Oversaw hospital operations as a house supervisor, leading teams in medical-surgical and telemetry, settings. Championed innovative practices to improve patient care and strengthen nursing workforce capabilities. Fostered a flexible work environment that encouraged collaboration and professional growth among staff.
Overview
20
20
years of professional experience
1
1
Certification
Work History
House Operation Supervisor (HOS) RN
George Washington University Hospital
Washington, DC
04.2023 - Current
Oversaw daily operations to ensure compliance with healthcare regulations and standards.
Trained and mentored staff to enhance team performance and improve patient care quality.
Developed and implemented process improvements to streamline workflows and increase efficiency.
Coordinated interdisciplinary communication to facilitate effective patient treatment plans.
Conducted regular performance evaluations to maintain high service quality among team members.
Analyzed operational data to identify trends, informing strategic decision-making for departmental growth.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Fulltime RN: Medsurg and Telemetry
California Hospital Medical Center
Los Angeles, CA
07.2019 - 02.2023
Administered medications and treatments in adherence to established protocols.
Collaborated with interdisciplinary teams to develop patient care plans.
Monitored patient vital signs, assessing changes and reporting abnormalities promptly.
Educated patients and families on health management and disease prevention strategies.
Mentored junior nursing staff, enhancing clinical skills and compliance standards.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Fulltime RN: Medsurg, Tele, Ortho, and Float pool
St Joseph Medical Center
Stockton, CA
04.2018 - 07.2019
Provided care to adult and geriatric patients in an acute care setting. Cared for patients with post knee or hip arthroplasty, bowel resections, chest tubes insertion or removal, thyroidectomy, and the admission and discharge of patients, pain managements, Wound care, Peg tube and NG tube care and more.
Fulltime Staff and Charge LPN: Medsurg/Dialysis/ Huntington’s/Rehab
Archcare at TCC
New York, NY
08.2011 - 04.2018
Prepared and administered medications and controlled substance via oral, sublingual, ngt, gt, and intravenous, intradermal, and topical routes.
Performed functional assessments and physical examinations for patient’s upon admission and discharge. Report changes in patient’s condition to ensure that issues requiring immediate attention were addressed.
Oversaw CNA’s duties, delegated shift assignments, charted shift events, and communicated with RN supervisor and physicians to ensure adequate coverage was maintained for the floor.
Fulltime Staff LPN
Beechnut Manor
Houston, TX
06.2009 - 07.2011
Responsible for medication administration via g-tube, oral, intravenous, intradermal, topical, and sub-q.
Acted as a liaison between resident and the facility.
Responsible for admission and discharge per facility protocol.
Performed wound care as needed.
Fulltime CNA
Genesis HealthCare
Baltimore, MD
06.2006 - 06.2009
Education
Master of Science - Nursing
Walden University
Minneapolis, MN
11.2022
Bachelor of Science - Nursing
Western Governors University
Las Vegas, NV
06.2020
Associate of Science - Nursing
MedLife Institute
West Palm beach, FL
02.2017
Practical Nurse Certificate - undefined
Comprehensive Health Academy
Washington, DC
04.2009
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Staff discipline
Team building
Operations management
Schedule development
Priority management
Conflict resolution
Certification
California State Registered Nurse (RN) active.
Current ACLS/BLS Certifications
District Of Columbia Registered Nurse (RN) active
New York State Registered Nurse (RN) active
New York Nurse Practitioner (PMHNP) active
Timeline
House Operation Supervisor (HOS) RN
George Washington University Hospital
04.2023 - Current
Fulltime RN: Medsurg and Telemetry
California Hospital Medical Center
07.2019 - 02.2023
Fulltime RN: Medsurg, Tele, Ortho, and Float pool
St Joseph Medical Center
04.2018 - 07.2019
Fulltime Staff and Charge LPN: Medsurg/Dialysis/ Huntington’s/Rehab