 3. Obtained at SSA and DOL (1994, 1995).
  • Confidential. Obtained at US Customs (1995).

References

Provided upon request.

Timeline

Designed, coded, tested, debugged, and migrated components of a Front-End application, using the following ISPF Dialog Manager Tools: Panels, Messages, Tables and Skeletons, along with REXX Execs, which facilitated Subject Matter Expert’s (SME’s) identification and extraction of Endevor elements, to prepare for transfer to a LINUX-based system named, “Informatica”. SMEs used Informatica to prepare the downloaded element’s flows to identify technical debt, so that the Agency could migrate away from, what it considered, Legacy development languages. This was due to the shrinking pool of expertise and availability of Legacy Language talent pool.Supplied support to many other mainframe developers, via a tool called Workbench from Allen Systems Group (ASG).The tool was a Data Resource Management System (DRMS) Facility, which provided a repository for and management of COBOL, HLASM, and CICS development metadata. Also managed by the tool were various other elements, such as user access, and Dynamic Table Access Management (DTAMS).Using JCL, REXX, Endevor, TADz, Workbench, and CyberFusion on the mainframe and UltraEdit, MS Access and Excel on the Network, developed a very extensive and complex spreadsheet, for a Tech 14 to evaluate and ultimately present to the Associate Commissioner and other higher-level SSA management. The spreadsheet was a depiction of the overall scope and effort that needed to transition from Workbench (SSA no longer received support for the product), and it aided the Tech 14 in his future presentation.Coding, testing, debugging, and migrating programs (HLASM/COBOL/CICS/Db2/IMS), routines, copybooks, and macros, in support of multiple applications across the Agency.Created and maintained numerous ISPF REXX and CLIST scripts.Created and updated Standard Operating Procedures (SOP) and User manuals, using M365 Tools, including VISIO Pro.Created and supported many MS Access and Db2 SQL scripts, to access and update related databases and tables.Involved in the testing of zOS Multi-Factor Authentication (zMFA), which supplanted Single Sign-On (SSO) at the Agency. zMFA provides multiple levels of authentication and thus, greater levels of security.Participated in Daily Stand-ups/Weekly/and Monthly and other Agile-Related meetings on multiple Teams.Maintained Team SharePoint sites (pages) which later were ported to Confluence.

Leidos, Inc., for Social Security Administration
07.2023 - Current

Initially, took over the production of Logical System Test (LST) and the Claim Plan Test Cycles from Leads on those Projects. Later became responsible for the Cash Management System (CMS), which was an on-demand cycle.The cycles were triggered by Broadcom’s Enterprise Workload Manager (ESP), via triggers, which contained numerous individual jobs. The CP cycle contained over three hundred jobs (314 to be exact), for each of the seven (7) environments processed on typical days.Luis was required to become familiar with and develop the various jobs for proper execution within the cycles and assist the BAs and SMEs to check the various enhancements and fixes instituted for a given Monthly release.His responsibilities included debugging and correcting the jobs and interfacing with other developers, or teams, to make the necessary fixes for the applications.Luis created extensive documentation, defining the CMS and CP cycles, for later developers to easily acclimate themselves with the processes, to supply a leaner learning curve.Participated in Daily Stand-ups and other Agile-Related meetings.

SDLC Partners, LP for Highmark Health Systems, Inc.
12.2020 - 12.2021

Provided troubleshooting, debugging, producing fixes, and implementation enhancements for Taylor’s Direct Mail campaigns (supporting clients, such as Ascensus).Recommended enhancements to existing systems and processes.The systems were written in Above and Below-The-Line HLASM and utilized a VSAM DB.Designed and wrote numerous CA-VOLLIE VOICE procedures, which were used to maximize efficiency during development, testing, and ultimately, implementation.

ForceV Technologies, Inc. for Taylor Communications, Inc.
05.2020 - 11.2020

Came on board to quickly learn, develop, test, and implement several new HLASM programs. Maintained several COBOL programs to support those HLASM programs to support the new regulations (Year-End Processes) being implemented.Provided troubleshooting, debugging, writing fixes, and implemented enhancements for L&I’s Unemployment Claims and Compensation sub-systems.The systems were pre-written in Above and Below-The-Line HLASM, COBOL, CICS/TS, IMS DB/DC, Db2, and VSAM.Used SPUFI and QMF for research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.Made extensive modifications to the Year-End Processes under very tight deadlines, sparse requirements, documentation, collaboration, and overall guidance. Completed this task just in time, which allowed customer service department to perform testing before going live 1/5/2020.Used ServiceNow, to log client requests for modifications/research.Performed analysis, documentation, and development of two COBOL programs to capture all error messages (which reported on the SSN in error) produced from the Extract sub-system, to produce a joint error report at the end of the Extract process. The report was designed to benefit the new Claims modernization effort (nicknamed GUS).Due to system stability, infrequently issues arose. Typical issues were mostly related to corrupt/incorrect data transmission.

Dataquest, Inc. for Pennsylvania Dept. of Labor & Industry (L&I)
12.2019 - 02.2020

Provided troubleshooting and implementation of fixes, as needed, for a SSA home-grown Product: Batch Release Processing System (BRPS), within the Automated Operations Branch (AOB), of Division of Mainframe Systems Software (DMSS).The system was written in REXX, CLIST, COBOL for MVS, HLASM, ISPF Library Management Facility (LMF), utilizing Panels, Messages, JCL Skeletons (Skels), and Tables.Due to the system’s stability, it was only occasionally that issues arose. Typically, the issues dealt with file contention, or other file-related issues, which caused the product to amend, requiring knowledge of z/OS Control Blocks and abend debugging. Modernization was not a requirement. Maintaining the status quo was the only requirement.

Global Commerce & Industry at Northrop Grumman for the Social Security Administration (SSA)
07.2019 - 10.2019

Provided system analysis and development as a member of a truly agile project team. Performed analysis, design, coding, testing, implementing, and supporting systems to support United Concordia Dental (UCD), a subsidiary of HMHS. Adhering to HMHS IT standards and policies.Developed and maintained applications that met the service levels, system availability, performance, privacy (according to Sarbanes-Oxley Act and other PII requirements) and quality levels, which were required by HMHS’ customers.Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 DB tables.Performed the analysis and scope of a large-effort project to convert UCD’s dependence on HLASM to COBOL for management. Since the effort was not doable by one person in the timeframe UCD desired delivery, Luis suggested that two more senior developers be contracted. Thus, operating within a team of three, we converted many Above-the-Line HLASM programs (over 210) to COBOL, three months short of the initial estimate. Those modules are of a high-use / high-volatility type. By “high volatility”, HMHS meant, that they were always in use and impacted various sub-systems in a major fashion. Intense attention to detail had to be exercised, during development and testing, due to the extremely tight installation window and the need for a stable test environment for other teams.Used Xpediter for debugging, as well as the modification of numerous JCL streams.As required, IMS DB databases and logic, Luis replaced by Db2 databases and logic.

SDLC Partners, LP for United Concordia Dental (UCD - a Division of Highmark Health Solutions)
08.2017 - 07.2019

Luis’ role in IESS (Integrated Enterprise Support Systems), was to provide third-level Mainframe support for QA Testers and Developers for a host of Enterprise Applications. The environment was extremely dynamic, fluid, and delightfully challenging.Working in an Agile environment at Vanguard, performed the design and development, of a COBOL program and related multi-step job to capture Offshore User IDs and convert them, for insertion into a Db2 table. Luis developed a Native Db2 Stored Procedure, to convert the User IDs dynamically via Open Systems Front-End Java programs (developed by others). Additionally, he also prepared all necessary documentation to migrate the package into QA and production.Created and ran a multitude of Db2 Loads and Unloads to migrate tables from the SAT (System Acceptance Testing) region to the IT (Integrated Testing) region.Developed masking processes for PPI and PII data coming from the production environment to the test environment, along with associated jobs.Used SPUFI and QMF to research, debug Db2 tables. Also performed data manipulation of the test Db2 tables.Enhanced the Grant processes to support Archive and Ancestor Only Db2 tables.Wrote and supported many REXX Execs to ease various processes for the IESS team.Modified many jobs to support email delivery to our Offshore Partners. Although the change was repetitive, it required great attention to detail, so as not to impact current production processes.Provided HLASM development assistance to the PCofE (Production Control Environment) Team, with an Above-The-Line HLAM module used to interface with Lotus Notes, after Vanguard went to Outlook.Prepared materials for Peer Reviews of all coding changes.During Luis’ tenure, he, due to lack of ability on the team, performed the more complex COBOL and HLASM coding changes, starting with the Native Db2 Stored Procedure noted above.

LiquidHub, Inc. for The Vanguard Group
10.2015 - 07.2017

Designed and developed, production support and control, and job scheduling of a CICS/Db2 interface with xPression from CARES (a Maryland State Healthcare system). The interface, developed to supplant CICS Transaction Gateway (CTG) saved Xerox an initial $67K and subsequent $15K/year in licensing of CTG from IBM. The interface was designed to allow xPression users to sign into the CARES CICS system from xPression, authenticating their RACF ID. In conjunction with the interface, developed highly complex XML generators to provide daily feeds to xPression from CARES. It was a Native Db2 Stored Procedure.Designed and developed, production support and control, and job scheduling procedures for CARES.Designed and developed of a complex interface between the Child Support Enforcement System (CSES) and the new Health Insurance Exchange (HIX) mandated by the Affordable Care Act (ACA). The design and development came in ahead of schedule and under budget.Developed numerous, complex, ad hoc Queries with Easytrieve, to support District Office Case Managers.Provided analysis papers, Time & Cost analysis, and technical design documentation for CMMI Level II compliance.Provided support during System Testing, User Acceptance testing and On-Call support (on a rotating basis).Provided training and mentorship for junior team members.

Xerox State and Local Solutions, Inc.
08.2012 - 09.2015

Developed and supported COBOL Db2 Batch and CICS software for the Office of Application and Supplemental Income Systems (OASIS). Conversion and unit testing of HLASM batch modules to COBOL for z/OS. Consistently ahead of schedule and under budget with all assigned tasks.Provided maintenance and troubleshooting, debugging, writing fixes, and implemented fixes for numerous modules.Performed in-depth analysis for Appeals, Workload Management (WMI) and (SUMS IC) Information subsystems.

Technology Consultants, Inc. at Lockheed Martin for SSA
05.2011 - 09.2011

Duties included Application design and development, production, support, control, and job scheduling.Development and maintenance of COBOL Db2 Batch software. Conversion and unit testing of COBOL VSAM-based batch modules to COBOL Db2-based.Consistently ahead of schedule and under budget with all assigned tasks.Developed three new processes in COBOL for MVS/Db2 to replace the existing Federal Case Registry (FCR) related components, which written in COBOL II/VSAM. The development was ahead of schedule and under budget.Provided maintenance support for numerous modules, jobs, and procedures.Created numerous Change Request Analyses (CRAs) for the Management Information Central Repository System (MICRS) and FPLS teams.System tested several changes and moved them to the Validation environment for integration testing by the Validation group (SRA International).Additionally, took over the production reporting to management when a full-time employee took an extended vacation overseas.

CPSI & Devon Consulting at Lockheed Martin for Office of Child Support Enforcement’s (OCSE) Federal Parent Locator System (FPLS)
10.2010 - 07.2012

Provided User-Centered Design support for the Registration of Most Everyone (ROME) project team within SSA. This included derivation of business processes, analyzing user needs, aiding in requirements definition, designing browser-based interfaces, and designing and conduct usability testing.Directly participated in Interaction/Interface design experience, which included User-Centered Methods and User Analysis.Facilitated deriving user needs and business requirements during SCRUM sessions to assist the Scrum master, where Luis elicited business goals and user needs, created Personas and Scenarios of Use, and created and refined screen prototypes.Designed and conducted formative and summative usability tests in both formal and informal settings. Documented user requirements, screen designs, and design recommendations, and Requirements Definition processes.Provided incoming team members with a thorough overview of ROME/RCS, and UCD.

AboutWeb LLC, at Northrop Grumman for SSA
04.2010 - 01.2011

Developed specifications for complex business requirements and processes (new, enhancements, and maintenance).Developed and maintained COBOL/CICS software for a complex full-cycle mortgage processing sub-system.Developed and maintained some of the MQ Series modules, which interfaced with our cloud-based client applications.Led and participated in data modeling, simulations, peer reviews, and analysis efforts.Verified program logic by preparing test data for trial runs, tests and debugging programs. Participated in the overall systems testing.Developed and maintained complex and medium complexity Easytrieve data extractions and reports. Learned Easytrieve on his own, utilizing the web and online manuals.Supported several weekend-long implementations of the application into production.Performed analysis, which facilitated the development of Software Requirement Specifications (SRS) and Software Design Specifications (SDS) by the Technical Lead.All the efforts above assisted Wells Fargo with the implementation of new, time-critical, government-mandated, software enhancements. Wells Fargo’s Home Loans Division repaid 15B in bailouts (that were not requested) and made an enormous profit in that fiscal year.

CDI Corporation at Wells Fargo & Co
03.2009 - 03.2010

Defined, developed, documented, evaluated, and supported: COBOL for MVS, HLASM - Batch and CICS, and C++ programs, REXX and z/OS JCL procedures needed for the migration of software from the LAN development environment to z/OS, VSE, and IMS environments.Performed development and maintenance of platform-specific programs and Open Systems products using StarTeam, PVCS, and Panvalet.Developed, tested, maintained, and optimized product fulfillment procedures for use by Fulfillment.Maintained and upgraded the INTRANET and INTERNET sites with the most current release of Open Systems products.Developed and supported a Software Build and Promote Subsystem using COBOL, HLASM, FTP, JCL, Dialog Manager, REXX, and ISPF. The Group 1’s - Library Management System (LMS) was based on IBM’s proprietary Library Management Facility (LMF) and then (due to the obsolescence of LMF) migrated and rewrote under SCLM. Designed and built a product build system which transferred software from PVCS (later StarTeam) from the LAN via FTP and built complete Mainframe ready products. The process culminated by running installation verification procedures (IVPs) and packaging the software with installation and sample JCL/scripts for fulfillment via the corporate internet site.Designed, developed, and conducted a series of mainframe-related classes - the target audience were in-house associates.Maintained Legacy HLASM applications. Provided third level customer support and internal technical support company wide.Prior to Group 1 hiring a staff member to exclusively maintain the operating systems (MVS and DOS/VSE), Luis updated MVS, with APARs, to VSAM and CICS and using MSHP, updated DOS/VSE components, such as CICS, VSAM and ICCF. At this point Group 1 migrated to the z-Series computers (P390 & R390) and Luis did not have any experience with them. Luis worked closely with the new systems programmer to help in the configuration and setup of the z-Series computers.Luis was also the Beta tester for all Group 1 products on the new R390.Provided operational installation documentation for all mainframe-centric products.Instrumental in the acquisition, migration, and implementation of Group 1’s first R390 computer to facilitate development, fulfillment, and product builds on z/OS and z/VSE.

Group 1 Software - A Pitney-Bowes Company
01.1997 - 06.2008

Performed trend analysis of Remedy problem ticket database.Developed macros for use by Remedy and Microsoft Word to produce elegant reports to be used at daily Off-site Problem Management meetings.Worked around the clock to ensure that communications were running smoothly.Performed root-cause analysis and resolution of production problems involving BI-Synchronous and Asynchronous communications.Resolved issues surrounding Sterling Software’s Connect Direct product and other communications issues. Determined the need for, contracted and planned a training course for in-house employees for IMPACT Immedia’s MessageWay product (a messaging system running in a Pathway environment).Developed ENFORM queries and reports against MessageWay’s ENSCRIBE database and a metrics collection and analysis subsystem on Tandem, with C++, accessing ENSCRIBE database, which, after analysis, were used to enhance and improved transmissions of the in-house communications facility (MTF).Produced a System Architecture VISIO diagram that was utilized at various levels within the organization, which facilitated interactions among EPS staff and management and coordinated the development and implementation of a Mid-West clone of the existing MessageWay application on the east coast.

Software Professionals, Inc. at Electronic Payment Services (EPS), Inc
08.1996 - 11.1996

At US Department of Labor (DOL): Analyzed the requirements for Budget modifications to the (Keane’s) Federal Success Accounting package. Used COBOL and IDMS in an MVS environment to develop and maintain modules for the Federal Success Accounting package. Also responsible for turn-over to the QA environment.At Social Security Administration (SSA): Used COBOL, Datacom/DB, and IDMS in an MVS/XA environment to develop Budget modules for the Federal Success Accounting package.At US Customs: The RAIL system utilized LU6.2 technology and was written in COBOL/2 and CICS, accessing a Datacom database. Used VISIO on a PC LAN to develop structure charts of two extremely large and complex modules. This was done to facilitate decomposition into smaller, independent module for a new RAIL system.At PHH Homequity: Used CICS, COBOL/2, and Datacom/DB SQL in an MVS environment to develop mainframe to PC interface programs (MRO/ISC). These programs served as database servers for the PC – Client/Server application. Development took place on a Novell Ethernet LAN utilizing STAR topology.

Keane, Inc
12.1993 - 08.1996

As Project Manager analyzed the business need for, designed, and programmed a state-of-the-art, SAA/CUA compliant front-end for an existing direct mail system. The system was written on an IBM/3081 utilizing COBOL (later converted to COBOL II), HLASM, CICS, and VSAM. Utilized structured analysis/design (OOP) techniques during development.Supplied internal consulting services on the use of technology such as, CICS, IMS, Db2 (never implemented here), and VSAM.Provided pre- and post-sales support for the product.Responsible for the successful migration to CICS 2.1.2. Developed and maintained Test, Quality Assurance, and Production CICS environments.As Sr. Systems Programmer reporting directly to the MIS Director, searched out, evaluated, and recommended new technologies that could be used for productivity of development staff, maintenance staff, and product enhancements. This included evaluating hardware and software, operating systems, programming languages, and development tools. Using MSHP, installed and maintained the first DOS/VSE operating system at Group 1.Responsible for pre- and post-sales support, as required, for all on-line Group 1 products.Evaluated, recommended, and implemented improvements in operational aspects of product development, such as DASD management, CICS and VSAM performance tuning, third-party software installation and CPU utilization.Designed and conducted end-user presentations relating to product advantages, functionality, and usage at annual User Conferences.Installed, enhanced, and maintained the following three VSE environments, as Group 1 migrated to the newer releases; DOS/VSE, VSE/SP, and VSE/ESA.Developed and maintained state-of-the-art installation procedures for Open Systems products. The development of these procedures required coordination company-wide, at various levels.Assisted the Information Technology (IT) Director in the areas of budgeting, project/release planning, personnel assignments, development scheduling, and project/release migration.

Group 1 Software, Inc.
12.1986 - 11.1993

As Team Lead, reporting to the Systems Manager, led a team of nine (9) IT professionals, in the design, programming, implementation, operations, support, and maintenance of a Government Securities Processing Back-office System.Designed and developed Promote Procedures utilizing Dialog Manager and ISPF.Trained team members in COBOL-CICS development.Designed, programmed, and implemented highly specialized LU6.2 interface (MQ-like) between Merrill Lynch and several clearing banks. Coordinated with bank personnel, on various levels, to develop, test, and maintain the interface.Designed and programmed utilities to facilitate the submission of jobs from CICS to JES internal reader.Designed, programmed, and implemented the following CICS sub-systems and transactions; Sub-system’s I/O Manager, Financial Desk to Back-Office CICS Computer-to-Computer Link (using LU6.2), Government Trade Entry, Repurchase Agreements, Reverse Repurchase Agreements Bonds Borrowed Agreement subsystem, Swap Agreement.When initially hired, supported the Assembler I/O module, which was the core of the system for the Transaction and Account-Ticket VSAM files.Wrote and supported many other programs within the system.07/80 - 03/81 - Paramount Motion Pictures – CICS Programmer - New York City, NY.05/77 - 07/80 - Software Design Associates – Programmer - New York City, NY.06/76 - 03/77 - Albert Merrill Institute – IT Instructor - New York City, NY.

Merrill, Lynch, Pierce, Fenner & Smith, Inc
03.1981 - 09.1986

Supporting the Office of Application and Supplemental Income Systems (OASIS), designed, and developed EXCEL spreadsheets to properly catalog macro usage across six systems, for estimating project scope.Performed analysis and decomposition of HLASM macro functionality, which supplied other developers the information needed to substitute the macros from HLASM into other languages as needed.Recommended conversion language and method to management.Modified COBOL/CICS screens and programs, which enabled end-users (corporate and field offices) to permit persons with disabilities to perform identical functions as persons without disabilities -US Section 508–Accessibility for Persons with Disabilities.Supported the Office of Retirement and Survivors Insurance Systems (ORSIS), concurrently, Luis developed and rewrote complex Functional Requirements (FRs) to support the conversion of the Debt Management System (DMS) to conform to Section 508.Mentored new team members.Went above and beyond delivering a management summary, to SSA, which provided a complete picture of the engagement’s deliverables, enabling many departments to save time and resources.

AboutWeb LLC, at Lockheed Martin for SSA

Course work

College Park, MD

Corporate training

Princeton, NJ

Corporate training

Fort Lee, NJ

Corporate training

Wilmington, DE

IT Certification

New York, NY

Course work

New York, NY

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