Dona Redstreake
Stratford,NJ
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Seven Star Diner Lounge Bakery
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Dental Assistant/Receptionist
Haddon Family Dentistry
06.2015 - Current
- Assist the doctor with procedures, Sterilization of instruments, Ensure the patients comfortable at all times, break down and set up the rooms, answer phone calls, schedule patients, process dental insurance claims
Server
T.G.I Fridays
10.2012 - 12.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Seven Star Diner Lounge Bakery
05.2011 - 08.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate of Science - Dental Hygiene
Camden County College
Blackwood, NJ05.2026
College in Dental Assisting -
BCIT
06.2014
Skills
- Multitasking
- Teamwork
- Communication skills
- Adaptability
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Service prioritization
- Food safety understanding
Certification
CPR Certification
Timeline
Server
Seven Star Diner Lounge Bakery
05.2024 - Current
Dental Assistant/Receptionist
Haddon Family Dentistry
06.2015 - Current
Server
T.G.I Fridays
10.2012 - 12.2013
Server
Seven Star Diner Lounge Bakery
05.2011 - 08.2012
Associate of Science - Dental Hygiene
Camden County College
College in Dental Assisting -
BCIT
CPR Certification
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