Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dona Brown

Kinston,NC

Summary

Dynamic and results-driven professional with extensive experience in staff management and customer service at Bojangles' Famous Chicken 'n Biscuits. Proven track record of enhancing team performance and increasing sales revenue through effective training and process improvements. Skilled in policy implementation and time management, ensuring operational excellence.

Overview

4
4
years of professional experience

Work History

Sr Co Manager

Bojangles' Famous Chicken 'n Biscuits
La Grange, NC
08.2025 - Current
  • Supervised daily operations to ensure team efficiency and adherence to company standards.
  • Trained staff on food safety protocols and customer service best practices.
  • Monitored inventory levels, placing orders to maintain stock availability.
  • Implemented process improvements that enhanced workflow and reduced wait times.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.

Assistant Manager

Burger King
Kinston, NC
04.2022 - 09.2025
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Implemented inventory management practices to reduce waste and optimize stock levels.
  • Managed scheduling and staffing to maintain adequate coverage during peak hours.

Education

High School Diploma - Business Administration

Kinston Highschool
Kinston, NC
06.2006

Skills

Staff management

Contract negotiation

Leasing and sales

Staff development

Customer service

Team leadership

Policy implementation

Time management

Documentation and reporting

Timeline

Sr Co Manager

Bojangles' Famous Chicken 'n Biscuits
08.2025 - Current

Assistant Manager

Burger King
04.2022 - 09.2025

High School Diploma - Business Administration

Kinston Highschool
Dona Brown