Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rene Canales

Houston,TX

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements.

Overview

12
12
years of professional experience

Work History

DC Quality Assurance Supervisor

The Home Depot
Houston, TX
05.2022 - Current
  • Monitored production processes to ensure efficiency and accuracy.
  • Identified process improvements to reduce costs and enhance customer satisfaction.
  • Guided staff on quality assurance best practices.
  • Conducted training sessions to educate staff on testing equipment and techniques.
  • Implemented necessary corrective actions.
  • Investigated customer complaints regarding product quality.
  • Collaborated with cross-functional teams to address product quality concerns.
  • Supervised onboarding and training of new personnel, maximizing capacities of quality assurance team.
  • Monitored employee adherence to QA procedures and notified personnel of non-compliance issues.
  • Collaborated with management to develop effective strategies for resolving significant quality issues.
  • Educated management and personnel on QA standards through consultation.
  • Coordinated cross-functionally to address quality concerns and execute corrective measures.

ICQA Warehouse Associate

The Home Depot
Houston, TX
12.2013 - Current
  • Resolved inventory discrepancies and located missing products
  • Managed daily deliveries, ensuring accurate processing of carrier shipment paperwork.
  • Submitted Voc's for shipments with loading issues
  • Submitted IT tickets for software or vendor related issues
  • Performed shipment verification by cross-referencing received items with invoices
  • Resolved shortages and damages with vendors through the utilization of the RTV process
  • Successfully trained associates in preventing inventory issues.
  • Led and mentored a team of associates to enhance customer service skills.
  • Entered new product arrivals and outbound shipments data into WMS system.
  • Delivered exceptional customer service by promptly addressing inquiries or complaints from both internal and external customers.

Shipping and Receiving Clerk

AZZ Galvanizing
Houston, TX
03.2012 - 12.2013
  • Managed routing and dispatching of materials based on shipping orders and bills of lading
  • Managed daily supply organization for optimal shipping and receiving efficiency
  • Directed shipping arrangements with carrier representatives to coordinate package delivery and handling
  • Maintained tracking system for shipping and receiving transactions.
  • Maximized movement and minimized labor by organizing storage areas
  • Operated various equipment to efficiently handle goods during loading, unloading, transportation, and storage.

Education

High school diploma -

Continental Academy

Skills

  • Time management
  • Analytical thinking
  • Task prioritization
  • Bilingual
  • MS Office
  • Establishing and Enforcing Policy
  • Communication Skills
  • Team Leadership
  • Detail Oriented
  • Training and mentoring
  • Team Collaboration
  • Decision-Making
  • Quality Assurance

References

  • John Sanchez, The Home Depot ICQA Manager, (281) 785-0510
  • Joseph Garcia, Fire Sprinkler Systems Superintendent, (310) 717-9689
  • Chris Barahona, T-Mobile Customer service representative, (281) 602-9962

Timeline

DC Quality Assurance Supervisor

The Home Depot
05.2022 - Current

ICQA Warehouse Associate

The Home Depot
12.2013 - Current

Shipping and Receiving Clerk

AZZ Galvanizing
03.2012 - 12.2013

High school diploma -

Continental Academy

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Rene Canales