Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Donald J. Alves

Roseburg

Summary

Self-motivated worker with perfect driving record and proven customer service expertise. General knowledge in numerous facets and work settings. Excellent adaptation skills and strong work ethic with outstanding results in challenging environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Rural Mail Carrier

USPS, United States Postal Service
09.2023 - Current
  • Sorted mail according to order of address appearance for easy access in field.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.

Room Attendant

Creekside Hotel and Suites
01.2021 - 01.2022
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Room Attendant/ Houseperson

Seven Feathers Casino Resort
01.2018 - 01.2021
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sorted and counted linens and organized in storage areas.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Production Line Worker

Flowers Bakery
01.2016 - 01.2018
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Supported QA measures by inspecting items and removing defective elements.
  • Used established assembly instructions to complete jobs.
  • Adjusted equipment to maintain optimal performance.
  • Produced quality products by palletizing, packaging and assembling finished items.

Warehouse Associate

Logistic Leaders
01.2015 - 01.2016
  • Organized and prepared banquets, weddings, festivals, and other events
  • Verified quantity and description of materials received
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
  • Kept warehouse clean and organized
  • Transferred products of all sizes using forklifts
  • Drove vehicles to deliver products
  • Prepared orders for shipment by systematically loading and unloading trucks
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.


Education

- general education

Umpqua Community College
Roseburg, OR

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Modesto Junior College
Modesto, CA

Certificate of Completion - Operation of Wastewater Treatment Plants, Volume 1

California State University
San Francisco, CA
05.2018

High School Diploma - undefined

Peter Johansen High School
Modesto, CA
06.2017

Skills

  • Driving and Transportation
  • Vehicle Maintenance
  • Firearms Expertise
  • Heavy Equipment Operation
  • Customer Service
  • Time Management
  • Inventory Control
  • Detail-Oriented
  • Documentation and Recordkeeping
  • Cleaning Services
  • Janitorial Services

Certification

  • Concealed Handgun License - State of Oregon Douglas County Sheriff's Office

Issued: 2021-10-20

Timeline

Rural Mail Carrier

USPS, United States Postal Service
09.2023 - Current

Room Attendant

Creekside Hotel and Suites
01.2021 - 01.2022

Room Attendant/ Houseperson

Seven Feathers Casino Resort
01.2018 - 01.2021

Production Line Worker

Flowers Bakery
01.2016 - 01.2018

Warehouse Associate

Logistic Leaders
01.2015 - 01.2016

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Modesto Junior College

Certificate of Completion - Operation of Wastewater Treatment Plants, Volume 1

California State University

High School Diploma - undefined

Peter Johansen High School

- general education

Umpqua Community College