Don Watson
Clinton Township,MI
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Area Manager 2
Kellogg Garden Products
Michigan
01.2025 - Current
- Led regional coordination and communication between retail partners, warehouse logistics, and internal teams.
- Oversaw scheduling, performance tracking, and issue resolution for multiple retail locations.
- Developed leadership and situational awareness skills through daily problem-solving and multitasking.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Pro Sales Associate
The Home Depot
Utica, MI
01.2024 - 01.2025
- Strengthened communication and problem-solving skills by assisting high-volume professional customers with time-sensitive orders and technical questions.
- Demonstrated precision and reliability when managing multiple phone and in-person requests simultaneously.
- Delivered prompt solutions while maintaining a professional and courteous demeanor in fast-paced situations.
- Operated point-of-sale systems for efficient transaction processing.
- Provided knowledgeable support on home improvement products and services.
Forensic Technician
Detroit Police Department
Detroit, MI
01.2000 - 01.2023
- Supported emergency response and investigative operations across hundreds of crime scenes, ensuring clear communication between officers, detectives, and command staff.
- Documented and relayed critical incident details accurately to aid in real-time decision-making and evidence tracking.
- Produced detailed, time-sensitive reports and logs used by prosecutors and detectives to support case resolutions.
- Trained and mentored new personnel in evidence handling, procedural accuracy, and team communication.
- Coordinated with multiple agencies and maintained calm professionalism during high-pressure field operations.
- Documented detailed chain of custody for all evidence to maintain integrity in investigations.
- Collaborated with law enforcement officers to ensure accurate scene processing and evidence collection.
- Collected and preserved physical evidence from crime scenes following established protocols.
Sales Associate
The Home Depot
Roseville, MI
01.2001 - 01.2018
- Communicated with diverse customers to resolve issues and provide accurate information under tight time constraints.
- Consistently met service standards and ensured accuracy in product orders and inventory records.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Assisted customers in product selection, enhancing overall shopping experience.
Education
Associate of Arts - Business
Macomb Community College
Warren, MI01-1995
Associate of Arts - General Studies
Macomb Community College
Warren, MI01-1994
Skills
- Emergency & Non-Emergency Call Handling
- Radio & CAD Systems
- Public Safety Communication
- Crisis Management & Prioritization
- Data Entry & Report Accuracy
- Team Collaboration & Support
- Problem Solving & Critical Thinking
- Confidentiality & Professionalism
- Microsoft Office
- Outlook
- CrisNet
- SunGard
- Tracker
- Data Entry Systems
- Relationship building and management
- Customer relationship management
- Cross-functional collaboration
Affiliations
SEIU 517m – Detroit, MI: President, Professional and Technical Division | 2019 – 2023
Certification
- Certification of Management – Davenport University (2020)
- Supervisor Training – City of Detroit (2019)
- Ongoing professional development in leadership, communication, and safety protocols
Timeline
Area Manager 2
Kellogg Garden Products
01.2025 - Current
Pro Sales Associate
The Home Depot
01.2024 - 01.2025
Sales Associate
The Home Depot
01.2001 - 01.2018
Forensic Technician
Detroit Police Department
01.2000 - 01.2023
Associate of Arts - General Studies
Macomb Community College
Associate of Arts - Business
Macomb Community College