DONALD HORST
Virginia Beach,VA
Summary
Results-driven Lead Print Specialist with a proven track record in quality control inspection and workflow optimization. Expertise in managing multiple projects while ensuring adherence to client standards and reducing operational waste.
Overview
15
15
years of professional experience
Work History
Lead Print Specialist
Conduent
Chesapeake, VA
07.2023 - Current
- Operated high-speed digital printing equipment to ensure quality output.
- Managed inventory of printing supplies, optimizing usage and reducing waste.
- Conducted quality control checks on printed materials, ensuring adherence to client standards.
- Developed and implemented process improvements for workflow efficiency in print production.
- Trained new staff on printing techniques and operational best practices, enhancing team performance.
- Coordinated with vendors for timely procurement of materials, maintaining production schedules.
- Provided exceptional customer service, addressing concerns and ensuring timely delivery of completed projects.
- Maintained inventory levels, ordering supplies as needed to prevent project delays due to lack of materials.
- Managed multiple print projects simultaneously, prioritizing tasks based on deadlines and complexity.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Assistant Account Manager / Driver
Worth Higgins and Associates
Richmond, VA
01.2020 - 07.2023
- Managed client accounts, ensuring timely communication and satisfaction with services provided.
- Coordinated project timelines and deliverables, streamlining processes for efficiency and clarity.
- Managed daily spreadsheet with client jobs with mail dates, quantities, postage used.
- Picked up materials daily from client and delivered to Richmond
- Made other pickups and deliveries as needed
Mail Services Production Manager
Americomm
Chesapeake, VA
10.2011 - 01.2020
- Oversaw production schedules, ensuring timely completion of projects while maintaining quality standards.
- Implemented process improvements, resulting in increased efficiency and reduced operational costs.
- Trained and mentored staff on best practices for equipment operation and safety protocols.
- Coordinated cross-functional teams to streamline production workflows and enhance communication.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
High School Diploma -
Fork Union Military Academy
Fork Union, VA05-1970
Skills
- Variable data printing
- Print production scheduling
- Strong attention to detail
- Quality control inspection
- Efficiency improvement
- Quality assurance
- Workflow optimization
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Lead Print Specialist
Conduent
07.2023 - Current
Assistant Account Manager / Driver
Worth Higgins and Associates
01.2020 - 07.2023
Mail Services Production Manager
Americomm
10.2011 - 01.2020
High School Diploma -
Fork Union Military Academy
SUMMARY
Looking for a job that will allow me to use my work ethics to perform the tasks required and contribute to the overall success of the company, it's team members and clients.