Donald Franks
North Royalton,OH
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
10
10
years of professional experience
Work History
CPFR Sr. Specialist
NESTLE USA
Solon, OH
02.2023 - Current
- Monitored critical key performance indicators (KPIs) including Instocks, On-Shelf Availability (OSA), forecast accuracy, and on-time delivery
- Provided actionable insights to drive continuous improvement in supply chain performance
- Effectively managed replenishment processes for Pizza, Snacking, Chilled Beverage, and Refrigerated Cookie Dough to ensure optimal on-shelf availability
- Utilized Walmart Supply Plan and internal forecasts for data analysis, resulting in enhanced inventory management and minimized stockouts
- Cultivated strong relationships with Replenishment Managers, fostering open communication, conflict resolution, and collaborative decision-making to achieve mutual supply chain goals.
CMI Sr. Specialist
NESTLE USA
Solon, OH
06.2021 - 02.2023
- Collaboration with key stakeholders and business partners both internal and external to ensure the quality of processes are aligned to meet the business and Walmart needs
- Support Manager in all required managerial tasks (i.e
- Audit reports, account loading and etc.)
- Oversee all activities performed by the CMI Specialist in the area of Order management within the defined Service Level Agreement (SLA)
- Coach and develop CMI Specialists and identify opportunities that they are performing to defined standards.
CMI Analyst
NESTLE USA
Solon, OH
07.2018 - 05.2021
- Maintaining inventory of the Infant Nutrition and Health Science product lines at the Walmart Distribution Centers by Analyzing forecast and POS data
- Optimize distribution costs by collaborating with cross-functional business partners such Physical Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics and customer
- Collaborates with key stakeholders and business partners to ensure the quality of processes are aligned to meet the business and customer needs
- Subject Matter Expert who leads CMI order management processes to streamline and standardize
- On-Time and In-Full Champion who analyzes data sets to determine root cause and minimize fines.
Category Analyst
American Greetings Corporation
Cleveland, OH
08.2014 - 07.2018
- Utilized Excel, SAS, Access, SQL, and Cognos to develop strong fact based insights
- Evaluated & developed analysis methodologies to track, analyze, & plan retailer opportunities
- Analyzed data using category management & statistical techniques in order to improve sales performance at the retailer
- Carried out standard reporting and data analysis from a number of data sources, including: Point-of-Sale, shipments, product footage & other internal and external data management/mining systems (e.g
- IRI, Info Retriever).
Education
Associate of Applied Business degree in Accounting -
Cuyahoga Community College
Parma, OHConstruction Trades Certificate -
Parma Senior High
Parma, OHSkills
- Microsoft Office
- SAP
- BW
- Power BI
- Comfortable in a fast-paced, deadline-oriented environment
- Excellent written and verbal communication skills
- Excellent analytical aptitude
- Well-organized
- Methodical thinker
- Excellent decision-making skills
Coursework
- Working on Bachelor’s Degree - expected graduation 2026
- Accounting
- Accounting Technology
- Financial Management
Timeline
CPFR Sr. Specialist
NESTLE USA
02.2023 - Current
CMI Sr. Specialist
NESTLE USA
06.2021 - 02.2023
CMI Analyst
NESTLE USA
07.2018 - 05.2021
Category Analyst
American Greetings Corporation
08.2014 - 07.2018
Associate of Applied Business degree in Accounting -
Cuyahoga Community College
Construction Trades Certificate -
Parma Senior High
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