Donald F. Holmes, III

• Take reservations, welcome guests, and ensure all guest needs are met upon seating.
• Handle high-pressure situations while maintaining a calm demeanor and professional attitude.

• Served food and beverages promptly with focused attention to customer needs.
• Handled cash and credit card transactions accurately.
• Established rapport with regular customers, fostering loyalty through exceptional service.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival while communicating with servers, management and kitchen staff to ensure seamless dining experiences.
• Maintained an organized reservation system for efficient guest accommodation and minimized wait times.

Worked on a fuel distribution disaster relief team to distribute more than 32,000 gallons of fuel to first responders to enable rescue and response efforts, to hospitals to allow for life-saving medical treatment, and to the public for use in generators to power refrigerators, charge phones, and cook food in the wake of one of the biggest storms in U.S. history.

Assisted artist in fabricating and installing a temporary 10' x 16' free-standing mural placed on the George Washington University campus.

• Ensured swimmer safety by monitoring pool area and enforcing rules while providing friendly customer service to guests.
• Maintained a clean and safe facility and documented all incident reports.