Don Wells
Washington,MI
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
19
19
years of professional experience
Work History
Fleet / Shop /Parts Manager
Greatway Transportation
Romulus, MI
09.2021 - Current
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Managed a team of technicians, providing training and support to improve their performance and productivity.
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
- Assisted in the development of annual budgets for the department based on historical data analysis and projected needs, aligning financial resources with strategic goals.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
Director of Operations
DJ Logistics
Farmington MI & Miami Florida
12.2019 - 09.2021
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
Safety and Recruiting Manager
New Age Logistics
Woodhaven, MI
10.2017 - 12.2019
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Operations Manager
BerBottom Freight & Tropical Xpress
Romulus, MI & Delray Beach, FL
05.2005 - 10.2017
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Skills
- Operations Management
- Inventory Auditing
- Supply Chain Coordination
- Cross-functional Collaboration
- Safety Auditing
- Problem-Solving
- Troubleshooting
Timeline
Fleet / Shop /Parts Manager
Greatway Transportation
09.2021 - Current
Director of Operations
DJ Logistics
12.2019 - 09.2021
Safety and Recruiting Manager
New Age Logistics
10.2017 - 12.2019
Operations Manager
BerBottom Freight & Tropical Xpress
05.2005 - 10.2017