Donald Davis
Wake Forest,NC
Summary
Accomplished leader with a proven track record at Alliance One International, enhancing productivity and quality through continuous improvement and effective production management. Skilled in training and mentoring, achieving significant improvements in team performance and operational efficiency. Expertise in quality control and process optimization, driving results and exceeding employer expectations.
Overview
25
25
years of professional experience
Work History
Production Supervisor
Alliance One International
06.2006 - 08.2012
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 40 production associates, overseeing productive production processes and meeting all deadlines.
- Maintain payroll records for approximately 40 hourly employees.
- Implemented policies and standard operating procedures for continuous improvement.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Supervised ongoing daily production phases.
Assistant Manager
Bed Bath & Beyond
07.2004 - 08.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Ensured that 13 Departments were merchandized, set, signed and sampled.
- Processed weekly RTV merchandise sent back to venders.
- Implemented the 1/7/14 report to ensure new merchandise is properly set.
- Conducted proper customer services training and development of associates.
- Managed dollar-outs, display walks, damage-outs and. Inventory control manager completing price changes, UPC discrepancies and reviewing price overrides.
Receiving Forman
Standard Commercial
07.2000 - 08.2004
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Maintain scale check weight reports and calibrations of scales.
- Inspected match ups of straight bill of lading, trucks and trucks log-in slips.
Receiving Supervisor
Sarried Limited
02.1998 - 05.2000
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Audited incoming shipments and verified accuracy.
- Implemented new processes involving stocking merchandise to increase efficiency.
- Monitored accuracy of cycle and inventory audits.
President/Owner
Southern Full Detailing
09.1999 - 08.2000
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Merchandise Movement Supervisor
Hill’s Department Store
09.1995 - 03.1997
- Fostered a positive work culture through employee recognition programs, boosting morale and retention rates.
- Managed merchandise movement team in accepting, receiving, and ticketing merchandise.
- Process freight to the sales floor according to policy and procedures.
- Managed freight bills, manifest, exception reports and M.R.I.'s is completed.
- Managed price inventory team in completing price changes by the effective date.
- Scanned store every thirty days for price change accuracy, retail accuracy and competitive pricing.
- Collaborated with other supervisors to develop strategies for continuous improvement in warehouse operations.
- Coordinated cross-departmental initiatives to ensure seamless execution of projects involving multiple teams within the organization.
- Ensured timely delivery of goods to customers by closely monitoring transportation schedules and promptly resolving any issues that arose during transit.
- Managed the movement of high-value inventory, implementing stringent security measures to prevent theft and damage during storage and transportation.
- Boosted team productivity with thorough training sessions on safety regulations and proper equipment usage.
- Enhanced warehouse efficiency by implementing effective scheduling and delegation of tasks.
Department Manager
Walmart
10.1993 - 09.1995
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Non Commission Officer
United States Army
09.1987 - 08.1993
- Cannon Crewmember
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Education
Associate of Applied Science - Accounting And Finance
Barton College
Wilson, NCSkills
- Quality Control
- Continuous Improvement
- Production Management
- Training and mentoring
Timeline
Production Supervisor
Alliance One International
06.2006 - 08.2012
Assistant Manager
Bed Bath & Beyond
07.2004 - 08.2006
Receiving Forman
Standard Commercial
07.2000 - 08.2004
President/Owner
Southern Full Detailing
09.1999 - 08.2000
Receiving Supervisor
Sarried Limited
02.1998 - 05.2000
Merchandise Movement Supervisor
Hill’s Department Store
09.1995 - 03.1997
Department Manager
Walmart
10.1993 - 09.1995
Non Commission Officer
United States Army
09.1987 - 08.1993
Associate of Applied Science - Accounting And Finance
Barton College
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