Donald Jefferies

Charlotte,NC

Summary

Hardworking professional with extensive background making valuable contributions in settings. Detail-oriented professional delivering effective records maintenance and shipping coordination.

Overview

years of professional experience

Work History

General Warehouse Associate

Philips Products

Spartanburg, South Carolina

03.2022 - Current

Maintained accurate records of all products shipped and received utilizing computerized tracking system.
Operated lift and hand trucks to transfer materials to and from target areas.
Moved large and bulky items manually or with pallet jacks or forklifts.

Customer Service Supervisor

Henderson Trucking

Spartanburg, South Carolina

07.2015 - 12.2023

Maintained accurate records of customer interactions for future reference.
Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.

Education

GED -

East Spartanburg High

Spartanburg, SC

01-2009

Skills

Stock control
Heavy lifting

Pallet jacking
Packaging and labeling

Timeline