Donald E. Battle, Jr. SHRM-CP

• Prepare multiple food orders under pressure and time constraints
• Maintain kitchen equipment, cleaning, and sanitation of the restaurant while preparing all food orders for dine-in, drive-through, and to-go
• Follow corporate specifications the production of food for JNN guests
• Train new team members on the operation of the frontline salad, expo, dishwashing pit, and fry stations
• Exceed quality standards while multi-tasking, working in a high-volume, high-pressure environment while remaining calm and professional
• Serve customers catering events. Drive company van set up serving lines, providing excellent service.

• Created new E-Learning Videos leading to increased employee engagement
• Responsible for Performance Management Training Modules
• Created Articulate StoryLine 360 E-Learning videos used to train, educate and coach management
• Developed electronic Operations and Sales Management Training Manuals thus decreasing cost
• Updated and reformatted Operations and Sales Management Training Manuals
• Developed and updated job descriptions, recruiting and training presentations and curriculum
• Various clerical and administrative duties performed as required
• Assisted the recruiting staff

• Management Intern
• Handled all aspects of 'Earn-a-Bike,' service advisor for repair dept., point-of-sale, shipping, receiving, mechanical repairs, loss prevention, customer service
• Successfully served a diverse client base and provided community service

• Responsibilities included the destructive testing coupons for tinsel strength, hardness, and compression resistance
• Prepared test results for staff and supervisory evaluation

• Responsible for the safe operation of a 35-ton overhead cab operated crane, the transportation of multi-million-dollar machinery and equipment, along with finished and unfinished steel pipes for the oil and gas industry
• Reported equipment maintenance needs to supervisor or maintenance personnel as needed

• Packaged and stored steel coils weighing over 40 tons in preparation for shipment in a large warehouse and documented the location of the coils
• Duty included the safe operation of large mobile equipment, large remote- control overhead cranes, large mobile equipment, forklifts, and gantry cranes
• Safely loaded tractor-trailer trucks and rail cars for shipment
• Assisted with repairs to the facility during outages
• Safely operate hand and power tools to complete repetitive tasks.
• Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.

• Responsible for the profitable operation of a fast-paced café and supervision of kitchen associates
• Ordered, purchased, and received shipments of food and beverages
• Created new menu item recipes leading to increased sales revenue
• Hired and trained staff on proper food preparation and kitchen safety techniques
• Maintained a perfect safety rating with zero injuries to restaurant employees or customers
• Oversaw and performed cleaning and sanitary needs of entire restaurant
• Assisted with and directed maintenance staff and contractors about the repair or replacement of equipment
• Delegated and directed the preparation of food to ensure food is cooked properly, with correct proportions, and is cooked and served quickly
• Motivated staff during busy hours and heavy shifts, resolved customers concerns quickly

• Heavy industrial manufacturing facility team member
• Responsible for general labor of all areas of production, shipping, and receiving
• Operated mobile equipment and assisted maintenance staff to perform necessary repairs
• Trained new employees and monitored employee performance and reported results to supervisors
• Operated production and manufacturing equipment and machinery

sOwner or full-service lawn care business in the Birmingham metropolitan area

• Schedule customer appointments, collect payments for services rendered, coordinated, and led all business operations
• Responsible for all advertising, sales, business growth and development
• Trained employees in the safe operation of all lawn care equipment and safety procedures
• Marketed business leading to rapid growth and revenue
• Advised diverse clientele as to their lawn and garden options for best results leading to perfect customer satisfaction
• Do general lawn care duties like groundskeeping, and lawn maintenance including mowing, raking, mulching, weeding, fertilizing, edging, and pruning
• Assist your team with customers’ landscape design, landscape construction, landscape installation, and landscape maintenance
• Tend to flower beds using a sprinkler or irrigation system
• Apply pesticide as needed for weed control
• Maintained all machinery, vehicle, and equipment
• Advise clients on how to maintain their landscaping design after work is completed

• Server in a very fast paced high volume upscale seafood restaurant
• Provided excellent customer service to a very diverse group of customers
• Advised and informed clients of menu selections
• Delivered customers food hot and on time
• Collected payments and thanked departing customers