Donald L. Brown III
Retail, and Demolition.
Baltimore,MD
Summary
Responsible Deli-Associate offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Deli Associate
Royal Farms
Baltimore, United States
08.2022 - Current
- Handles customer complaints in a courteous and professional manner
- Preparing and displaying fresh made to order and express case food items
- Maintaining all beverage areas to insure a clean, sanitary and fully stocked station
- Provides friendly, courteous and efficient customer service within the food service area
- Clean, sweep and mop, sanitize all food contact surfaces, remove trash, maintain proper and sanitary operation of all store equipment
- Performs regular cleaning and other scheduled duties in accordance to the companies job list requirements
- Effectively communicates with customers and co workers
- Maintains a safe working and shopping environment at all times through enforcement of safety and security procedures
- Prepare to standard every King Sub item
- Maintain a clean station at all times and follow all proper food handling procedures
- Assist Deli customers as needed at the POS ordering system
- Control Inventory rotation (FIFO).
Lead Sales Associate
7-eleven
Baltimore, MD
03.2019 - 11.2021
- Provide prompt, efficient and courteous customer service
- Aid in maintaining a clean, customer friendly environment in the store
- Ring customer sales on an electronic cash register
- Receive cash from customers and give correct change
- Perform all regular cleaning activities and other tasks that are included on job assignments
- Forecast, order and stock merchandise
- 2
- Monitored sales team performance and provided constructive feedback.
Dishwasher
Bill Batemans Bistro
Baltimore, United States
09.2017 - 11.2017
- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed
- Keeps dish area free of clutter and organized
- Sets up dish stations, including dish machines and sinks
- Maintains clean / dry floors throughout the shift
- Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers
- Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by EcoLab
- Assists in the timely storing of food deliveries
- Maintains trash cans throughout shift and removes full trashcans and boxes at the end of each shift
- Maintains the dry storage area and the organization of storage shelves
- Follows the posted daily dish cleaning duties
- Assists in food prep and any other duties set forth or requested by the chef as needed.
Laborer
A2Z Environmental Group
Baltimore, MD
01.2013 - 03.2014
- Measured dimensions of finished pieces for conformance to specifications.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Updated logs and reported on job progress.
- Directed traffic away from hazardous locations to protect team members and general public.
- Observed site safety rules to maximize protections for team members and equipment.
- Worked alongside team to accomplish work goals according to schedule.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Read and understood orders to accurately measure, cut and lay out needed materials.
- Utilized construction tools and machinery to effectively complete job site projects.
- Operated power equipment to move materials and promote job efficiency.
- Constructed and broke down temporary retaining walls and scaffolding to support project needs.
Education
High School Diploma -
Patapsco High School & Center For Arts
Baltimore, MD 08.2008 - 08.2012
Skills
Proper food handling
Cleanliness and sanitation
Equipment safety
Point of sale operation
Hospitality service expertise
Cash register operation
Cash Handling
Food sales and promotion
Equipment monitoring
Additional Information
I want to do something with my life, and I am willing to put it the necessary work to get there. So give me a chance, and we can make things better.
Timeline
Deli Associate
Royal Farms
08.2022 - Current
Lead Sales Associate
7-eleven
03.2019 - 11.2021
Dishwasher
Bill Batemans Bistro
09.2017 - 11.2017
Laborer
A2Z Environmental Group
01.2013 - 03.2014
High School Diploma -
Patapsco High School & Center For Arts
08.2008 - 08.2012