Donald Hoenes
Kalamazoo,MI
Summary
Results-oriented associate with expertise in operations, safety protocols, and cross-department collaboration. Proven ability to enhance production efficiency and ensure high-quality standards in manufacturing.
Overview
36
36
years of professional experience
Work History
Manufacturing Process Leader
Landscape Forms
Kalamazoo, Michigan
07.2024 - 09.2026
- Oversaw Lighting and Packaging departments, ensuring alignment with production goals.
- Led daily operations for the production of high-quality lighting fixtures and the packaging of completed goods.
- Coordinated with engineering, purchasing, and sales to facilitate seamless operations across the organization.
Material Handling Specialist
Landscape Forms
Kalamazoo, Michigan
11.2022 - 07.2024
- Loaded, unloaded, moved, stacked and staged product after pinpointing most effective material handling equipment for specific tasks.
- Operated material handling equipment to ensure safe transport of products.
- Assisted in training new employees on proper material handling procedures.
Retail Sales Associate
Affordable Mattress & Furniture
Battle Creek, Michigan
07.2017 - 10.2025
- Assisted customers in selecting mattresses and furniture for their needs.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Managed inventory levels to maintain product availability and streamline order submissions.
Press Operator
Denso Manufacturing
Battle Creek, Michigan
11.2014 - 09.2017
- Operated press machines, ensuring timely production of high-quality automotive components.
- Inspected finished parts for defects, maintaining quality standards before packaging.
- Followed safety regulations while running machinery.
- Troubleshot press issues and swiftly corrected problems to minimize production downtime.
Insurance Sales Agent
SMG Marketing
Portage, Michigan
01.2011 - 10.2014
- Educated clients on various insurance products and services available.
- Assisted clients in selecting appropriate coverage options for their needs.
- Assisted clients in completing insurance applications and paperwork accurately.
- Participated in training sessions to stay updated on industry regulations and trends.
Regional Director, Assistant Regional Director
Aim Healthcare
Franklin, Tennessee
02.2004 - 10.2010
- Supervised 3-4 Assistant Regional Directors across North Carolina and Michigan to streamline operations.
- Directed hiring processes, payroll management, and employee corrective actions to maintain compliance and team effectiveness.
- Cultivated relationships with key contacts at multiple providers to enhance service satisfaction.
Multiple
First of America Bank/National City Bank
Kalamazoo, Michigan
09.1996 - 07.2003
- Oversaw daily operations of Data Entry Department, ensuring accuracy and efficiency.
- Worked in Retail Help Desk, taking calls from branch employees.
- Worked as an Assistant Branch Manager.
- Managed a Senior Agent Queue in the Direct Banking Center.
Cashier Supervisor/Cashier
Target
Portage, Michigan
11.1990 - 09.1996
- Supervised cashiers to ensure accurate and efficient transaction processing.
- Managed cash handling procedures to maintain financial accuracy.
- Coordinated scheduling to meet peak store traffic demands effectively.
- Resolved customer inquiries and complaints with professionalism and care.
Education
Bachelor of Arts - General Business
Davenport University
Kalamazoo, MI01-1999
Associate of Arts - General Studies
Kellogg Community College
Battle Creek, MI01-1990
Skills
- Production oversight
- Operational oversight
- Quality control
- Manufacturing safety
- Cross-functional collaboration
- Teamwork and collaboration
- Adaptability and flexibility
- Effective communication
Timeline
Manufacturing Process Leader
Landscape Forms
07.2024 - 09.2026
Material Handling Specialist
Landscape Forms
11.2022 - 07.2024
Retail Sales Associate
Affordable Mattress & Furniture
07.2017 - 10.2025
Press Operator
Denso Manufacturing
11.2014 - 09.2017
Insurance Sales Agent
SMG Marketing
01.2011 - 10.2014
Regional Director, Assistant Regional Director
Aim Healthcare
02.2004 - 10.2010
Multiple
First of America Bank/National City Bank
09.1996 - 07.2003
Cashier Supervisor/Cashier
Target
11.1990 - 09.1996
Bachelor of Arts - General Business
Davenport University
Associate of Arts - General Studies
Kellogg Community College