Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Bolton Jr.

Christiansburg,VA

Summary

Dependable individual experienced in delivering knives to community of over 150 customers. Consistent and hardworking professional talented at building loyal clientele through friendly interactions. Service-oriented driver with 1.5 years of experience delivering knives to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver knives on time. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues.

Overview

12
12
years of professional experience

Work History

Route Driver

Cozzini Bros
Christiansburg, United States
05.2021 - Current
  • Received, counted and inspected inventory for delivery.
  • Handled customer concerns and issues effectively with quick response times.
  • Communicated regularly with A.M. for delivery route details and changes.

Bakery Manager

Olde Hickory Station
Hickory, NC
01.2015 - 07.2020


  • Managed all baking operations professionally and handled all problems confidently.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Maintained and controlled inventory of baked goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Account Manager

Shamrock Industrial Services
Hickory, NC
03.2010 - 01.2015
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Managed 45 accounts by reviewing and mitigating discrepancies and collaborating with account holders.

Education

High School Diploma -

Catawba Valley Community College
Hickory, NC
05.1994

Skills

  • Critical Thinking
  • Equipment Repairs
  • GPS and Route Planning
  • Daily Vehicle Inspections
  • Excellent Customer Service
  • Customer Accounts Management
  • Customer Retention

Timeline

Route Driver

Cozzini Bros
05.2021 - Current

Bakery Manager

Olde Hickory Station
01.2015 - 07.2020

Account Manager

Shamrock Industrial Services
03.2010 - 01.2015

High School Diploma -

Catawba Valley Community College