Donald Fuller
Senior Aerospace Technical Specialist
Guyton,GA
Summary
Mechanically inclined, organized, problem solving customer support professional with strong troubleshooting, critical thinking skills & attention to detail. Experienced in providing comprehensive technical support to customers and resolving their complex technical issues with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Sr. Technical Operations Specialist
Gulfstream Aerospace Corp.
10.2018 - Current
- Reduced customers downtime with proactive maintenance, troubleshooting, and resolution of mechanical and electrical safety of flight issues.
- Increased productivity by managing technical projects from inception to completion with clear communication and attention to detail.
- Streamlined processes for increased efficiency by automating tasks and developing user-friendly documentation.
- Provided exceptional customer support by addressing questions, concerns, and troubleshooting issues in a timely manner.
- Primarily working with foreign based aircraft owner / operators and working through time zone differences and language barriers to clearly and concisely communicate the correct information and data with the guidelines of US trade regulations (ITAR / EAR).
Sr. Airworthiness Inspector
Gulfstream Aerospace Corp
04.2014 - 10.2018
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Developed customized inspection checklists tailored to specific jobs, ensuring thorough evaluations.
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization.
SR. Aircraft Technician
Gulfstream Aerospace Corp
06.2002 - 04.2014
- Managed multiple projects simultaneously while adhering to strict deadlines, ensuring timely completion of all assigned tasks without sacrificing quality.
- Ensured compliance with FAA regulations, Repair Station SOP and Industry standards maintaining accurate records and documentation for each serviced aircraft.
- Improved team productivity by providing technical guidance and mentoring to junior technicians.
- Contributed to cost savings, safety initiatives and increased maintenance efficiency by implementing streamlined processes and procedures.
Aircraft Maintenance Technician
Reliant Airlines Inc.
11.1998 - 05.2002
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Reduced downtime for aircraft by efficiently troubleshooting, diagnosing and repairing mechanical & electrical problems.
- I was responsible for the setup of an outstation fixed base of operations. Managing the aircraft, flight crew schedule, cargo loading, ramp operations, GSE, parts inventory, & aircraft inspection schedule.
- Performed daily inspections of the aircraft & any maintenance required. Reporting to maintenance control & logistics daily with aircraft status & updates. Traveled with aircraft when required.
Education
Aviation Management And Operations
MIAT College of Technology
Canton, MISkills
Customer Service & Satisfaction
undefinedAccomplishments
Flight Safety International Trained Master Technician
Certification
FAA Airframe & Powerplant License
Youth Sports Coach
I have a passion for baseball, but I have coached all youth sports i.e, basketball, soccer, football, and hockey for the past 18 years. Volunteering with different city and county recreational departments., USSSA travel baseball teams and with the YMCA of Coastal Georgia. I have coached my children as well as coached youth teams with my daughter and son. Influencing them in a positive way to be involved in the community as they got older and moved up themselves.
Timeline
Sr. Technical Operations Specialist
Gulfstream Aerospace Corp.
10.2018 - Current
Sr. Airworthiness Inspector
Gulfstream Aerospace Corp
04.2014 - 10.2018
SR. Aircraft Technician
Gulfstream Aerospace Corp
06.2002 - 04.2014
Aircraft Maintenance Technician
Reliant Airlines Inc.
11.1998 - 05.2002
Aviation Management And Operations
MIAT College of Technology
FAA Airframe & Powerplant License
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