DONALD J GOSSELIN JR
Thompson
Summary
Dynamic audio-visual specialist with extensive experience at PSAV, recognized for excellence in project management and team leadership. Demonstrates strong expertise in all AV disciplines, enhancing client satisfaction through meticulous attention to detail and proactive problem-solving. Successfully managed large-scale events, ensuring seamless execution while cultivating robust client relationships. Career goals include further advancing skills in cutting-edge AV technologies to deliver even greater value to clients.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Smarter Home LLC
Thompson
09.2021 - Current
- Manage comprehensive daily processes, including sales, operations, and accounting.
- Provide a diverse range of tile services and AV solutions.
- Schedule site visits, build client relationships, and expand the company footprint.
- Maintain company inventory, routine maintenance, and organization.
Audio Visual Freelancer
Local AV Companies
Thompson
01.2010 - Current
- Experienced audio-visual technical specialist with an extensive customer service and hospitality background.
- Highly proficient audio tech, video tech, lighting tech, and rigger.
- Experience with leading teams, calling shows, and overall project management for small to large corporate audio-visual sets.
- Exceptional skills in managing client relationships effectively.
Director of Event Technology
PSAV @ Aloft Hotel Seaport
Boston
05.2017 - 08.2020
- Oversaw all activities related to a property with annual revenue of $700k.
- Hired and trained direct employees; cultivated strong relationships.
- Conducted annual performance review sessions with upper hotel management.
- Established culture of client satisfaction, leading to enhanced customer feedback.
Lead Technician
PSAV @ Sheraton Hotel Boston
Boston
08.2014 - 05.2017
- Lead the technical setup for events at a venue with an annual revenue exceeding $2 million.
- Skilled audio tech, video tech, lighting tech, lead rigger and breakout tech.
- Gained proficiency in managing AV teams throughout large events.
- Excelled in rigging training.
Education
Bachelor Of Science - Economics
Worcester State University
Worcester, MASkills
- Team Leader
- Tech Specialist
- Project Manager
- Analog and Digital Audio
- Lighting Design and Programming
- Experienced Ballroom Rigger
- Stage Manager
- Attention to Detail
- Successful Sales Background
- Problem Solver
- Great Under Pressure
Timeline
Owner/Operator
Smarter Home LLC
09.2021 - Current
Director of Event Technology
PSAV @ Aloft Hotel Seaport
05.2017 - 08.2020
Lead Technician
PSAV @ Sheraton Hotel Boston
08.2014 - 05.2017
Audio Visual Freelancer
Local AV Companies
01.2010 - Current
Bachelor Of Science - Economics
Worcester State University
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