Donald Conwell
Overview
10
10
years of professional experience
Work History
Shift Lead
Popeyes Chicken
02.1999 - 05.2000
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
Sales Associate
Menards
01.2001 - 05.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Business Consultant
International Profit & Associations
04.2004 - 07.2006
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Developed complete business plans and operational strategies for new and existing business.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Security Guard
Andy Frain Security
02.2006 - 05.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School Diploma -
Carver Highschool
Chicago, IL06.1998
Skills
- patrolling
- Dispatch
- Report Preparation
- Operations Monitoring
- Performance Improvement
- Team Motivation
- Rules Enforcement
- Business Analysis
- Planning and Execution
- Cost Reduction
- Strategy Realignment
- Customer Service Management
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Timeline
Security Guard
Andy Frain Security
02.2006 - 05.2009
Business Consultant
International Profit & Associations
04.2004 - 07.2006
Sales Associate
Menards
01.2001 - 05.2003
Shift Lead
Popeyes Chicken
02.1999 - 05.2000
High School Diploma -
Carver Highschool