Chief Information Officer / Chief Technology Officer / VP Of IT
Los Angeles,California
Summary
Seasoned technology executive with a 25+ year track record of achieving strategic business goals for largest banks, fintech, financial services, largest insurance, and biotechnology sectors. Thrives in delivering simple innovative solutions, partnerships and driving companies to exceed its business targets. Successfully develops and manages high-performance teams to deliver effective technical solutions.
Managed over 100 professionals, budgets as large as $40 Million and supported over 5 million customers.
Increased profitability by product development or streamlining processes and procedures by 15% year over year.
Experienced leader in application development & infrastructure, provides a holistic approach to business solutions.
Spearheads programs by linking technology with business goals and delivering them on time and within budget.
Executes complex technology design through strategic thinking and decision making.
Overview
26
26
years of professional experience
2
2
Certificates
Work History
Chief Information Officer / Chief Technology Officer (CTO/CIO)
CHECKALT
Los Angeles, California
10.2019 - Current
Built first-class Agile engineering and infrastructure team
Created multiple online digital financial products
Developed and executed 5-year technology roadmap that included large revenue growth with cost and risk reductions
Data center cloud migration of applications to Amazon Web Services (AWS) and Azure
Leading and executing new market strategy around APIs this is new revenue model with major growth
Implemented over 100 security enhancements e.g., app vulnerabilities, firewalls, MFA, cryptography, encryption etc.
Recruited and hired over 50 talented IT professionals and built agile development team
Re-organized multiple redundant technology teams to provide optimal product and operational delivery
Led and completed two fintech Mergers and acquisitions with risk assessments, migrations, and integrations
Removed compliance burden around PCI and HIPPA with implementation of network tokenization
Performance improvements of over 50% for online payment processing
Rescued & completed a data center migration to a co-location; 500 servers 150 network devices over 30 connections.
Chief Information Officer / Chief Technology Officer (CTO/CIO)
PERR&KNIGHT
Los Angeles, California
12.2016 - 10.2019
Partner with senior business executives to deliver insurance related products
Created IT business vision and road-map to bring innovative products and services to customers
Led team of professionals to deliver superior products, solutions and services to marketplace
Executed annual operating plan in support of company mission/vision
Combine in-depth technical knowledge with business experiences, establish alliances, share best practices, and overall ensure increased customer and partner satisfaction
Cloud migration of applications to Amazon Web Services (AWS)
Created and executing 5-year technology road-map that includes benefits, costs and risk assessments
Achieved 33% reduction in defects/incidents with IT projects and operations
Executed and supported over 20 large account sales
Attained SOC 2 for several growing products and services
Realized saving of over $300K/year with improved redundancy by migration to SD-WAN
Led and completed cloud migration to Amazon Web Services (AWS) and Azure.
VP, IT Account Delivery Executive
AMERICAN INTERNATIONAL GROUP, AIG
Los Angeles, California
05.2014 - 12.2016
Create and maintain partnerships with C-level executives in the development and implementation of strategic plans
Deliver and maintain global infrastructure for consumer business lines
Collaborate with executives to implement technical road-maps to support business goals
Manage a $24 Million budget, including $8 Million in strategic initiatives and $16 Million in maintenance
Responsible for designing and executing large transformational programs to meet new business needs
Managed a broker call center implementation to a central Avaya telecom system with Nice call recording solution, saving hundreds of thousands of dollars in costs, reducing risks and providing a robust Business Continuity Plan
Led the migration of non-compliant data centers to a world-class data center which reduced the risks, saved $8 Million in costs, improved the support and achieve efficiencies
Redesigned on-boarding that expedited access and reduced the process from 45 to 10 days
Led the migration to an external cloud to provide support to millions of customers, reducing risks and costs while improving SLA by 3% and quality by 300%.
VP, Global Head of Development Services
AMERICAN INTERNATIONAL GROUP, AIG
Los Angeles, California
01.2012 - 05.2014
Headed a global team of 100+ US and offshore professionals
Managed budget of $38 Million, comprised of $16 Million in program delivery and $22 Million in maintenance
Delivered IT business solutions, standards, enterprise architecture, program and resource demand management
Led and executed vendor evaluations/contract negotiations of $7.8 Million, saved $1.5 Million without an impact to the deliverables/quality
Managed and oversaw large managed service contract with IBM worth over $10 Million
Led an organizational consolidation to single global Center of Excellence (COE) and saved millions of dollars
Executed lean process and achieved cost reductions of $2.1 Million while maintaining SLAs
Created an offshore practice from 0 to 50 people to provide global delivery and reduce overall maintenance costs.
AVP
AMERICAN INTERNATIONAL GROUP, AIG
Los Angeles, California
01.2009 - 01.2012
Responsible for enterprise SAP technology services and managed budget of $35 Million, comprised of $20 Million in program delivery and $15 Million maintenance
Established roadmaps/technical architectures and delivered IT solutions
Managed and completed transformation for 300 applications to single ERP application
Unified data models and processes to reduce close to 15 days
Implemented single financial insurance solution, which processed & delivered 5 Million customers payments daily
Initiated, partnered, and evangelized across the C-suit a real-time, big data (SAP HANA) with reporting tools solution which increased performance by 105-fold and reduced processing time from 2 days to 27 min
Achieved 99.9% of up time year-over-year, while expanding solution and reducing $470K of GOE
Implemented mobile functionality that increased customer adoption by 30% and process improvements by 200%.
Director
AMERICAN INTERNATIONAL GROUP, AIG
Los Angeles, California
01.2008 - 01.2009
Led team of configurators, developers, BAs, PMs and multiple vendors to create global financial insurance solution
Captured global and local requirements from all units to ensure design met requirements
Delivered standardized global financial insurance design and template based on US, worldwide and local regulatory requirements on time and on budget of $5 Million.
Director
AMERICAN INTERNATIONAL GROUP, AIG
Los Angeles, California
01.2004 - 01.2008
Managed programmers and technical resources
Established coding implemented testing standards and conducted code reviews
Completed five financial insurance rollouts that simplified and consolidated five business units