Don Wildmon
Solorzanos Pizza
Orlando,FL
4
years of professional experience
Results-driven Restaurant Manager with expertise in customer service, team leadership, and operational efficiency. Proven track record in training staff and implementing effective strategies to enhance sales and streamline processes.
Work History
Restraunt Manager
2 Years 1 Month- Supervised daily operations, ensuring optimal workflow and staff performance.
- Trained new employees on operational procedures and customer service standards.
- Developed promotional strategies to increase sales during peak periods.
- Implemented inventory management system to enhance stock accuracy and reduce waste.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Construction Laborer
3 Years 7 Months- Assisted in the installation of structures, including framing and roofing, using power tools effectively.
- Operated heavy machinery to assist in site preparation and material handling.
- Collaborated with team members to ensure timely project completion and adherence to safety standards.
- Conducted regular inspections of equipment and tools to maintain operational efficiency and safety compliance.
- Mentored new team members on safe work practices, tool usage, and site protocols.
- Conducted site clean-up activities to maintain a safe working environment throughout project duration.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in a fast-paced environment while meeting productivity and quality expectations.
Customer Service Representative
9 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to maintain operational flow.
- Assisted in training new team members on customer service protocols and company policies.
- Implemented feedback mechanisms to identify areas for service improvement and operational efficiency.
- Streamlined communication between departments to ensure timely resolution of customer concerns.
- Collaborated with management to develop strategies for addressing recurring customer issues.
- Monitored inventory levels and coordinated restocking efforts to meet customer demand effectively.
Education
No Degree - Law
High School Diploma
- Honoree of Lake Wales High School
- Honor Roll all four years of high school
- Scholarship Recipient
- Professional Development: JROTC
- Ranked in Top 10% of class
- Extracurricular Activities: Baseball, Boxing, Archery, Cross Country
- National Honor Society Member
Skills
Customer service
Training and development
Team leadership
Time management
Inventory management
Decision-making
Documentation management
Goal setting
Sales strategy development
Timeline
Restraunt Manager
Solorzanos Pizza
06.2024 - 07.2026Read More
Customer Service Representative
Ollies
08.2023 - 05.2024Read More
Construction Laborer
Wildmon Construction
01.2022 - 08.2025Read More
Stetson University
No Degree from Law
Read More
Lake Wales High School
High School Diploma
Read More