Donald Johnson III
Detroit,MI
Summary
.Experienced with HVAC systems installation, maintenance, and troubleshooting. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery. Also experience sales specialist working in a fast pace, high demand market. An ability to work in a team or work alone to achieve the goals of the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Specialist
Lowes Home Improvement Stores
Canton, MI
10.2023 - Current
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Built strong client relationships through consistent communication and effective problemsolving.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Electrical Helper
Principle Media Solutions
Detroit, MI
03.2023 - 09.2024
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Lifted and held components in place for electrician to install.
- Installed light fixtures in existing structures and new constructions.
- Measured, cut and pulled wire for residential work
- Organized supplies for ease of use at job sites and collected unused items at end of each project.
Sales Specialist
Home Depot
Allen Park, MI
04.2021 - 10.2023
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Barback
The Right Productions
Detroit, MI
06.2018 - 03.2020
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered food to customers at bar and tables.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Replaced empty kegs and soda syrups.
- Set up advertising signs and displays on shelves, counters and tables.
Education
No Degree - HVAC
Northwestern Institute of Technology
Southfield, MI07-2025
High School Diploma -
University of Detroit Jesuit High School
8400 S Cambridge Ave Detroit,MI05-2020
Skills
- Reading Schematics
- Troubleshooting
- Motor Controls
- Low-voltage Systems
- EPA requirements knowledge
- HVAC and Refrigeration Systems
- Refrigeration system
- Customer service sales
Certification
- A2L Refrigerant Safety
- R-410A
Timeline
Sales Specialist
Lowes Home Improvement Stores
10.2023 - Current
Electrical Helper
Principle Media Solutions
03.2023 - 09.2024
Sales Specialist
Home Depot
04.2021 - 10.2023
Barback
The Right Productions
06.2018 - 03.2020
No Degree - HVAC
Northwestern Institute of Technology
High School Diploma -
University of Detroit Jesuit High School