Donald Hardy

Dedicated tow truck operator and driver manager with over 13 years of experience optimizing dispatch logistics, overseeing daily towing operations, generating driver's schedules and maintaining equipment for city and state inspections. Maintain & inspect towing equipment including hydraulics, cables & rigging to ensure safe and reliable equipment. Perform oil changes, tire changes, brake jobs & light duty maintenance. Experienced in heavy equipment operations, working in roadside assistance, vehicle recovery & transportation.

Show consistency in the ability to problem solve. Analyze facts, evaluate problems & develop practical solutions.

Ability to persistently work well with costumers, committed to providing prompt, empathetic & efficient services to costumers in distress. Capacity to work well with others with a variety of personalities. Skilled in exceptional service under pressure, collaborating with dispatch, law enforcement & emergency services to ensure safe and efficient operations.

Capable of learning new skills & adjusting to changing roles and environments, eager to expand new expertise.

Consistently able to perform physically demanding tasks such as crawling under vehicles, maneuvering heavy floor jacks, motorized winches, chains & straps to safely load & secure vehicles onto flatbed & lift trucks & manually pushing smaller cars out of difficult positions.

Able to work in inclement weather such as extreme heat, severe storms & rain or ice storms.

Respond promptly to emergency calls, maintaining 24/7 availability to roadside assistance & adapting to unpredictable schedules for roadside service.

Performed basic maintenance with hand tools with over 10 years of experience in commercial construction projects, dry wall instillation and repairs, metal stud framing and instillation of acoustical ceilings.

Blue print reading, material handling, minor equipment repair & troubleshooting.

Measuring and cutting materials, site preparation & quality control. Accurately measured materials for concrete pours and lumber cuts.

Ability to perform physically demanding tasks such as lifting heavy objects, standing for long periods of time & performing strenuous tasks. Strong hand-eye coordination for using tools and fine motor skills for precise work. Capacity to work long hours & sustain physically demanding activities on various job sites. Ability to prepare worksites such as digging trenches, backfilling holes, compacting earth and leveling surfaces. Ability to operate light and/or heavy equipment.

Demonstrated strict adherence to schedule & procedure, maintaining compliance with all OSHA regulations throughout the project. Consistently reported for early morning shifts to ensure project timelines.