Donald Grimwood
Columbus,OH
Summary
Dynamic professional with a strong work ethic and a welcoming demeanor, honed at Walt Disney Parks and Resorts. Proven ability in ticket sales and cash register operation, complemented by patience and initiative. Successfully enhanced guest experiences while training new team members, ensuring service excellence and operational efficiency.
Overview
48
48
years of professional experience
Work History
Greeter and Ticket Sales
Walt Disney Parks and Resorts
05.2013 - 03.2020
- Welcomed guests with enthusiasm, creating memorable first impressions and enhancing guest experience.
- Provided information about park attractions, events, and services to optimize visitor engagement.
- Assisted in crowd management during peak times, ensuring safety and smooth guest flow.
- Trained new greeters on best practices for guest interaction and service excellence.
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and selections, enhancing service quality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Maintained cleanliness and organization of checkout area, promoting a positive shopping environment.
State Trooper
Ohio State Highway Patrol
04.1985 - 12.2010
- Enforced traffic laws to ensure public safety and compliance.
- Conducted thorough investigations of motor vehicle accidents and criminal activities.
- Developed community relations through educational programs on traffic safety.
- Mentored junior officers, fostering skill development and effective law enforcement practices.
- Testified in court proceedings, presenting accurate facts and evidence to assist in the prosecution of offenders.
- Participated in ongoing training initiatives to maintain peak performance and stay current on law enforcement trends.
- Responded to emergency calls to provide assistance to citizens in need.
Farmer
Self Employed
03.1972 - 03.1985
- Cultivated diverse crops, optimizing growth through sustainable agricultural practices.
- Managed livestock health and nutrition, implementing effective feeding schedules and care protocols.
- Oversaw farm operations, coordinating planting, harvesting, and distribution of products.
- Implemented crop rotation strategies to enhance soil fertility and reduce pest infestation.
- Oversaw maintenance of equipment and facilities, ensuring compliance with safety standards.
- Managed daily operations of dairy herd, ensuring optimal health and productivity.
- Kept stock healthy with adequate food, water and open space.
- Increased milk production by implementing effective breeding and feeding strategies.
Education
Associate of Applied Science - Computer And Information Systems
North Central State College
Mansfield, OH04-1993
Skills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Welcoming demeanor
- Strong work ethic
- Professional appearance
- Sense of humor
- Reading comprehension
- Memory retention
- Personal grooming
- Cleaning and sanitizing
- Cash register operation
- Data entry
- Ticket selling
- Ticket authenticity verification
- Teamwork
Timeline
Greeter and Ticket Sales
Walt Disney Parks and Resorts
05.2013 - 03.2020
State Trooper
Ohio State Highway Patrol
04.1985 - 12.2010
Farmer
Self Employed
03.1972 - 03.1985
Associate of Applied Science - Computer And Information Systems
North Central State College