Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donald Germain

Temperance ,MI

Summary

Dynamic Garage Door Technician with Toledo Door & Window, skilled in complex installations and repairs. Proven track record of enhancing customer satisfaction through exceptional service and effective communication. Proficient in torsion spring adjustment and garage door repair, consistently exceeding performance metrics and fostering repeat business.

Diligent Surgical Assistant with background in Surgical Services Assistance. Proven ability to support surgical teams with pre-operative and post-operative tasks. Demonstrated skills in maintaining sterile environments and ensuring patient comfort.

Professional in surgical support with strong track record in assisting surgical teams. Skilled in preoperative and postoperative care, sterile technique, and equipment maintenance. Known for effective team collaboration, adaptability, and delivering consistent results. Reliable and focused on enhancing patient outcomes and ensuring smooth surgical procedures.

Diligent Endoscopy Technician with background in endoscopy procedures and patient care. Possesses valuable experience in assisting during endoscopic examinations and ensuring equipment sterilization. Demonstrated proficiency in patient preparation and post-procedure care, contributing to smooth and efficient operations.

Experienced with endoscopic procedures and patient care, ensuring smooth and efficient operations. Utilizes expertise in equipment sterilization and patient preparation to support successful procedures. Knowledge of post-procedure care and team collaboration, contributing to optimal patient outcomes.

Skilled healthcare professional prepared to excel in this role. Adept in endoscopic procedures with strong focus on patient care and safety. Proven ability to collaborate effectively within team and adapt to changing needs. Highly reliable and results-driven with expertise in equipment maintenance, sterilization, and patient preparation.

Overview

13
13
years of professional experience

Work History

Garage Door Technician

Toledo Door & Window
11.2024 - Current
  • Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
  • Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
  • Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
  • Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
  • Increased repeat business through exceptional customer service and followups.
  • Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
  • Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
  • Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.

Nurse Anesthetist Assistant

Covenant HealthCare
08.2022 - 11.2024
  • Sanitized procedure rooms before and after complex surgeries.
  • Assisted Surgical staff, Nurse Anesthetists, and Nursing staff during medical procedures.
  • Restocked Procedure rooms before and after procedure was performed, including changing breathing tubes, suction tubing, setting up Oxygen pumps, and stocking different equipment vital to the medical procedures.

Endoscopy Technician

Covenant HealthCare
05.2020 - 11.2024
  • Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
  • Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
  • Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Prepared patients for procedures to assist doctors, nurses and support staff.
  • Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.

CT Technologist Assistant

Covenant HealthCare
04.2020 - 03.2022
  • Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
  • Maintained a clean and organized work area, ensuring compliance with infection control protocols.
  • Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
  • Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
  • Optimized scanning parameters based on individualized patient factors such as size, age, pathology, or medical history.
  • Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
  • Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.
  • Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.

Transporter

Covenant HealthCare
11.2015 - 11.2018
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.

Sanitation Technician

Midwest Reprocessing Center
07.2012 - 10.2014
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
  • Collaborated with team members to complete large-scale cleaning projects within established timeframes.
  • Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.

Education

St. Charles High School
St. Charles, MI

Skills

  • Hand tool proficiency
  • Power tool operation
  • Electrical wiring
  • Garage door repair
  • Torsion spring adjustment
  • Weather stripping installation
  • Garage door installation
  • Commercial door service
  • Door opener troubleshooting
  • Opener installation

Accomplishments

  • Endoscopy Employee of the Month March 2024.
  • Helped Develop improved Endoscopy Technician protocol with Management.
  • Time Magazine Person of the Year 2006.

Timeline

Garage Door Technician

Toledo Door & Window
11.2024 - Current

Nurse Anesthetist Assistant

Covenant HealthCare
08.2022 - 11.2024

Endoscopy Technician

Covenant HealthCare
05.2020 - 11.2024

CT Technologist Assistant

Covenant HealthCare
04.2020 - 03.2022

Transporter

Covenant HealthCare
11.2015 - 11.2018

Sanitation Technician

Midwest Reprocessing Center
07.2012 - 10.2014

St. Charles High School

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