Donaesha Hawkins
Washington,DC
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DC Central Kitchen
Culinary Student Graduate
Washington , DC
01.2024 - 03.2024
- Assisted in the preparation of hot and cold foods.
- Followed health and safety guidelines for handling food properly.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared variety of foods according to exact instructions and recipe specifications.
Shift Leader
Roti Modern Mediterranean
Washington , DC
08.2018 - 04.2023
- Monitored employee performance to ensure compliance with company policies and procedures.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Accotink Academy
Springfield, VA06-2013
Skills
- Customer Service Management
- Training Assistance
- Role Modeling
- Team Motivation
- Operations Support
Certification
Food Safely Certification
ServSafe Manager Certification
Hospitality
Timeline
DC Central Kitchen
Culinary Student Graduate
01.2024 - 03.2024
Shift Leader
Roti Modern Mediterranean
08.2018 - 04.2023
High School Diploma -
Accotink Academy
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