Dynamic professional with a strong work ethic and excellent communication skills, honed at the New York State Department of Corrections. Proven ability to adapt quickly and solve problems effectively while managing multiple projects. Recognized for teamwork and a positive attitude, consistently delivering results in fast-paced environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
32
32
years of professional experience
1
1
Certification
Work History
NYSDOCS
New York State Department Of Corrections
11.1980 - 06.2009
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Chipper/Foundary
Dresser Rand
10.1978 - 01.1980
I would use a hand held jack hammer and remove slag from metal train parts. I would assemble gears and fittings to parts ensuring each part worked as described. I used a high powered grinding wheel to remove and smooth slag ensuring proper fitting mechanisms into train part. The parts I mainly worked on were bolsters,hitches and couplers. This involved quite a bit of muscle and team work with other employees. You were required to do eight in a given shift. I completed fifteen in a given shift and often was given several to fix so the mechanics would work. Often I would work overtime to improve my skills.
Armed Security Officer
Service Systems
10.1977 - 12.1979
Responded quickly to incidents and assessed active situations for security concerns.
Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Performed hourly patrols of building areas, parking lots and facility grounds.
Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Completed full building and grounds patrols to spot and investigate concerns.
Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Checked personnel ID badges and issued temporary credentials to visitors.
Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
Maintained physical fitness to perform physically demanding job tasks.
Controlled access to property to secure facility and grounds from unauthorized entry.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
Supported criminal investigations by collaborating fully with local law enforcement representatives.
Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
Improved response times to emergencies with efficient coordination and communication among team members.
Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
Assisted in development of emergency evacuation plans, improving readiness and safety.
Strengthened security presence during high-traffic events, coordinating with event organizers for optimal deployment.
Reduced false alarm responses, implementing rigorous verification procedures before escalating to emergency services.
Conducted thorough risk assessments for special events, ensuring tailored security measures were in place.
Responded quickly to emergency situations to assess and deflect issues.
Examined doors, windows and gates to verify security.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Wrote detailed reports of all security breaches and investigations.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Investigated suspicious activities and persons to maintain security of premises.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
High School Diploma -
West Seneca West Sr High
1333 Seneca St,West Seneca NY
06.1977
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Accomplishments
Supervised team of several staff members.
Documented and resolved [Issue] which led to [Results].conflict Reslolution between staff,clients and supervision.
[Area of expertise] License - [Timeframe]Supervising and educating to meet goals while following all guidelines inacted by the Department.
[Area of certification] Training - [Timeframe]Maintaining professionalism while under very stressful situations to accomplish an end goal.
Interests
Avid Reader
Participating in cultural exchange programs and homestays
Enjoy participating in walking/hiking for overall physical and mental well-being
Gardening
Backpacking and Hiking
Enjoy hobbies that combine physical activity with outdoor exploration
Crafting and DIY Projects
Getting involved in local advocacy groups to promote positive change in the community
Reading
Fundraising Events
Participating in local clean-up initiatives
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
I enjoy helping others and giving back to the community
Outdoor Recreation
Youth mentor, providing guidance and support to empower the next generation of leaders
Offering time and support to shelters for the homeless, women, and animals
Youth Development Programs
Volunteering
Auto Repair/Restoration
Dancing
Hiking
Music
I like working with my hands and fixing things
Community Cleanup
Homelessness Outreach
Kayaking
Growing herbs, vegetables, or fruits in home gardens
I participate in various sports activities for physical activity, camaraderie, and personal growth
Animal Welfare Advocacy
I have a passion for photography and editing photos
Animal Care
Volunteering at community kitchens and food-related charities
Volunteer Work
Dance
Creative Writing
Personal Development and Self-Improvement
Timeline
NYSDOCS
New York State Department Of Corrections
11.1980 - 06.2009
Chipper/Foundary
Dresser Rand
10.1978 - 01.1980
Armed Security Officer
Service Systems
10.1977 - 12.1979
High School Diploma -
West Seneca West Sr High
volunteerism award,provided by Dayton food pantry
I have worked at the Dayton Food Pantry for three years. I drove the truck to pickup food and delivered food to location. While at location I would unload the truck and restock shelves as needed. I kept the pantry clean and organized and made myself available .
I currently volunteer for the Village of Gowanda maintaining one of our parks called Chang Hu Park . I weed gardens,dig out trees and prune bushes and trees to keep out park looking nice.
I also do volunteer work at our church maintaining things when they break as well as adding additional necessities to improve security and safety for patrons.
I am currently involved with our neighborhood watch program ensuring the safety of our community. This involves approaching people who may have mental issue problems,homelessness or drug use. I offer help and assistance to those who may want to get clean. I take and discard any used needles and offer Narcan to help save a life.
I am always looking for ways to make someone elses day a little better. I look for opurtunity's to help people.
Licensed Master Social Worker 2 at New York State Department of Corrections and Community SupervisionLicensed Master Social Worker 2 at New York State Department of Corrections and Community Supervision
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