Kaeon Chapple
Dallas
Summary
Adaptable quality assurance specialist skilled in problem-solving and team management. Expertise in developing effective training programs and fostering collaboration between departments to enhance operational efficiency and academic outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DC – Quality Assurance Supervisor
Home Depot
Dallas`
12.2024 - Current
- Resolved inventory control and warehouse management system issues through detailed root cause analysis.
- Facilitated disposition of freight in Problem Resolution Area, driving inventory accuracy and compliance.
- Audited inbound shipments, preparing reports on deficiencies to ensure vendor accountability.
- Developed training programs for new hires, improving understanding of quality assurance practices.
- Implemented comprehensive quality assurance protocol, significantly reducing discrepancies across operations.
Academic Intervention Specialist
Knox Junior High School
Conroe
08.2023 - 12.2024
- Facilitated small-group instruction to improve academic skills and enhance student success.
- Collaborated with teachers to develop targeted intervention strategies for identified learning gaps.
- Monitored student progress, adjusting lesson plans to maintain productive classroom environments.
- Documented academic progress, evaluating effectiveness of methods in achieving educational goals.
- Coordinated resources with faculty and parents to strengthen support systems for students.
Community Recreation & Facility Manager
Duncanville Recreation Center
Duncanville
01.2018 - 08.2023
- Supervised and trained staff to enhance service quality and team performance.
- Coordinated programs and events to increase community engagement and participation.
- Oversaw contracts and budgets, optimizing efficiency and resource management.
- Developed effective scheduling strategies that maximized facility usage and boosted participation through engaging events.
- Collaborated with local organizations to host community events, strengthening partnerships and expanding outreach efforts.
Education
Bachelor of Science - Kinesiology
Southern University At Shreveport
Shreveport, LASkills
- Quality assurance
- Curriculum development
- Academic coaching
- Program management
- Customer service management
- Microsoft office and outlook proficiency
Certification
Instructional Educational Aide-Conroe ISD
Timeline
DC – Quality Assurance Supervisor
Home Depot
12.2024 - Current
Academic Intervention Specialist
Knox Junior High School
08.2023 - 12.2024
Community Recreation & Facility Manager
Duncanville Recreation Center
01.2018 - 08.2023
Bachelor of Science - Kinesiology
Southern University At Shreveport
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