Donald Doyle

As the Chief Technology Officer (CTO) at CDW, I spearheaded transformative initiatives in the central region, delivering unparalleled results in Cloud Automation, Data Science, IoT, Product Development, and Software Development

• Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
• Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
• Embraced macro-level strategic decisions and micro-level implementation.
• Managed company-level architecture, platform and data configuration processes and implementation protocols.
• Designed enterprise-level technological blueprints and system architectures.

As the CEO and CTO of Famaero, a pioneering additive manufacturing company specializing in advanced materials for NASA, Army, Navy, and private industry, I orchestrated strategic initiatives and technological advancements that propelled the organization to the forefront of the aerospace and defense sectors.

• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Managed senior-level personnel working in marketing and sales capacities.

As a Consulting Solution Executive at World Wide Technology, I played a pivotal role in spearheading transformative technology initiatives for key clients including GE, FCA/Chrysler, TD Bank, and State Farm Insurance

• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

I successfully established and maintained strong client relationships, ensuring high levels of customer satisfaction and retention. I collaborated with cross-functional teams to develop and implement strategies that drove customer engagement and loyalty, resulting in a 20% increase in client satisfaction. Additionally, I managed project budgets, timelines, and staffing requirements, consistently delivering projects on time and within budget.

• Consulted with teams on established best practices and process improvements.
• Met with clients to understand needs and develop proactive solutions.
• Collaborated with sales, delivery and service teams to manage seamless client experiences.
• Continually maintained and improved company's reputation and positive image in markets served.
• Devised content strategy to effectively engage target audiences.

Headed the deployment and design for several enterprise scale projects including the building of a 30 site WAN and IP Telephony network using the Cisco CallManager system and most recently a 1400 user LAN and IP Telephony system which includes a great deal of services like IPCC and Mobility Manager.

• Recruited and oversaw personnel to achieve performance and quality targets.
• Proven ability to develop and implement creative solutions to complex problems.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Worked flexible hours across night, weekend, and holiday shifts.
• Gained strong leadership skills by managing projects from start to finish.
• Oversaw project teams and maintained quality-minded schedules.