DONALD A CALLAHAN
Grand Junction
Summary
Adept at defensive driving and customer relations, I significantly enhanced safety standards and client satisfaction at 10 Roads Express, LLC. My dedicated work ethic and proficiency in maintaining clean environments led to zero accidents and commendable service quality, showcasing my ability to blend hard and soft skills effectively.
Overview
25
25
years of professional experience
Work History
Truck Driver
10 Roads Express, LLC
01.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Truck Driver Laborer
New Bern (Pepsi)
04.2023 - 01.2024
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
Truck Driver
Knight Transportation
08.2022 - 03.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
Server
Applebee's Grill + Bar
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kitchen Prep Cook
Holiday Retirement
04.2019 - 06.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Race and Sports Book Terminal Operator
Mirage
06.2000 - 04.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Trained new Terminal Operators on company policies, procedures, and best practices.
Education
High School Diploma -
Ceres High
Ceres, CA06-1989
Associate of Applied Science - Deaf Studies
College of Southern Nevada
Las Vegas, NV05-2015
Skills
- Defensive Driving
- Dedicated Work Ethic
- Proficient in Customer Relations
- Maintaining Clean Environments
- Consistent Work Performance
Languages
American Sign Language
Native or Bilingual
Timeline
Truck Driver
10 Roads Express, LLC
01.2024 - Current
Truck Driver Laborer
New Bern (Pepsi)
04.2023 - 01.2024
Truck Driver
Knight Transportation
08.2022 - 03.2023
Server
Applebee's Grill + Bar
05.2022 - 08.2022
Kitchen Prep Cook
Holiday Retirement
04.2019 - 06.2022
Race and Sports Book Terminal Operator
Mirage
06.2000 - 04.2019
High School Diploma -
Ceres High
Associate of Applied Science - Deaf Studies
College of Southern Nevada
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