Donald Bullis

Processes new inmates/residents by interviewing inmate/resident and reviewing records to determine classification, parole violations, and mental health history/status. Assigns inmate number. Counsels inmates/residents experiencing psychological, sociological, or family problems by discussing options and guiding inmates/residents in their decision making. Refers and/or recommends treatment programs as indicated by the mental health social history. Maintains inmate/resident counseling records, prepares reports, and may participate in mental health staffing to develop treatment plans for specific inmates/residents. Aides inmates in special programs, meetings, hobby crafts, college courses, or similar programs. Conducts psycho-educational group counseling for the inmate/resident population. Participates in mental health psychiatric clinic and may assist in maintaining the unit mental health med-log. Performs segregation reviews to assess inmates/residents on isolation/segregated status and make recommendations to the clinic supervisor/staff. Works with other staff in the correctional setting in responding to inmate/resident crises, providing continuity of care, and maintaining the unit safety and security. Performs other duties as assigned.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Provides job training, monitors the work activities of inmates/residents by guarding them while they are on work-release, maintaining inventory of all keys, tools, and equipment, and keeping a firm count of inmates/residents at all times. Conducts daily searches of contraband both inside and outside the facility. Manages specific programs, such as inmate/resident property, inmate/resident discipline and job training. Performs security checks of buildings and grounds. Searches inmates/residents and their living quarters. Prepares and maintains written reports concerning incidences of inmate/residents disturbances and/or injuries and disciplinary actions. Attends various meetings, including briefings to discuss incidents and problems, security issues, and inspections during shifts. Escorts and transports inmates/residents to work assignments, other unit areas, or court hearings. Performs other duties as assigned.
• Frequent shift work, exposure to danger, and emergency on-call duty

• Operated with safety and skill to avoid accidents and delays.
• Maintained high customer satisfaction by working quickly and accurately.
• Navigated challenging road conditions to deliver goods securely in various weather situations.
• Maintained a clean driving record, adhering to all traffic laws and safety regulations.
• Utilized GPS and other navigation systems to minimize delays with well-planned routes.
• Updated daily logs and customer paperwork with relevant details.
• Inspected vehicles before and after trips to verify safe and reliable operation.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

• Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
• Connected components to exterior cable systems and tested connections for adequate power and functional links.
• Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
• Collaborated with other workers and customers to resolve issues of deficient communications connections.
• Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
• Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
• Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
• Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
• Repaired and updated equipment to conform to company-wide standards.
• Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
• Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
• Maintained strong relationships with local building management teams to facilitate seamless access for cable installations and repairs.

• Developed strong client relationships through consistent communication and exceptional customer service.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Increased sales by offering advice on purchases and promoting additional products.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.